VIDANTA Timeshare COMPLAINTS
Vida Vacation, Sea Garden Hotels, Mayan Palace Beach & Golf Resorts, The Grand Mayan, The Bliss resorts, The Grand Bliss Resorts, Mayan Island Real State, The Estates, Grand Luxxe
Legal Name:
Promociones vacacionales S.A de C.V.
RGL Arrendadora de inmuebles S.A. de C.V.
Comercializadora y Servicio de Turismo S.A. de C.V.
Desarrollo Marina Vallarta S.A de C.V.
Memberships:
Imperial Gardens
Celebrate park
Vida Vacations
Kingdom of the sun
Destinos Unlimited
Imperial Gardens
The Cascada Resort
Mayan Palace Vacation Club
The Bliss
Grand Entertainment Collection
Common Complaints:
Vidanta Timeshare for sale:The salesperson will claim that they can resell the client's previously owned timeshare for a large sum of money and the purchase of the Vidanta timeshare will be covered by this resale.
Salesperson offers an equity exchange or trade-in program.
Vidanta Timeshare Rentals: The salesperson says that they will rent out their Vidanta weeks for a large profit and issue a check to the client within a few months so that they can pay off the timeshare with the rental income.
Many clients have complained that when they go to cancel within the 5 day period, they tell them that their deposit is non-refundable, and they are then persuaded into a downgraded membership.
If you are angry about your timeshare with vidanta and are looking how to make complaints we invite you post on our comments section
Acapulco
Phone: +52 (744) 469.60.03
Fax: +52 (744) 469.60.50
Los Cabos
Phone: +52 (624) 163 - 4003
Fax: +52 (624) 163 – 4050
Nuevo Vallarta
Phone: +52 (322) 226- 4003
Fax: +52 (322) 226 – 4066
Riviera Maya
Phone: +52 (984) 206.40.03
Fax: +52 (984) 206.40.50
I was surprised by how much effort it took to figure out the details of my Viva Wyndham membership after buying it. I kept finding little conditions that weren't really part of the conversation when I was deciding whether to sign.
At this point, I'm much more careful about vacation memberships. I would rather spend a few extra hours reading the contract beforehand than spend months trying to understand what I actually agreed to.
My biggest mistake with Vidanta was making the decision while I was caught up in the vacation atmosphere. Everything about the presentation encouraged us to think about future trips, but we weren't really thinking about the contract from a long-term perspective.
Looking back, I should have taken the information home and gone through every cost and condition without any pressure. That's the part of the experience I would handle completely differently today.
Vidanta was one of those purchases that felt very different afterward. During the presentation, it was easy to imagine ourselves taking regular vacations and getting plenty of use from the membership. Years later, I'm looking at it much more critically.
The lesson for me is simple: don't make a long-term commitment because you're excited about one particular vacation destination. Take the paperwork home, calculate what you're committing to, and decide when nobody is standing there waiting for an answer.
Vidanta was one of those purchases that felt very different afterward. During the presentation, it was easy to imagine ourselves taking regular vacations and getting plenty of use from the membership. Years later, I'm looking at it much more critically.
The lesson for me is simple: don't make a long-term commitment because you're excited about one particular vacation destination. Take the paperwork home, calculate what you're committing to, and decide when nobody is standing there waiting for an answer.
The hardest part of dealing with Vidanta has been separating the excitement of the resort from the actual financial commitment of the membership. The presentation was impressive, but a vacation club is a long-term obligation, not a one-week holiday.
Once I started looking at the ongoing expenses and the conditions attached to the membership, I became much more cautious. My advice to anyone considering it would be to take the paperwork home, think about it without a salesperson sitting across the table, and calculate the total cost over several years.
Yo entré a Vidanta pensando principalmente en tener más opciones para viajar, pero con el tiempo empecé a cuestionar si la membresía realmente justificaba todo lo que estaba pagando. Una cosa es disfrutar una estancia y otra comprometerse con un programa durante muchos años.
También creo que es importante no tomar una decisión apresurada después de una presentación. Hay demasiados detalles relacionados con costos, beneficios y condiciones que merecen ser revisados tranquilamente. En retrospectiva, me hubiera gustado hacer eso antes de firmar.
Vidanta is so large that I don't think we appreciated what that meant until we were actually there. We had several places we wanted to visit during the same day, and the amount of time spent moving between them made our schedule much tighter than expected.
Once we stopped trying to squeeze so much into each day, things became easier. The property has plenty going for it, but I'd definitely recommend leaving more breathing room in your plans than you normally would.
Mi mayor queja sobre Vidanta fue algo que no consideré antes del viaje: hay tantas opciones que es muy fácil intentar abarcar demasiado. Queríamos conocer diferentes restaurantes, actividades y áreas del complejo, pero terminamos agotados algunos días.
Aprendimos rápidamente que era mejor escoger pocas cosas y disfrutarlas tranquilamente. El lugar es enorme y eso cambia bastante la manera en que conviene organizar una estancia.
Vidanta is enormous, and that can be impressive until you're trying to get somewhere on a schedule. We ended up allowing much more time between activities than we normally would because moving around the property wasn't as quick as we expected.
It didn't ruin our vacation, but it definitely changed how we planned our days. The resort's size is part of what makes it distinctive, though I'd recommend anyone staying there account for the distances rather than assuming everything is conveniently close.
En Vidanta me tomó unos días entender cuánto influye el tamaño del complejo en la experiencia. Para ir de una zona a otra hay que considerar tiempo adicional, especialmente si tienes varias actividades programadas.
Después aprendimos a dejar espacios más amplios entre planes y todo funcionó mejor. No es necesariamente algo negativo, pero sí una característica que me habría gustado conocer antes de llegar.