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Read more on how Mayan resorts timeshares creates "perfect" atmospheres to lure prospects into unnecessary timeshare purchases and become mayan palace timeshare scam victims.
Mayan Palace is a resort brand owned and operated by Grupo Vidanta, a Mexican development company in the 1970s. Grupo Vidanta has evolved into one of Mexico's leading developers of tourism infrastructure—including Mexico's first privately built and owned international airport at Puerto Peñasco. These resorts boast spacious accommodations, world-class restaurants, golf and tennis facilities, a high level of services and amenities, children's programs, and themed events.
Mayan Palace sales tactics are aggressive, and representatives will tell you anything you want to hear to get you to sign a contract—and keep you locked into it. It is all too common for sales representatives to offer existing owners an "upgrade" to a more expensive membership, promising benefits that never materialize.
Among the most egregious Mayan Palace timeshare scams committed by sales representatives:
- Concealing the cooling-off period. Representatives frequently fail to inform buyers that Mexican law grants a 5-day cooling-off period during which they can cancel the contract without penalty. Instead, they repeatedly tell buyers that once the contract is signed, there is no cancellation period whatsoever.
- The "trade-in" deception. Sales representatives offer a trade-in, leading buyers to believe that Mayan Palace will take their existing timeshare, sell it on their behalf, and deduct the proceeds from the cost of their new Mayan Palace membership. In reality, the buyer ends up owning two timeshares, with payments due on both—turning it into a double Mayan Palace timeshare scam.
- False promises about travel benefits. The sales pitch will explain all the wonderful places you can visit with your timeshare, and how exclusive and prestigious it is to own a Mayan Palace membership. What they fail to explain is how the timeshare actually works, what the real possibilities are of traveling to those destinations, and what type of unit you are actually purchasing—which is often not the same unit shown during the tour. They also promise discounts on airfares and certificates for cruises, both of which are false.
Dealing with Mayan Palace after purchasing a timeshare can be frustrating. Customer service rarely provides the answers you expect when it comes to using your timeshare or booking your next vacation. You are lucky if you are able to book anything at all.
Before You Purchase: A Word of Caution
Before you purchase any timeshare, you need to think carefully about how you will use it in your life, and whether you truly have the money to spend. Take your time and do not make any commitments on your first visit. Do an internet search on the company—if the company is legitimate, they will let you come back another day if you wish to make the purchase.
Thousands of people every year fall victim to fraudulent timeshare sales practices while vacationing in Mexico. The sales teams have carefully crafted and proven techniques to close sales, and they are very skilled at ensuring that potential clients become timeshare owners.
Take Action
Do not feel ashamed of your purchase. Instead, take action to prevent others from financial ruin and to resolve your own situation.
Contact Mexican Timeshare Solutions today for professional advice on how to get rid of your Mexican timeshare contract, so that you can take vacations on your own terms.
To receive more information about Mayan Palace timeshare and how to cancel your membership, send a WhatsApp to +52 1 333 239 6589, fill the contact or call us at +1 714 277 3662.
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Timeshare Resale Companies Over Promise and under Deliver
Extremely well written by a person who obviously knows the problems that exist.
I did not really mind being treated like "dirt" when I refused to be interested in their scam tactics, however I did take objection to being forced to stay more than the 3 hours promised only to find that I (we - my Wife and I) had to find our own method of returning to Cancun condo, an expense of $100.USD
Lost a day of vacation / paid $100. extra to be scammed.
John, Springfield, OR.
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I purchased a Mayan Palace time share in Mexico with so many promises.We were told they were going to building a new resort every year and the next three to be built were gong to be in Hawaii, Vegas, and Florida, none of that has happen at all.
I was lured into visiting Mayan Palace on 4/23/2013 when we were approached by a lady at the car rental place. She told us this wasn't a timeshare presentation, and that we would get all kinds of discounts off the chichen itza tour which we found to be expensive online. To make long story short, we turned down purchase of timeshares (Thank God) and as a final resort, they offered us "an exclusive vacation package" called Worldwide leisure direct at $3400. I'm now disputing the charges with the credit card company and have emailed the email address I've been given to rescind the contract as yesterday was our 5th business day. Will update if needed. But be aware, GRAND MAYAN is a scam, in any form!
I got taken in last week in puerto Vallarta by high pressure sales people at the myan palace resort complex representing the new Bliss resort. After 5 hours of 'presentation' they wore me down to the point I thought I'd never get out. I knew right away I wanted to cancel after I left the place and did get it cancelled after I went to Mexican consumer protection who told me exactly what to do. I got my $5,000 deposit reversed BUT here's the kicker. When they first charged my visa they charged a US dollar exchange rate rate of $1.05. Then when they reversed the charge they only gave me an exchange rate of $.99. This amounted to a $350 loss on a transaction that was cancelled the next day. That's another way they suck more money out of you!, Any suggestions now on how I can get the rest of my money back from these lowlife scAmmers
Quisiera comunicarme con ustedes para saber si me pueden ayudar a salir de un tiempo compartido que resultó ser un fraude. Gracias.
I've owned with Mayan Palace since 1986 and the purchase price is the best money I've ever spent. We are Rci members which has also been fantastic. Rci builds up such a surplus of vacation time that they often have sales. I've gotten weeks at great resorts for as little as $199 with no other costs. If you don't travel regularly, don't buy. If you do, and you do a little homework, you'll not find a way to get more for your travel $. Also, Rci does have great cruise deals.
Kevin Sander
my husband and I took a vacation to Mexico. what appeared to be a relaxing trip, turned in to a nightmare on the second day when we were invited to a ¨Free Breakfast¨ for ninty minutes. We purchased $36.000 with the same rental pitch hoping to use our weeks to pay it off.When we got back and realized we couln´t afford this purchase, we tried to cancel, no one from Mayan Palace accepted our Cancelation petition.
We went to a Mayan timeshare presentation in Mazatlan.
After turning down the initial offer of $55,000 We told them that we had two timeshares already and the we weren't interested in taking on another week, since we only had limited vacation time.
They offered to buy both timeshares for $45.000 and the remaining $10.000 they would rent 4 of our weeks at $2500 each so it would basically be a wash out.
They took our Cancun Palace and El Cid timeshare right there on the spot for $45.000 and the balance of $10.000 was to be placed on a new Bank of America Credit Card.
Also that the new Credit Card with Bank of America was to be no interest and no payments for six months.
We got home from vacation and found a bill from Bank of America for the $10.000 with a minimum due of $100 They didn't charge us any interest.
two weeks later we were charged the maintenance of Pälace Resort. We contacted Mayan Palace and were told they couldn´t buy them. we were on our own.
We can´t afford another timeshare and we know by now the weeks we were supposed to rent are not goint to turn into reality. We are asked $299 per listed week.
We were told we can cancel but will loose the $10.000 we put on the bank of america card wich we haven´t even paid.
A nice vacation for my wife and I turn into a hole of deception.
Be very carefull when dealing with this company.
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