CASA DORADA Timeshare COMPLAINTS
Casa Dorada
- Legal Name:
- MEDANO SERVICES RESORTS, S.A. DE C.V. CASA DORADA RESORT & SPA
- Resort sales locations
- Cabo
Common Complaints:
- Promise to rent out their timeshare weeks as a financial investment and to pay off the membership.
- Guarantee that they will resell or trade in a previously owned timeshare.
Casa Dorada Phone:
Phone:(52-624) 163-5757
Local Fax:(52-624) 163-5751
Toll free number from US: 1-866-448-0151
Toll free number from Canada: 1-866-501-4369
Toll free number from Mexico:01-800-823-4282To receive more information about Casa Dorada Timeshare complaints and how to cancel it, send a WhatsApp to +52 333 239 6589, fill in the form in the contact section or call us at +1 714 277 3662.
We purchased this membership Sep 3, 2011. We realized that we don't need this so when we got home Sep 7(Wed)we tried to rescind.
They said they can cancel but we don't get deposit back and telling us we still need to pay 50% of if which is $2370.
We don't want to pay it and we want to get our deposit back for it.
How they can charge us something like this? I want to know what is the best way to getting out of it.
Thanks
we signed a contract for a Gold-Level membership with GlobeQuest Travel Club for rights to rent a one bedroom apartment for two weeks per year at Casa Dorada in Cabo San Lucas, Mexico. Along with the contract we left an initial deposit charged to our Mastercard. At the time of purchase they told us we have no rights to rescind the contract, that it is final. Four days after we signed the contract we returned home to the US. The next morning, we sent a request to
rescind the contract by certified letter, fax, email and a phone call to the company. We told them that we have researched and found that rescission rights cannot be revoked. They said that the contract had a special clause whereby our rescission rights are limited: The client shall pay the Mediator (GlobeQuest Travel Club), as contract penalty and as payment of damages resulting from Clients noncompliance, an amount equivalent to 50% of the total value of the membership as stipulated upon signing this contract." They now tell us in order to cancel we must send them a payment of $3500 in addition to our deposit of $2000 for damages.
I got Globequest to return my deposit and cancel my contract, but not without a lot of threatening phone calls and emails. I think what got them most is that I finally said to them "fine, you win. I vacation in Cabo anyway and when I come to Casa Dorada, I am going to tell everyone in the pool how I got ripped off. I told them they will see me at breakfast when they are bringing in their next victims and i will tell them too. I explained to them that I would make sure they didn't sign up one person during the week i was down there, and that I would even wear a T-shirt to the pool that said "CASA DORADA TIME SHARE RIPOFF - ASK ME!!!" After that, and a few postings, they finally returned my deposit and cancelled my contract.