VELAS VALLARTA Timeshare COMPLAINTS
Casa Velas Hotel Boutique, Velas Vallarta Suite Resort & Convention Center, Grand Velas All Suites & Spa Resort Riviera Maya, Grand Velas All Suites & Spa Resort Riviera Nayarit.
- Legal Name:
- Desarrollos Turisticos de la Costa S.A. de C.V., Promotora Turistica Las Velas S.A. de C
- Rental Companies:
- Sierra Rentals and Resales
- Hotel Representatives:
- Cheryl Manaker, Monica Dellagrave
Legal name
Desarrollos Turisticos de la Costa S.A. de C.V., Promotora Turistica Las Velas S.A. de C
Rental companies
Sierra Rentals and Resales
Representatives
Cheryl Manaker, Monica Dellagrave
Velas Vallarta is a family-friendly, all-inclusive resort located in the Marina Vallarta district of Puerto Vallarta, Jalisco, Mexico. The resort sits on 10 tropical beachfront acres along Banderas Bay and is approximately five minutes from Licenciado Gustavo Díaz Ordaz International Airport. Its address is Paseo de la Marina Norte 585, Marina Vallarta, Puerto Vallarta, Jalisco 48354, Mexico.
Velas Vallarta was founded in 1989 (with some sources citing 1990 or 1991) and remains owned and operated by the Vela family. It is part of Velas Resorts, a luxury Mexican hotel group with properties along the coasts of Puerto Vallarta, Riviera Maya, Riviera Nayarit, and Los Cabos. The group's portfolio includes:
- Grand Velas Riviera Maya (2008) – AAA Five Diamond all-suite resort on the Caribbean coast.
- Grand Velas Riviera Nayarit – Luxury all-inclusive on Banderas Bay.
- Grand Velas Los Cabos (2016) – The group's newest property, overlooking the Sea of Cortez.
- Casa Velas (2005) – An adults-only boutique hotel in Marina Vallarta.
- Velas Vallarta (1989) – The original family-friendly resort.
Regulatory & Fraud Alerts
The U.S. Department of the Treasury's Office of Foreign Assets Control (OFAC) has issued alerts regarding timeshare fraud in Puerto Vallarta linked to organized crime. Between 2019 and 2023, more than 850 Suspicious Activity Reports were filed, flagging approximately $330 million in potentially fraudulent transactions. In 2025, OFAC sanctioned 13 Mexican companies involved in timeshare fraud schemes in Puerto Vallarta, Jalisco.
Unfortunately for us like many others, we were to scammed when we visited Vallarta Mexico.During a 90 min timeshare presentation we attended at the Velas Vallarta Resort. After showing no interest and declining many offers to join which took over 6 hrs.the Vacation Club purchase was then advertised as a good financial investment which sounded appealing to us.Now it is obvious that this membership was a Scam, in which a Timeshare purchase was advertised as an investment and discount travel deal. Stay away from these fraudulent presentations at Velas Vallarta It is a scam.
a una comadre y a mi tambien nos estafaron, fuimos de vacaciones a mexico y nos invitaron a un tour por el hotel velas vallarta nunca nos dijeron que era una invitacion a un apresentacion. Somos dos mujeres de más de 60 años y mi comadre es viuda. Despues de marearnos un rato por el hotel y depues de ofrecernos como 3 membresias nos ofrecieron una oferta especial y como tontas caimos, estamos muy arrepentidas y con una deuda por delante, ya hicimos de todo para cancelar el contrato pero no nos lo permiten.
I was taken advantage by Velas Vallarta. We were promised all kinds of opportunity, I was going to be able to keep my Velas Vallarta timeshare with the money they provide me from the sell of my old timeshare. We paid $20,000 for a membership at Velas Vallarta and we been fighting for a year in order to recover our money.
We purchased a time share in Dec., 2010 in Puerto Vallarta at Velas Vallarta. We feel we have been scammedand. We want to get away from our timeshare. HELP!!
Me urge cancelar un tiempo compartido que me vendieron con enganos he pagado cerca de 30 mil dolares y un mantenimiento de 350 mi objetivo era rentarlo y ganar $1200 por cada semana que rentara, despues de encontrar tantos malos comentarios, con las mismas mentiras que me dijeorn tengo pavor !!
we purchased a time share at velas vallarta in Puerto Vallarta and they were to take the other time share in USA that we had in exchange for what we understood was half of the price. After we got home and after a couple of months we found out they did not take over the other time share and we are stuck with both time shares. Paying both off and the maintance fees and taxes.
My wife and I purchased a "fractional ownership" from Grand Velas for Casa Velas in January of 2008. Long story short...we were lied to and scammed out of $15000. Do we have any recourse?
I just came back from Nuevo Vallarta where I purchased velas Vallarta membership for 28K. I believe I made a mistake and now I'm looking for help to get rid of this membership. I signed the contract on Aug 13th so 5 days of cool off is passed =(
We purchased a timeshare at Velas Vallarta and have heard many misleading info once we got back.We were scammed into buying this garbage and want out.