VELAS VALLARTA Timeshare COMPLAINTS
Casa Velas Hotel Boutique, Velas Vallarta Suite Resort & Convention Center, Grand Velas All Suites & Spa Resort Riviera Maya, Grand Velas All Suites & Spa Resort Riviera Nayarit.
- Legal Name:
- Desarrollos Turisticos de la Costa S.A. de C.V., Promotora Turistica Las Velas S.A. de C
- Rental Companies:
- Sierra Rentals and Resales
- Hotel Representatives:
- Cheryl Manaker, Monica Dellagrave
Legal name
Desarrollos Turisticos de la Costa S.A. de C.V., Promotora Turistica Las Velas S.A. de C
Rental companies
Sierra Rentals and Resales
Representatives
Cheryl Manaker, Monica Dellagrave
Velas Vallarta is a family-friendly, all-inclusive resort located in the Marina Vallarta district of Puerto Vallarta, Jalisco, Mexico. The resort sits on 10 tropical beachfront acres along Banderas Bay and is approximately five minutes from Licenciado Gustavo Díaz Ordaz International Airport. Its address is Paseo de la Marina Norte 585, Marina Vallarta, Puerto Vallarta, Jalisco 48354, Mexico.
Velas Vallarta was founded in 1989 (with some sources citing 1990 or 1991) and remains owned and operated by the Vela family. It is part of Velas Resorts, a luxury Mexican hotel group with properties along the coasts of Puerto Vallarta, Riviera Maya, Riviera Nayarit, and Los Cabos. The group's portfolio includes:
- Grand Velas Riviera Maya (2008) – AAA Five Diamond all-suite resort on the Caribbean coast.
- Grand Velas Riviera Nayarit – Luxury all-inclusive on Banderas Bay.
- Grand Velas Los Cabos (2016) – The group's newest property, overlooking the Sea of Cortez.
- Casa Velas (2005) – An adults-only boutique hotel in Marina Vallarta.
- Velas Vallarta (1989) – The original family-friendly resort.
Regulatory & Fraud Alerts
The U.S. Department of the Treasury's Office of Foreign Assets Control (OFAC) has issued alerts regarding timeshare fraud in Puerto Vallarta linked to organized crime. Between 2019 and 2023, more than 850 Suspicious Activity Reports were filed, flagging approximately $330 million in potentially fraudulent transactions. In 2025, OFAC sanctioned 13 Mexican companies involved in timeshare fraud schemes in Puerto Vallarta, Jalisco.
Gloria Louise Dorsey, DOB 4-21-1950, is one of the scam artists involved. She was arrested in 1992 for scamming over a million dollars from three banks in her hometown of Baltimore. She is evil. Get this bitch. The FBI would love to get their hands on this vile maggot.
REPORT THEM TO FEDERAL TRADE COMMISSION ! Velas vallarta is a total scam, we were told they would buy our timeshare if we purchased, they did not buy our timeshare we were stuck with two payments and they changed what we purchased from a three bedroom to a studio unit after charging us for a 3 bedroom, we have never been able to use it, We have called and written letters , twice they offered to let us deedback the property , a few years go by then they call out of the blue threatening and demanding more money and deny the allowed us to return it This is extortion and they have a finance company in Asheville NC helping them do it, Please report them to the Federal Trade Commission , we did!!!
Porfavor no compren nada con estas personas, son una vil farsa, ni siquiera se acerquen a las presentaciones de tiempo compartido, haran lo posible por que acepten y firmen un contrato, nosotros fuimos estafados de esta forma y estamos sumamente arrepentidos, actualmente no hallamos la puerta para cancelar el contrato, necesita mos ayuda con urgencia
DEsgraciadamente mi familia y yo somos otros mas de los estafaddos por este resort, caimos sin investigar bien y nos dejamos llevar por todo lo que nos prometieron, estamos muy arrepentidos de esa decision y queremos cancelar, no es posible que hayan pasado 8 meses y aun nos traigan en vueltas, necesitamos ayuda urgente.
Pesima inversion la que hicimos yo y mi esposa con Velas, es increible que nada pero nada de lo que segun nos iban a dar de beneficios con la membresia premium nos han cumplido , sin mencionar que como nos somos extranjeros nos tiran solo al loco y nos dejan en 2 plano , muy mal estos señores !
Nothing compare to this nightmare with Velas Vallarta ! they sold us a premium membership and actually we are fighting against them for the cancellation , "premium" is nothing , is always busy and we keep paying the maintenance fees ! without any use ! SCAMMERS , WANT A REFUND BACK !
Dont believe in their promises, all is part of the hook , even the free stuff that they offers you is not true, for own experience velas vallarta is a nice resort with a lot of misleading people.
stay away from here , invest on this timeshare is a total waste of money and time.. dont get even near to a timeshare presentation of this resot , they dont deserve all our money for nothing in exchange , when you want to schedule is kinda impossible cause never was available..it sucks.
for me was a nightmare to enther to the timeshare field, Was a terrible idea get a timeshare, i think is the most annoying thing that can exist on the world seriously ,i have tried many times to cancel my contract and seems impossible to do that , please first do a research before buy a timeshare here or any place.
Was royally scammed and lied to by sales manager Jeff Moore. Now need names and address of Velas brothers and corporate officers of Velas Vallarta badly. Want out of our contract as it does not benefit us at all especailly the the new mandatory "all inclusive" food program for more than $100 per day even though units have full kitchens.