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PUERTO BAHÍA Villas & Spa Timeshare COMPLAINTS

Puerto Bahía Villas & Spa

PUERTO BAHÍA Villas & Spa Timeshare COMPLAINTS
  Legal Name:
Ecoturismo de Bahía de Banderas S de RL de CV
  Resort sales locations
Puerto Vallarta
  Rental Companies:
Remax Paraiso, Platinum Resort Services
Common Complaints: 
  • it’s sold as "Real State" but in fact is a timeshare contract.
  • Sales people guarantee that if the resort is not completly build in 2 years the client will receive all monies paid but it is not stated anywhere in the contract. 
  • the sales people offer to "trade-in" timeshares in no more than 90 days but at the end of that timeframe, client is stuck with the old and Puerto Bahia timeshare.

Puerto Bahía Villas & Spa Phone:
Toll free from the U.S. & Canada 1-866-286-2108
 Local number in Mexico 322-115-9990

To receive more information about Puerto Bahia timeshare complaints and how to cancel it, send a WhatsApp to +52 333 239 6589, fill in the form in the contact section or call us at +1 714 277 3662.

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Read what other timeshare scam victims say:
100 Complaints
  • Miguel ValdezDecember 25, 2016, 5:49 pm

    Con estas personas no hay seriedad, hace 2 años compramos una membresia todo incluido y no hemos podido usarla una sola vez, nunca esta disponible, la verdad que es una lastima que el resort este muy comodo pero las personas que lo atienden son un fiasco, estammos luchando por la cancelacion y el reembolso de nuestro dinero.

  • godspoetNovember 23, 2016, 12:55 pm

    I bought a home while this property was under its original construction. When it was completed, it was time to either pay lots of $ and have a deeded property or I could convert to a different contract and own a unit in the Club Esmerelda tower. I converted and several years later I actually got to go stay there (Dec 2015) and its a beautiful property. Now it has changed hands again, the owner services # never answers phone or returns emails. Not sure whether it is Matlali or Sirenis or what I have. I get no notice of maintenance fee and want to pay it. I was trying to make reservations for this December and no one responded. I searched for other placement of the property for rental and did not get responses to that too. I am heading down to PV again in March and will drive over there and not leave til I get some answers.

  • Luis enriqueMarzo 11, 2016, 5:47 pm

    es la peor inversion que mi esposa y yo hemos hecho en nuestras vidas, empezando por las mentiras de las personas que nos vendieron el tiempo compartido , nada fue real y ahora despues de unos años decidimos cancelarlo cosa que aun no logramos hacer , las cuotas se incrementan cada ves mas y mas.

  • Laura &GlennDecember 19, 2015, 2:01 pm

    Total gong show...promised extra weeks and divend cheques for renting out our weeks when we weren't there...b.s. Never received a deed, or any paper trail. Told no maintainance fees unless used...now being asked for fees even if we don't use....embarrassing to even hear the name of this resort....feel like we were robbed ...RCI should look into this place!! Not impressed...never had such headache with any other location!....Worst timeshare ever...traded Las Vegas for this!! Worst experience ever

  • Manuel AcostaSeptember 28, 2015, 9:17 am

    Evitense la pena de ser estafados por este resort, no tiene ningun sentido perder tiempo y dinero en estas personas, creo que hay muchas mejores formas de invertir dinero y que no sea en un timeshare..mi madre perdio muchisimo dinero porque estaba atada a un contrato con estas personas y no habia forma de cancelar, todo parte de su sucio negocio.

  • BakerSeptember 3, 2015, 2:21 pm

    I posted yesterday but want to commend Dorota. I believe she really feels bad about this but has no authority to correct it. She has spent much time trying, but the only offers are lose-lose for us as PB refuses to refund our money.

  • BakerSeptember 2, 2015, 12:33 pm

    We have given PB $28,500.. All of the above happened to us. We received multiple contracts for the sale of our other timeshare, rental of 4 of our 7 weeks each year, (we actually have only one), money back after two years, $1,180. to be paid only once and that to be paid by the renters... We are now told that none of those contracts exist, and we will be sued for the remainder if we don't pay in full plus exorbitant fees. Our original contract was for $30,000. We are having to downsize, pay another closing fee, have a 25 year limit, pay each week, subject to increase 3.5% each year besides any amount they choose for whatever they choose... If we do not agree, we now owe another "$15,000 - $20,000" as per last night's phone call. They are now "disappointed" in us because they have worked so hard to be so helpful and cannot work with us much longer. "Other people have been taken to court, and they've had to pay, and they're not happy." I hope CBS really is going to expose this. It's awful. Each of our five children could have $5,000. which is badly needed. We thought we were making an investment for their futures but have lost all this money, and it is still not over. Nacho and Israel need to be in jail. Handsome, glib Israel with pictures of his wife and children, hugs, and promises galore... I believe this is the way of timeshares: send in the salesmen with their fraud; then have a "new company" come buy them out, chiding the poor suckers because they should have known "all salesmen are liars, but we have nothing to do with them." Our current Dorota freely admits that this was fraudulent (I have written several of her quotes,) and now the new owner has "recently been made aware of this and is doing his best to correct it." She pronounces the promises made to us "crazy," Enough... If anyone has advice as to how to proceed, we are under tremendous pressure to sign this new contract because they can't be so nice to us much longer. Our attorney has it but said litigation with Mx is costly and nearly hopeless.

  • V velezAugust 19, 2015, 6:22 pm

    Puerto Bahia Villas &Spa in Nayarit Mx is not a trustworthy time share or "Real Estate" they offered to sell our existing time share to become their members all of this was a fraud. After many hours of being there and they take no for an answer I almost felt kidnapped because someone from there took us there we had no idea where we were after all their promises we blindly believed. We dont want any young unexperience people to fall like we did

  • Sean D.July 27, 2015, 10:08 am

    A terrible idea to get involved on this mess, i didnt have a clue how this works, at that moment all seems very clear and sound like a good idea, maybe the investment of my life , this is what the salespersons told me , the truth is that is the worst thing that i ever pay , really , timeshare thing is serious , i was scammed so bad.

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