VIVA WYNDHAM MAYA Timeshare COMPLAINTS
Viva Vacation Club, Viva Fortuna Beach, Dominican Republic Resorts: Viva Dominicus Beach ,Viva Dominicus Palace ,Viva Playa Dorada, Viva Samana ,Viva Tangerine. Riviera Maya Resorts, Viva Maya,Viva A
- Legal Name:
- “Promotora Mexicana del Caribe SA de CV.
- Resort sales locations
- Rivera Mayan, Playa del Carmen, Cancun, Puerto Vallarta , Cabo, Ixtapa, Bahamas
Common Complaints:
- Poor Customer Services
- No availability
- Rude sales associates.
- One of the most common scams at the moment of purchase is that Viva Wyndham Maya´s sales person will make you any verbal promise to get you to sign their contract
- Most of their sales are done under high pressure sales tactics, a high number of members at Viva Wyndham feel like they have being lied and scam and most timeshare contracts are being misrepresented.
- Salespeople claim that the points have more value than they actually do for exchange purposes.This is very untrue, it all depend what points you buy and unfortunate they will always sell you the small point package so at the time you realize you need more points.
- Many clients have complained that when they go to cancel within the 5 day period, they tell them that their deposit is non-refundable.
Wyndham Reservations phone number:
Calling from the U.S. or Canada (toll-free) 1-800-996-3426
1-800-WYNDHAM
Calling from outside the U.S. or Canada, dial * 1-506-638-4899
Calling from Europe 00 877 999 3223
Wyndham Hotels & Resorts Customer Care:
Calling from the U.S. or Canada (toll-free) 1-800-466-1589
Wyndham Rewards® featuring ByRequest® Representative:
Calling from the U.S. or Canada (toll-free) 1-800-996-3426
1-800-WYNDHAM
Calling from outside the U.S. or Canada, dial * 1-506-638-4899
Wyndham Vacation Resorts® - Owner Reservations & Customer Service:
Exisitng Owners - Please Call (toll-free) 1-800-251-873
Nos hospedamos en Viva Wyndham Maya. El lugar se veía bien en fotos, pero ya en persona fue otra historia. La habitación era muy sencilla, y nos costó trabajo que limpiaran a tiempo. No fue terrible, pero no regresaría.
I stayed at Viva Wyndham Tangerine in the Dominican Republic and honestly wouldn’t go back. There was loud music well into the night, and the walls were thin. The food was just okay, not great, and we had issues getting hot water. It didn’t feel worth the cost.
Nos quedamos en Viva Wyndham Azteca. El check-in fue tardado, y la habitación tenía humedad en las paredes. El personal fue amable, pero parecía que no daban abasto. El restaurante principal siempre estaba lleno y repetían mucho los mismos platillos.
Stayed at Viva Wyndham Dominicus Beach. The location was nice, but the room was noisy and not very clean when we arrived. It took us three calls to get new towels. Also, the front desk staff seemed confused when we asked simple questions. Just wasn’t the relaxing experience we hoped for.
We stayed at Viva Wyndham Fortuna Beach. The beach was nice, but everything else was disappointing. Our room had a leaky sink, and it took two calls to get maintenance. The staff seemed overwhelmed, especially at the buffet. Honestly felt like I spent more time waiting in lines than enjoying the trip.
Fuimos a Viva Wyndham V Heavens y no fue una buena experiencia. El restaurante principal siempre estaba lleno, y la comida era muy básica. La habitación tenía un olor raro y el aire no funcionaba bien. Me fui sintiendo que no valió lo que pagamos.
Nos hospedamos en Viva Wyndham Tangerine y no fue lo que esperábamos. El cuarto tenía problemas con el aire acondicionado, y no lo arreglaron aunque lo reportamos dos veces. El personal fue amable, pero claramente estaban mal organizados. Además, había demasiadas actividades ruidosas cerca de las habitaciones.
I stayed at Viva Wyndham Maya and it was underwhelming. The food was repetitive, the drinks were watered down, and the front desk never seemed organized. We asked for extra pillows and it took almost an entire day to get them. It’s not the worst place I’ve stayed, but it definitely wasn’t worth what we paid.
Stayed at Viva Wyndham Azteca and honestly, I wish we’d chosen somewhere else. The check-in process was a mess, nobody really explained anything, and the room wasn’t ready for hours. The food got boring fast and there were ants in our bathroom. Also, we felt cornered into attending a timeshare talk we had no interest in. Won’t be coming back.
Estuvimos en Viva Wyndham Dominicus y fue decepcionante. El personal parecía no tener ganas de ayudar, y la limpieza del cuarto dejaba mucho que desear. Pedimos cambio de toallas y nunca llegaron. Además, los del club vacacional insistieron todos los días. No fue una experiencia relajante como esperábamos.