PLAYA DEL SOL Timeshare COMPLAINTS
Playa del Sol Grand, Playa del Sol Costa Sur, Howard Johnson Hotel Puerto Vallarta, Playa del Sol Los Cabos

- Legal Name:
- Big Window S.A de C.V
- Resort sales locations
- Vallarta, Cabo San Lucas
- Rental Companies:
- Royal Vacations, Holiday Property Management
Legal name
Big Window S.A de C.V
Sales locations
Vallarta, Cabo San Lucas
Rental companies
Royal Vacations, Holiday Property Management
Common Issues: Guarantee rentals, resales, guarantee rooms, annuity
Playa del Sol Toll Free Phone number:
01-800-8371-650
Important: Ownership Changes
Playa del Sol no longer exists in its original form. Its properties have been sold off, rebranded, or absorbed by other companies. For example:
- Playa del Sol Grand was taken over by Bel Air Collection (which itself no longer exists).
- Some properties now operate independently under different management.
However, the timeshare contracts owners signed did not disappear when the brand did. Many former owners still face complications from these agreements.
Important: Playa del Sol is not affiliated with Playa Hotels & Resorts N.V. — they are completely different companies.
Contact for Assistance

alejense de playa del sol, en especial de sus vendedores, son de lo peor, agresivos e insistentes
estoy cansada de tirar mi dinero con ellos, necesito cancelar mi tiempo compartido, no pienso volver nunca mas a este resort
Be Smarter than us, DON’T FALL FOR THIS!!! THIS IS A FRAUD!!
We was very disappointed to find out that we didn't have what the Salesperson said we did.
Not a fan of pressure sales and having to decide right that minute without thinking about it.
Don't go to presentations for free anything they kept us (felt like hostage) for 8 hours!and high high pressure sales
I made a big mistake today and bought a timeshare and have heard horror stories, can I cancel ?
They were unsuccessful in selling my timeshare. I don't think they even tried.
I was scammed by Playa del Sol, they told me it was an investment, they said i didn't have to pay for it if i put it on the rent program, well that was 7 years ago, i have not received any benefits, i have to keep paying it for myself.
Good luck to everyone that fell for this, and one day maybe some one will fix this ripoff.