VIVA WYNDHAM MAYA Timeshare COMPLAINTS
Viva Vacation Club, Viva Fortuna Beach, Dominican Republic Resorts: Viva Dominicus Beach ,Viva Dominicus Palace ,Viva Playa Dorada, Viva Samana ,Viva Tangerine. Riviera Maya Resorts, Viva Maya,Viva A
- Legal Name:
- “Promotora Mexicana del Caribe SA de CV.
- Resort sales locations
- Rivera Mayan, Playa del Carmen, Cancun, Puerto Vallarta , Cabo, Ixtapa, Bahamas
Common Complaints:
- Poor Customer Services
- No availability
- Rude sales associates.
- One of the most common scams at the moment of purchase is that Viva Wyndham Maya´s sales person will make you any verbal promise to get you to sign their contract
- Most of their sales are done under high pressure sales tactics, a high number of members at Viva Wyndham feel like they have being lied and scam and most timeshare contracts are being misrepresented.
- Salespeople claim that the points have more value than they actually do for exchange purposes.This is very untrue, it all depend what points you buy and unfortunate they will always sell you the small point package so at the time you realize you need more points.
- Many clients have complained that when they go to cancel within the 5 day period, they tell them that their deposit is non-refundable.
Wyndham Reservations phone number:
Calling from the U.S. or Canada (toll-free) 1-800-996-3426
1-800-WYNDHAM
Calling from outside the U.S. or Canada, dial * 1-506-638-4899
Calling from Europe 00 877 999 3223
Wyndham Hotels & Resorts Customer Care:
Calling from the U.S. or Canada (toll-free) 1-800-466-1589
Wyndham Rewards® featuring ByRequest® Representative:
Calling from the U.S. or Canada (toll-free) 1-800-996-3426
1-800-WYNDHAM
Calling from outside the U.S. or Canada, dial * 1-506-638-4899
Wyndham Vacation Resorts® - Owner Reservations & Customer Service:
Exisitng Owners - Please Call (toll-free) 1-800-251-873
We visited Viva Wyndham Fortuna. The check-in process was a mess, our room wasn’t ready until nearly 6pm, and they couldn’t find our reservation at first. No apology either, we felt like we were just a problem for the staff.
Mi experiencia en Viva Wyndham V Samaná fue decepcionante. El lugar parecía bonito, pero la atención fue deficiente. La comida era fría y repetitiva. No valió la pena lo que pagamos.
We stayed at Viva Wyndham Dominicus Beach. The beach itself is beautiful, but the hotel experience was far from it. The AC in our room barely worked, and housekeeping skipped our room two days in a row. We had to ask three times just to get soap.
Estuvimos en Viva Wyndham Maya. El lugar tiene potencial, pero hay muchos detalles mal manejados. La comida muy repetitiva, y varias instalaciones no estaban funcionando bien. La atención fue muy desigual.
Stayed at Viva Wyndham V Samaná. The location was nice, but service was seriously lacking. We waited over 40 minutes just to check in. The front desk seemed disorganized and uninterested in helping. Wouldn’t return.
Viva Wyndham en Bayahibe se veía bien en las fotos, pero la realidad fue distinta. El cuarto tenía humedad, y el personal no solucionaba nada. Tuvimos que pedir toallas tres veces. Muy poco profesional.
We went to Viva Wyndham Tangerine and were disappointed. The staff tried, but everything felt disorganized. Our room wasn’t ready until nearly 5 PM and it smelled like mildew. It felt like they were overwhelmed and short-staffed.
El hotel Viva Wyndham Dominicus tenía buen ambiente, pero todo lo demás dejó mucho que desear. Largos tiempos de espera en el restaurante, bebidas diluidas y habitaciones con problemas de humedad. No lo recomiendo.
Viva Wyndham V Heavens looked like a fun getaway, but the experience was lacking. The room wasn’t ready until late in the afternoon, and we had to follow up twice just to get towels. A lot of areas seemed understaffed. Not the smooth trip we hoped for.
Nos hospedamos en Viva Wyndham Maya y desde el principio hubo problemas. El aire no funcionaba bien y la habitación no estaba del todo limpia. La comida fue lo más rescatable, pero no regresaría.