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Read more on how Mayan resorts timeshares creates "perfect" atmospheres to lure prospects into unnecessary timeshare purchases and become mayan palace timeshare scam victims.
Mayan Palace is a resort brand owned and operated by Grupo Vidanta, a Mexican development company in the 1970s. Grupo Vidanta has evolved into one of Mexico's leading developers of tourism infrastructure—including Mexico's first privately built and owned international airport at Puerto Peñasco. These resorts boast spacious accommodations, world-class restaurants, golf and tennis facilities, a high level of services and amenities, children's programs, and themed events.
Mayan Palace sales tactics are aggressive, and representatives will tell you anything you want to hear to get you to sign a contract—and keep you locked into it. It is all too common for sales representatives to offer existing owners an "upgrade" to a more expensive membership, promising benefits that never materialize.
Among the most egregious Mayan Palace timeshare scams committed by sales representatives:
- Concealing the cooling-off period. Representatives frequently fail to inform buyers that Mexican law grants a 5-day cooling-off period during which they can cancel the contract without penalty. Instead, they repeatedly tell buyers that once the contract is signed, there is no cancellation period whatsoever.
- The "trade-in" deception. Sales representatives offer a trade-in, leading buyers to believe that Mayan Palace will take their existing timeshare, sell it on their behalf, and deduct the proceeds from the cost of their new Mayan Palace membership. In reality, the buyer ends up owning two timeshares, with payments due on both—turning it into a double Mayan Palace timeshare scam.
- False promises about travel benefits. The sales pitch will explain all the wonderful places you can visit with your timeshare, and how exclusive and prestigious it is to own a Mayan Palace membership. What they fail to explain is how the timeshare actually works, what the real possibilities are of traveling to those destinations, and what type of unit you are actually purchasing—which is often not the same unit shown during the tour. They also promise discounts on airfares and certificates for cruises, both of which are false.
Dealing with Mayan Palace after purchasing a timeshare can be frustrating. Customer service rarely provides the answers you expect when it comes to using your timeshare or booking your next vacation. You are lucky if you are able to book anything at all.
Before You Purchase: A Word of Caution
Before you purchase any timeshare, you need to think carefully about how you will use it in your life, and whether you truly have the money to spend. Take your time and do not make any commitments on your first visit. Do an internet search on the company—if the company is legitimate, they will let you come back another day if you wish to make the purchase.
Thousands of people every year fall victim to fraudulent timeshare sales practices while vacationing in Mexico. The sales teams have carefully crafted and proven techniques to close sales, and they are very skilled at ensuring that potential clients become timeshare owners.
Take Action
Do not feel ashamed of your purchase. Instead, take action to prevent others from financial ruin and to resolve your own situation.
Contact Mexican Timeshare Solutions today for professional advice on how to get rid of your Mexican timeshare contract, so that you can take vacations on your own terms.
To receive more information about Mayan Palace timeshare and how to cancel your membership, send a WhatsApp to +52 1 333 239 6589, fill the contact or call us at +1 714 277 3662.
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Timeshare Resale Companies Over Promise and under Deliver
La verdad que porquería más malos como hacen para tener en el aeropuerto este montaje me llevaron con la idea de 90 minutos y entregarme los toures y me trataron muy mal un tal asesor Tony son unos hijos de putas mal paridos ladrones perros hacen que tan hermoso país se vuelva lo peor hijos de mala madre y padres desconocidos concubinas del pato y abortos de culebras negras pintads de amarillo
Timeshares may not be a complete scam,but they are near worthless. I listened to a few pitches in the distant past,but alas,why waste my time & theirs
Timeshares may not be a complete scam,but they are near worthless. I listened to a few pitches in the distant past,but alas,why waste my time & theirs
Is there an answer to getting rid of a timeshare? Mine is paid for but I am still paying maintenance fees. I have never used it. What happens if I just stop paying the fees?
Deberian quitarlos del aeropuerto a mi novio y a mi nos agarraron en el aeropuerto , nos vendieron un paquete turistico y teniamos que ir a recoger los tickets ahi. Dijeron solo son 90 minutos y nos tuvieron desde las 9am hasta las 5pm y nos nos dejaban salir cuando deciamos que no queriamos se pusieron a gritarnos etc etc , feisima experiencia , mal que el gobierno de Mexico y la Secretaria de turismo no proteja a los extrajeros y nacionales que vamos a conocer su pais.
para nadie es secreto ke el mayan palace es el peeeeoooor resort de todos verdad? esto sin duda lo confirma
Reading these comments makes me sick. I went through the same routine, my wife and I want to travel more and it sounded like a great deal. I've been constantly deployed ever since and just read the contract on my last r&r, nothing they said was true. There's got to be something we can do to these lowlife bastards, isn't there? Reading all these different forums, there's more than enough people to get a class action lawsuit I would think. Is there anywhere(authorities, etc) in Mexico that will help us out? You would think that they would want to protect the tourist industry down there.
We fell for the same scam at the Mayan Palace in Playa del Carmen. It is unbelievable that these people are getting away with this nonsense. Our experiences have been the same as others posting on this site (with some minor variations). I am currently trying to find out who owns these properties. During the presentation my salesperson told me it was a company in Texas that owned the Mayan resorts. If anyone else heard that, and has the name of the company, please post it here. I am not going to file a complaint with the BBB because I don't believe that will resolve the issues. I am, however, looking into filing a complaint of fraud with the Securities and Exchange Commission if it turns out that this company is in fact owned by a company in the United States.
El resort es muy bonito, pero el trato es horrible, ademas de que creo que debe ser uno de los resorts mas fraudulentos en todo méxico, nadie se va sin ser estafado...
I purchased a time share week 5 years ago. To my surprise I just got a renovation fee due every 5 years. This was never mentioned to me 5 years ago and I never signed such an agreement. They have repeatedly refuse to show me a contract that says I signed such an agreement because there isn't one In order to get to the initial payment they certainly made false promises and hid the total details and didn't have me sign them because they knew I wouldn't. I will contact PROFECO in Puerto Vallarta It handles complaints and is run by the federal gov. If they had a business license in calif. I'd take them to small claims court and win. The address in Texas is only a PO box .
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