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TAU RESORT Vacation Club Timeshare COMPLAINTS

Tau Resort Vacation Club

TAU RESORT  Vacation Club Timeshare COMPLAINTS
  Legal Name:
Tau Resorts, S.A.P.I de C.V
  Resort sales locations
Puerto Vallarta
  Rental Companies:
Eagle market Solutions & Orchard Vacations Rentals
Hotel Representatives:
Gary Pasco, Bob, Thasi Favela & Israel
Common Complaints:
  • The resort itself is not built and is still in skeleton phase, the opening date was Dec 15, 2011 and now has change to Jan 2012.
  • It’s sold as "Real State" but in fact is a timeshare contract
  • Clients are often mislead to believe that in order to have reservation power they need to have a higher level of membership. 
  • High pressure sales and extensive delay tactics
  • The sales person will show the client  different floor plans from what the client is actually purchasing, or/and show a demo room which is not at the property of the resort.
  • The sales associate refer clients to a rental company to rent their unit for a profit even if the resort it’s not 50% built yet.

    To receive more information about Tau Resort timeshare complaints and how to cancel it, send a WhatsApp to +52 333 239 6589, fill in the form in the contact section or call us at +1 714 277 3662.

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Read what other timeshare scam victims say:
82 Complaints
  • PabloJuly 6, 2013, 9:19 am

    too much pressure at the sales presentation they wanted us to buy regardless of anything i just couldn´t believe how desperate this guys are to sell, i saw a lot of programs and choices they had and when we said no they started yelling at us saying we couldn´t afford it i just stood up and left.

  • articleJune 10, 2013, 1:39 am

    Very good blog article.Really looking forward to read more. Much obliged.

  • TeresaMay 22, 2013, 8:36 am

    I just purchased at Tau Resorts but after the coupons they gave me turned out to be bad I began searching on the Internet. I'm going back today to cancel my contract. I pray I get a refund.

  • Prospective CustomerApril 19, 2013, 12:42 pm

    Whatever you do, DO NOT GO ON A TOUR of TAU RESORTS in La Cruz de Huanacaxtle (Puerto Vallarta, Mexico).

    They are the ULTIMATE SCAM ARTISTS. I am still shaking thinking of how badly we were treated there today.

    In exchange for touring this pre-construction resort, we were promised:
      a breakfast
      a 90 minute presentation
      6,000 pesos for our time
      a taxi ride to and from the resort

    WARNING!!!! TAU RESORTS DOES NOT FOLLOW THROUGH ON THEIR PROMISES!!!!
    BEWARE OF THEIR SCAMS AND FALSE PROMISES!!!

    When we arrived at the resort for our tour, the resort manager APPROVED our invitation that had everything spelled out on it very clearly: we would be given breakfast, a 90 minute tour, 6,000 pesos for our time, and a taxi to and from the resort. He kept the invitation and said IT WAS APPROVED.

    Everything was legit.

    We ate breakfast with our salesman, went on the tour, decided that we did not want to buy that day, and then ALL HELL BROKE LOOSE!!!

    The manager (the one who had APPROVED our invitation) came out and got very angry with us because we did not want to buy a timeshare today. Then he marched us out to a waiting taxi.

    We asked him about the 6,000 pesos that he had promised and APPROVED when we arrived at the resort.

    He said WE DID NOT QUALIFY to receive the gift because we did not like his product!!!!

    We got upset, because the invitation did not say we had to buy a timeshare in order to receive the 6,000 pesos. All we had to do was attend a 90 minute presentation (which was 3 hours, by the way).

    Then he began YELLING at us. We were shocked!! We have never been treated that way by anyone in the tourist industry in Mexico!!

    When we said we wanted to warn the other people that were on tour that day he got a BODY GUARD to FORCE US INTO A WAITING TAXI!!!

    We said we were going to report TAU RESORTS to the American Consulate and to the Puerto Vallarta tourism board. This HORRIBLE TREATMENT of vacationers is NOT ACCEPTABLE and needs to be known about by the authorities.

    He then THREATENED TO CALL THE POLICE AND PUT US IN JAIL!!!!!!

    We asked him his name. He would only say his name was "John." He refused to tell us his last name.

    He was about 6' tall, heavy set and dark. Everyone around him acted like he was the owner or a very senior manager of the resort.

    After being forced into the waiting taxi we were driven off the property!!!!!

    If this is the way TAU RESORTS treats potential buyers, I can only imagine what they do to people once they have purchased.

    LET THE BUYER BEWARE.

    TAU RESORTS ISN'T EVEN BUILT YET!!!!!!

  • sucker inMarzo 13, 2013, 10:07 am

    Went to the sales and got suckered in by the smooth talking sales back in Feb ruary 2012. Later found this was a fraud and complete scam. The sales staff misrepresented us and were deceitful, bunch of liars in the goods and services they will provide. Seeing more current updates is evidence that TAU is a timeshare scam and fraudlent.

  • CaseyFebruary 24, 2013, 11:47 am

    To John S. John S.January 26, 2013, 12:02 am

    May name Casey Owens and yes I did work for Tau resorts but I left in 2009 because it is a fraudulent company. So please get your facts straight sir before putting my name it this. You bought in 13 sir and I was there from 08 till 09.

  • BillFebruary 4, 2013, 10:06 am

    We bought at Tau Nauhi on May 1st 2011 and since have tried to exercise THEIR REFUND CLAUSE without success. No one has gotten their refunds. I have been promised many many times that I would be paid but still no full refund! Scam outfit!

  • John S.January 26, 2013, 12:02 am

    The people behind this Scam have actually done it before using different company names and different properties. They robbed even from the people working for them. Just google the name of the people behind this operation and you'll see what they did before in Puerto Vallarta, and Los Cabos. Search for Fernando de Anda, Casey Owens, Grand Baja. You'll see.

  • KevinJanuary 2, 2013, 10:30 am

    I believe the development will work out just fine. Towns like San Pancho and Sayulita were built the same way. A little trust and time! I own a home in San Pancho and 300k to 2.5mm makes me smile. My family loves living here 7 months a year. Four Seasons and St Regis are right next door. Give it some time. It will pay off!!

  • adoptangelDecember 26, 2012, 5:08 pm

    wer really liked the property however the resort is not built, the sales office is still there trying to SUCK people in. They can take your money and tell you that they are scheduling to open August 2013 however they can not even pay you the correct honoreriem that they promissed you, we were promised 7000 pesoe's. but they would only pay us 1/2 becuase there was a mis understanding.... on there part not us. I feel for everyone on this post that they took there money from,

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