NH KRYSTAL Timeshare COMPLAINTS
NH Krystal, Eskape by Krystal, Krystal, Krystal Adventure Plus, Krystal resorts, Krystal Altitude, Hoteles Krystal, Krystal Urban, Krystal Grand, Krystal Beach
- Legal Name:
- Hoteleria Chicome S.A. de C.V.
- Resort sales locations
- Cancun, Puerto Vallarta, Ixtapa
- Resort collections
- Concord Servicing Corporation
- Rental Companies:
- Continental Connections, R.S.I (Resorts Solutions International)
- Hotel Representatives:
- Rafael Septien, Ray Rubio, Luis Farias, John Payne, Martha Gonzalez, Cynthia Saldivar, Laura Gonzalez
Common Complaints:
- Offer to rent out their Krystal timeshare weeks for a high profit
- Guarantee that they will resell or trade in a previously owned timeshare.
- Salesperson claims that the client will receive a password to book their vacations easily through a site like Expedia or Orbitz
- Offer an annuity program where clients are promised to get their full investment back after 25 years if they pay an extra 5-7% of the purchase price to Lloydshare, the third party company that organizes the annuity. The salesperson makes claims that they are the same company as Lloyds of London Insurance.
Krystal Phone number
Phone: +52 (998) 848-9800
Toll Free: 01 800 KRYSTAL (5797 825)
Fax: +52 (998) 848-9813
Never give this company any money upfront.
I've never understood why anyone buys time-share. Not only do you have a capital cost but you have an outrageous annual maintenance cost (try adding that up for all the weeks - what a con!) that always seems to be as much as if you had simply rented a place for the allotted weeks each year.
don't think you can sell or take your timeshare as downpayment or rent your weeks, it's a big fat lie
They offered a 4 night paid vacation, and we got NOTHING. We received what looks like a gift card, and they told us we would just need to call the number on the back to book. When we got back to home and called it was NOTHING. Not a vacation, not a discount for a vacation.....NOTHING.
Do not get caught in this scam! It's a well played game. Do not get caught in it.
Lo mejor es ingnorarlos por completo y continuar con las vacaciones, son muy mentirosos e insistentes!
I may be the first to say this... but maybe we should all get together and sue the company. with such false information and representation i'm sure we could sue the pants right off those people.
I may be the first to say this... but maybe we should all get together and sue the company. with such false information and representation i'm sure we could sue the pants right off those people.
We paid it in full but did not use it. We are thinking of sending them a registered letter with a request to cancel the contract and get some money back.
Please take my warning and NEVER STAY AT A NH KRYSTAL! Do not even waste your time and sit through a timeshare presentations.