PACIFICA RESORTS Timeshare COMPLAINTS
Pacifica Resorts, Pacifica Club Ixtapa, Pacifica Aqua, Pacifica Grand, Pacifica Golf
- Legal Name:
- Inmobiliaria LR, S. A de C.V.
- Resort sales locations
- Ixtapa
- Hotel Representatives:
- Myriam Denisia, Lety Rey
Legal Name
Inmobiliaria LR, S.A. de C.V.
Primary Sales Location
Ixtapa, Guerrero, Mexico
Representatives
Myriam Denisia, Lety Rey
About Pacifica Resorts
Pacifica Resorts is a timeshare and vacation ownership company operating primarily in Ixtapa, Guerrero, Mexico. The resort complex is situated on a scenic hillside overlooking the Pacific Ocean, approximately 8 km from the traditional fishing village of Zihuatanejo. The property features oceanfront villas, five large pools, seven full-service restaurants, and expansive grounds. The resort offers direct beach access, with Vista Hermosa Beach and El Palmar Beach within walking distance. Nearby attractions include the Ixtapa Golf Course and Marina Ixtapa.
Additional Consumer Concerns
- Contract Cancellation Penalties – Owners report being required to pay up to 60% of the total membership cost to cancel their contract, with no refund or consumer compensation.
- Inconsistent Billing – Some members have reported discrepancies between their payment amounts, amortization tables, and invoices, with unclear line items not specified in their contracts.
- Hidden Fees – Members have reported being charged additional fees (such as the "Viva Pacífica" tariff) that were not disclosed at the time of purchase.
- Amenity & Service Quality – Some guests have expressed disappointment with the quality of accommodations, food, and service compared to what was promised during the sales presentation
intente cancelar dentro de mi periodo y me dijeron que no se podia, que no tenia derecho a esos dias y que solo si pagaba mas de la mitad del precio total me lo harian valido
Do not buy anything to this people, they dont need your money they just want to keep robbing people!!!
what a BIG LIE i cant seem to sell or rent my weeks like they told me
They sent us a contract saying that if I cancel it, all our points for the whole year will be lost. Now I am stuck with them and no way out. It is a terrible scam.
i want to get out of my timeshare, i got scammed and they don't want to cooperate and give a solution.
al igual que los comentarios anteriores me encuentro en una situación similar e querido cancelar pero hay que pagar el 60 % de penalización llevo un atraso de 2 meses y ya van a empezar a correr los intereses hay alguna solución para cancelar o ya no perder mas de lo que se ha perdido
Hola a todos me hes imposible seguir pagando el tiempo compartido contratado con Pacifica resort Ixtapa, que necesito hacer para cancelarlo, ya que ellos no me dan una solución, por favor ayuda!
Compre una membresia recientemente con esta compañia y estoy leyendo que es un fraude. Gracias por la informacion, les pido me contacten para trabajar juntos.
en noviembre del 2008 me "convencieron" de comprar la membresia en senior sands,y en el 2100 volvi a caer en su trampa y mejore a master sands y ahora que tengo dificultad para seguir pagando las mensualidades ,salen con una cuota extraordinaria obligatoria de $7560.00 mas la cuota anual del mantenimiendo que subio de $11870.00 a $12600.00 y que advierten que aumenta cada año segun les pega la gana, ya no se como salirme de esta situacion,sin perder mas dinero.
hola que tal, Actualmente estoy pagando una membresia en el hotel Pacifica Resort Ixtapa, pero debido a mis limitaciones economicas ya no puedo seguir pagando. Solicite la cancelación del contrato al departamento de cobranza, pero me dicen que tiene una penalización de 60%. lo cual no me conviene.como puedo cancelar mi membresia sin salir perdiendo tanto?