VIVA WYNDHAM MAYA Timeshare COMPLAINTS
Viva Vacation Club, Viva Fortuna Beach, Dominican Republic Resorts: Viva Dominicus Beach ,Viva Dominicus Palace ,Viva Playa Dorada, Viva Samana ,Viva Tangerine. Riviera Maya Resorts, Viva Maya,Viva A
- Legal Name:
- “Promotora Mexicana del Caribe SA de CV.
- Resort sales locations
- Rivera Mayan, Playa del Carmen, Cancun, Puerto Vallarta , Cabo, Ixtapa, Bahamas
Common Complaints:
- Poor Customer Services
- No availability
- Rude sales associates.
- One of the most common scams at the moment of purchase is that Viva Wyndham Maya´s sales person will make you any verbal promise to get you to sign their contract
- Most of their sales are done under high pressure sales tactics, a high number of members at Viva Wyndham feel like they have being lied and scam and most timeshare contracts are being misrepresented.
- Salespeople claim that the points have more value than they actually do for exchange purposes.This is very untrue, it all depend what points you buy and unfortunate they will always sell you the small point package so at the time you realize you need more points.
- Many clients have complained that when they go to cancel within the 5 day period, they tell them that their deposit is non-refundable.
Wyndham Reservations phone number:
Calling from the U.S. or Canada (toll-free) 1-800-996-3426
1-800-WYNDHAM
Calling from outside the U.S. or Canada, dial * 1-506-638-4899
Calling from Europe 00 877 999 3223
Wyndham Hotels & Resorts Customer Care:
Calling from the U.S. or Canada (toll-free) 1-800-466-1589
Wyndham Rewards® featuring ByRequest® Representative:
Calling from the U.S. or Canada (toll-free) 1-800-996-3426
1-800-WYNDHAM
Calling from outside the U.S. or Canada, dial * 1-506-638-4899
Wyndham Vacation Resorts® - Owner Reservations & Customer Service:
Exisitng Owners - Please Call (toll-free) 1-800-251-873
Viva Wyndham Tangerine was far from the “beach paradise” it promised online. The resort is rundown, the food was repetitive, and the drinks were watered down. Worst of all, the staff kept trying to lure us into their “membership presentation.” It felt more like a sales convention than a vacation.
En Viva Wyndham Maya, las fotos engañan. El hotel se ve bonito desde lejos, pero las habitaciones están viejas y huelen a humedad. Intentamos disfrutar de la playa, pero te abordan todo el tiempo con sus ofertas de membresía. No hay descanso posible cuando lo único que quieren es vender.
We stayed at Viva Wyndham Dominicus Beach, and honestly, the photos online are way better than reality. The room was small, outdated, and smelled like mildew. Every time we asked for something simple like towels or bottled water, it took forever. The so-called “entertainment” was just loud music at night keeping everyone awake. Not the relaxing Caribbean getaway we hoped for.
En Viva Wyndham Azteca la experiencia fue decepcionante. El aire acondicionado apenas funcionaba y el personal no mostraba interés en resolver nada. Además, te presionan demasiado con lo del tiempo compartido; insistieron en que asistiera a una presentación incluso después de decirles que no. Terminamos más cansados que cuando llegamos.
Stayed at Viva Wyndham Tangerine in Cabarete and honestly wouldn’t recommend it. The staff was friendly at first, but as soon as we declined their “special membership offer,” that politeness vanished. The food was repetitive, the drinks watered down, and our air conditioner broke twice in one week. Not worth the stress or the money.
Viva Wyndham Maya fue una gran decepción. Las fotos del sitio web no reflejan la realidad: habitaciones viejas, colchones incómodos y un buffet sin sabor. Además, insistían demasiado con el tema del tiempo compartido, incluso cuando ya les habíamos dicho que no estábamos interesados.
Stayed at Viva Wyndham Maya, and honestly, it didn’t live up to expectations. The resort was crowded, and the staff seemed too overwhelmed to care. Our room wasn’t ready when we arrived, and when it finally was, we found stains on the sheets and a weird smell in the bathroom. We mentioned it to the front desk, but it took them more than a day to respond.
Nos hospedamos en Viva Wyndham Dominicus Palace y fue una gran decepción. La habitación estaba vieja y el aire apenas funcionaba. Además, la comida del buffet era casi la misma todos los días, sin sabor ni variedad. Lo peor fue que, cuando pedimos hablar con un gerente, nadie se tomó el tiempo de atendernos.
At Viva Wyndham V Heavens, the resort looked fine at first, but the service was poor from day one. We had to wait almost two hours for our room to be ready, and when we finally got in, it smelled damp and the AC was barely working. The food choices were limited and repetitive, and by the third day, it felt like we were eating the same thing over and over again.
En Viva Wyndham Dominicus Beach, la experiencia fue decepcionante. La habitación estaba en mal estado, con manchas en las sábanas y un baño que claramente necesitaba mantenimiento. Además, el personal parecía desinteresado en ayudar y las áreas comunes estaban llenas de basura al final del día, algo que no se espera en un resort de este nivel.