VIVA WYNDHAM MAYA Timeshare COMPLAINTS
Viva Vacation Club, Viva Fortuna Beach, Dominican Republic Resorts: Viva Dominicus Beach ,Viva Dominicus Palace ,Viva Playa Dorada, Viva Samana ,Viva Tangerine. Riviera Maya Resorts, Viva Maya,Viva A
- Legal Name:
- “Promotora Mexicana del Caribe SA de CV.
- Resort sales locations
- Rivera Mayan, Playa del Carmen, Cancun, Puerto Vallarta , Cabo, Ixtapa, Bahamas
Common Complaints:
- Poor Customer Services
- No availability
- Rude sales associates.
- One of the most common scams at the moment of purchase is that Viva Wyndham Maya´s sales person will make you any verbal promise to get you to sign their contract
- Most of their sales are done under high pressure sales tactics, a high number of members at Viva Wyndham feel like they have being lied and scam and most timeshare contracts are being misrepresented.
- Salespeople claim that the points have more value than they actually do for exchange purposes.This is very untrue, it all depend what points you buy and unfortunate they will always sell you the small point package so at the time you realize you need more points.
- Many clients have complained that when they go to cancel within the 5 day period, they tell them that their deposit is non-refundable.
Wyndham Reservations phone number:
Calling from the U.S. or Canada (toll-free) 1-800-996-3426
1-800-WYNDHAM
Calling from outside the U.S. or Canada, dial * 1-506-638-4899
Calling from Europe 00 877 999 3223
Wyndham Hotels & Resorts Customer Care:
Calling from the U.S. or Canada (toll-free) 1-800-466-1589
Wyndham Rewards® featuring ByRequest® Representative:
Calling from the U.S. or Canada (toll-free) 1-800-996-3426
1-800-WYNDHAM
Calling from outside the U.S. or Canada, dial * 1-506-638-4899
Wyndham Vacation Resorts® - Owner Reservations & Customer Service:
Exisitng Owners - Please Call (toll-free) 1-800-251-873
Estuvimos en Viva Wyndham Maya y la verdad fue decepcionante. El check-in tardó más de una hora y la comida era repetitiva y sin sabor. Lo peor fue que intentaron vendernos un tiempo compartido con información confusa y muchas promesas que suenan demasiado buenas para ser verdad. No volveríamos.
We went to Viva Wyndham Maya and expected better based on reviews. Our room wasn’t ready until 5pm and it had a strange mildew smell. Housekeeping was hit-or-miss and food options were repetitive.
No fue lo que prometieron. En Viva Wyndham Azteca nos prometieron vista al mar y nos dieron una habitación con vista al estacionamiento. Mucho ruido y poca atención del personal.
En Viva Wyndham V Samaná el servicio fue muy irregular. Tuvimos que pedir toallas varias veces y las habitaciones olían a humedad. No me gustó el trato del personal en recepción.
Stayed at Viva Wyndham Dominicus and honestly, it was a letdown. The check-in was painfully slow, the staff didn’t seem organized, and our room had a leaky AC unit. Not what I expected at all.
Viva Wyndham no vale lo que cuesta. Las instalaciones se ven bien en fotos pero en persona están deterioradas. No hubo toallas limpias por horas. Muy desorganizado todo.
I stayed at Viva Wyndham Maya in Playa del Carmen and it honestly didn’t meet basic expectations. Food was cold more often than not, and service staff seemed overwhelmed. Definitely wouldn’t go back.
We stayed at Viva Wyndham Fortuna Beach, and honestly, I regret picking it. The rooms felt really outdated, the pool was cold, and the staff didn’t seem interested in helping with anything. It just didn’t feel like a vacation.
Mi familia y yo fuimos a Viva Wyndham Dominicus, pero no lo recomendamos. Mal servicio, comida repetitiva y encima nos intentaron vender una membresía sin explicarnos nada claro.
I stayed at Viva Wyndham Tangerine and it just wasn’t what I expected. The food was repetitive, and the beach area was crowded and not that clean. I felt pressured every day about joining something I didn’t even understand fully.