VIVA WYNDHAM MAYA Timeshare COMPLAINTS
Viva Vacation Club, Viva Fortuna Beach, Dominican Republic Resorts: Viva Dominicus Beach ,Viva Dominicus Palace ,Viva Playa Dorada, Viva Samana ,Viva Tangerine. Riviera Maya Resorts, Viva Maya,Viva A
- Legal Name:
- “Promotora Mexicana del Caribe SA de CV.
- Resort sales locations
- Rivera Mayan, Playa del Carmen, Cancun, Puerto Vallarta , Cabo, Ixtapa, Bahamas
Common Complaints:
- Poor Customer Services
- No availability
- Rude sales associates.
- One of the most common scams at the moment of purchase is that Viva Wyndham Maya´s sales person will make you any verbal promise to get you to sign their contract
- Most of their sales are done under high pressure sales tactics, a high number of members at Viva Wyndham feel like they have being lied and scam and most timeshare contracts are being misrepresented.
- Salespeople claim that the points have more value than they actually do for exchange purposes.This is very untrue, it all depend what points you buy and unfortunate they will always sell you the small point package so at the time you realize you need more points.
- Many clients have complained that when they go to cancel within the 5 day period, they tell them that their deposit is non-refundable.
Wyndham Reservations phone number:
Calling from the U.S. or Canada (toll-free) 1-800-996-3426
1-800-WYNDHAM
Calling from outside the U.S. or Canada, dial * 1-506-638-4899
Calling from Europe 00 877 999 3223
Wyndham Hotels & Resorts Customer Care:
Calling from the U.S. or Canada (toll-free) 1-800-466-1589
Wyndham Rewards® featuring ByRequest® Representative:
Calling from the U.S. or Canada (toll-free) 1-800-996-3426
1-800-WYNDHAM
Calling from outside the U.S. or Canada, dial * 1-506-638-4899
Wyndham Vacation Resorts® - Owner Reservations & Customer Service:
Exisitng Owners - Please Call (toll-free) 1-800-251-873
Me hospedé en Viva Wyndham Azteca y la experiencia no fue nada agradable. La habitación tenía un aire acondicionado que apenas enfriaba y además se notaba la falta de mantenimiento: paredes manchadas, muebles viejos y un olor extraño en el baño. No es lo que uno espera de un hotel que se anuncia como cuatro estrellas.
En cuanto a la comida, era muy básica y con poca variedad. Después de tres días, parecía que todo sabía igual. El personal hacía lo justo, pero nunca se veía entusiasmo por ayudar. Al final, me fui con la sensación de que no valió lo que pagué.
I stayed at Viva Wyndham V Samaná with my wife and honestly, it was a letdown. The resort looks fine from the outside, but once you settle in, the cracks show. The food was the same every day, mostly buffet-style, and after the second night it all felt repetitive. Nothing stood out as fresh or flavorful. Drinks from the bar were another disappointment—half the time they tasted watered down, as if they were stretching bottles too far.
The staff seemed overwhelmed and not particularly friendly unless they were trying to sell you an excursion. The beach itself was nice, but the experience didn’t match the price we paid. I don’t think I’d come back here again.
En Viva Wyndham Azteca, la habitación estaba descuidada y el aire acondicionado apenas funcionaba. No parecía un hotel de cuatro estrellas.
Stayed at Viva Wyndham V Samaná and left disappointed. The food was repetitive, and most of it tasted bland. The drinks were watered down too.
Viva Wyndham Fortuna Bay looked good online, but in reality, the rooms were outdated, the bed was lumpy, and the bathroom had a constant leak. Maintenance came by once and never returned.
En Viva Wyndham Dominicus, la habitación estaba llena de humedad y olía muy mal. El aire acondicionado hacía ruido toda la noche y apenas enfriaba. Una experiencia incómoda.
En Viva Wyndham Dominicus nos prometieron actividades y buena atención, pero nada que ver. El personal parecía molesto cada vez que pedíamos algo y la comida era reciclada. Mala experiencia.
We stayed at Viva Wyndham Tangerine. Honestly, it didn’t meet expectations. The food choices were repetitive, the drinks were watered down, and our air conditioner barely worked. When we asked for help, they just said they were “fully booked.”
El hotel Viva Wyndham Maya fue decepcionante. La habitación tenía olor a humedad, el personal parecía desinteresado y la comida era muy básica. Además, nos ofrecieron asistir a una plática de tiempos compartidos sin mencionar que era una venta forzada.
Viva Wyndham Dominicus had great scenery, but that’s where the good part ended. The food was bland and cold most of the time. Housekeeping skipped our room twice. And the people selling the timeshare wouldn’t leave us alone no matter how many times we said we weren’t interested.