NH KRYSTAL Timeshare COMPLAINTS
NH Krystal, Eskape by Krystal, Krystal, Krystal Adventure Plus, Krystal resorts, Krystal Altitude, Hoteles Krystal, Krystal Urban, Krystal Grand, Krystal Beach
- Legal Name:
- Hoteleria Chicome S.A. de C.V.
- Resort sales locations
- Cancun, Puerto Vallarta, Ixtapa
- Resort collections
- Concord Servicing Corporation
- Rental Companies:
- Continental Connections, R.S.I (Resorts Solutions International)
- Hotel Representatives:
- Rafael Septien, Ray Rubio, Luis Farias, John Payne, Martha Gonzalez, Cynthia Saldivar, Laura Gonzalez
Common Complaints:
- Offer to rent out their Krystal timeshare weeks for a high profit
- Guarantee that they will resell or trade in a previously owned timeshare.
- Salesperson claims that the client will receive a password to book their vacations easily through a site like Expedia or Orbitz
- Offer an annuity program where clients are promised to get their full investment back after 25 years if they pay an extra 5-7% of the purchase price to Lloydshare, the third party company that organizes the annuity. The salesperson makes claims that they are the same company as Lloyds of London Insurance.
Krystal Phone number
Phone: +52 (998) 848-9800
Toll Free: 01 800 KRYSTAL (5797 825)
Fax: +52 (998) 848-9813
I have read the blogs and testimonials and we were all fed the same lies. We didn't buy a timeshare we bought an investment. No maintenance fees would ever be paid since we don't own a timeshare and this investment would be sold within 3-6 months. We bought with NH Krystal Vacation Club in March 2010. We were never advised there was a cancellation option. we paid upfront fees of thousands and are still making montly payments. We also just received our first maintenance fee request for almost $800. HELP!!
We have been duped by Krystal Cancun. We were given a number to call if there were questions or issues. We have attempted to call with no answer upon returning from Cancun. Now they are indicating we were not making payments when we have.
Have a membership in Krystal,Puerta Vallarata. Paying overcharged mainenance fees for past 10 years. Want toget out of the contract . Saleslady was very dishonest in what was said relainting to rentals.
Tengo una propiedad de tiempo compartido en Nh Krystal me he arrepentido de comprarla. Tenemos que pagar mensualidades de $140 dls y mantenimientos que año con año aumentan exageradamente, los tiempos ahorita estan muydificiles y cada vez se me complica más pagar las mensualidades, no me gustaría que mi credito se viera afectado y por eso sigo pagando mis mensualidades, y intente de mil maneras hacerles ver que no puedo seguir pagando, pero todas las veces que les hablo o les envío correos, me contestan que tengo un cotrato y debo seguir pagando la membresia.
I ownded Timeshare from Krystal Internation Vaccation Club cancun 3 months ago. The sells person give me lots of falls information i have rough paper where he wrote all infomation and after signed the contact i found that i am in trap now.
We purchased a timeshare in Puerto Vallarta .The only reason we purchased this was that they guarantied to buy out existing timeshare with Wyndham. I have 2 signed contracts for 2 time share contracts that the salesman gave us to buy our existing time shares.He said they would contact us in a few weeks. We have not heard from them and when we tried calling them and emailing them and they have not responded. Our salesman will not email or call us back.
Have a timeshare paid in full. The maintenance fees are continuing to rise. Unable to use the weeks.There is no specified vacation time. Would like to get rid of there is a huge liability with a timeshare and no benefits.
My husband and I have been victimized by NH Krystal Vacation Club. They did not stand by what we were told. They were supposed to "buy" my 2 timeshares I have in the US.They did nothing except lie to us and cheat us out of a lot of money. we are seeking help to get us out of the contract and recover our money. Thank you
My husband and I were too old to buy a timeshare at Krystal Puerto Vallarta. Unfortunately, in early 2000, we had upgraded to a one bedroom from the studio unit. we got a collection notice. We had never had any communication about back maintenance fees owed, and we were foolish enough to think that Krystal would reclaim our paid in full timeshare week and that would be it. After receiving the collection notice I emailed Krystal and told them I would pay the maintenece fees owed if they would take our timeshare as a forfeit.but they never answer me.
I have a one bedroom at krystal Cancun. It is paid off but I am behind on maint fees and I would like to just get out without major credit damage. Is this something you can assist with? Thanks