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VIVA WYNDHAM MAYA Timeshare COMPLAINTS

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VIVA WYNDHAM MAYA Timeshare COMPLAINTS
  Legal Name:
“Promotora Mexicana del Caribe SA de CV.
  Resort sales locations
Rivera Mayan, Playa del Carmen, Cancun, Puerto Vallarta , Cabo, Ixtapa, Bahamas

Common Complaints:

  • Poor Customer Services
  • No availability
  • Rude sales associates.
  • One of the most common scams at the moment of purchase is that Viva Wyndham Maya´s sales person will make you any verbal promise to get you to sign their contract
  • Most of their sales are done under high pressure sales tactics, a high number of members at Viva Wyndham feel like they have being lied and scam and most timeshare contracts are being misrepresented.
  • Salespeople claim that the points have more value than they actually do for exchange purposes.This is very untrue, it all depend what points you buy and unfortunate they will always sell you the small point package so at the time you realize you need more points.
  • Many clients have complained that when they go to cancel within the 5 day period, they tell them that their deposit is non-refundable.

Wyndham Reservations phone number:
Calling from the U.S. or Canada (toll-free)    1-800-996-3426
     1-800-WYNDHAM   
Calling from outside the U.S. or Canada, dial *    1-506-638-4899   
 Calling from Europe    00 877 999 3223   
 
Wyndham Hotels & Resorts Customer Care:   
Calling from the U.S. or Canada (toll-free)    1-800-466-1589   
 
Wyndham Rewards® featuring ByRequest® Representative:   
Calling from the U.S. or Canada (toll-free)    1-800-996-3426   
     1-800-WYNDHAM   
 Calling from outside the U.S. or Canada, dial *    1-506-638-4899
   
Wyndham Vacation Resorts® - Owner Reservations & Customer Service:   
Exisitng Owners - Please Call (toll-free)    1-800-251-873   


To receive more information about Viva Whyndham timeshare complaints and how to cancel it send a WhatsApp to +52 333 239 6589, fill in the form in the contact section or call us at +1 714 277 3662.

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Read what other timeshare scam victims say:
128 Complaints
  • Sofía LandetaJuly 8, 2025, 3:49 pm

    Estuvimos en Viva Wyndham Maya. El lugar tiene potencial, pero hay muchos detalles mal manejados. La comida muy repetitiva, y varias instalaciones no estaban funcionando bien. La atención fue muy desigual.

  • Debbie Callahan July 7, 2025, 3:18 pm

    Stayed at Viva Wyndham V Samaná. The location was nice, but service was seriously lacking. We waited over 40 minutes just to check in. The front desk seemed disorganized and uninterested in helping. Wouldn’t return.

  • José Manuel RíosJuly 7, 2025, 3:17 pm

    Viva Wyndham en Bayahibe se veía bien en las fotos, pero la realidad fue distinta. El cuarto tenía humedad, y el personal no solucionaba nada. Tuvimos que pedir toallas tres veces. Muy poco profesional.

  • Rachel DonnellyJuly 4, 2025, 10:58 am

    We went to Viva Wyndham Tangerine and were disappointed. The staff tried, but everything felt disorganized. Our room wasn’t ready until nearly 5 PM and it smelled like mildew. It felt like they were overwhelmed and short-staffed.

  • Iván TapiaJuly 4, 2025, 10:58 am

    El hotel Viva Wyndham Dominicus tenía buen ambiente, pero todo lo demás dejó mucho que desear. Largos tiempos de espera en el restaurante, bebidas diluidas y habitaciones con problemas de humedad. No lo recomiendo.

  • Ashley BrennerJune 27, 2025, 12:13 pm

    Viva Wyndham V Heavens looked like a fun getaway, but the experience was lacking. The room wasn’t ready until late in the afternoon, and we had to follow up twice just to get towels. A lot of areas seemed understaffed. Not the smooth trip we hoped for.

  • Carlos BermúdezJune 27, 2025, 12:13 pm

    Nos hospedamos en Viva Wyndham Maya y desde el principio hubo problemas. El aire no funcionaba bien y la habitación no estaba del todo limpia. La comida fue lo más rescatable, pero no regresaría.

  • Jimena SolísJune 16, 2025, 10:56 am

    Nos hospedamos en Viva Wyndham Maya. El lugar se veía bien en fotos, pero ya en persona fue otra historia. La habitación era muy sencilla, y nos costó trabajo que limpiaran a tiempo. No fue terrible, pero no regresaría.

  • Matthew OrtizJune 16, 2025, 10:56 am

    I stayed at Viva Wyndham Tangerine in the Dominican Republic and honestly wouldn’t go back. There was loud music well into the night, and the walls were thin. The food was just okay, not great, and we had issues getting hot water. It didn’t feel worth the cost.

  • Luis Zamora June 13, 2025, 4:39 pm

    Nos quedamos en Viva Wyndham Azteca. El check-in fue tardado, y la habitación tenía humedad en las paredes. El personal fue amable, pero parecía que no daban abasto. El restaurante principal siempre estaba lleno y repetían mucho los mismos platillos.

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