VIDANTA Timeshare COMPLAINTS
Vida Vacation, Sea Garden Hotels, Mayan Palace Beach & Golf Resorts, The Grand Mayan, The Bliss resorts, The Grand Bliss Resorts, Mayan Island Real State, The Estates, Grand Luxxe
Legal Name:
Promociones vacacionales S.A de C.V.
RGL Arrendadora de inmuebles S.A. de C.V.
Comercializadora y Servicio de Turismo S.A. de C.V.
Desarrollo Marina Vallarta S.A de C.V.
Memberships:
Imperial Gardens
Celebrate park
Vida Vacations
Kingdom of the sun
Destinos Unlimited
Imperial Gardens
The Cascada Resort
Mayan Palace Vacation Club
The Bliss
Grand Entertainment Collection
Common Complaints:
Vidanta Timeshare for sale:The salesperson will claim that they can resell the client's previously owned timeshare for a large sum of money and the purchase of the Vidanta timeshare will be covered by this resale.
Salesperson offers an equity exchange or trade-in program.
Vidanta Timeshare Rentals: The salesperson says that they will rent out their Vidanta weeks for a large profit and issue a check to the client within a few months so that they can pay off the timeshare with the rental income.
Many clients have complained that when they go to cancel within the 5 day period, they tell them that their deposit is non-refundable, and they are then persuaded into a downgraded membership.
If you are angry about your timeshare with vidanta and are looking how to make complaints we invite you post on our comments section
Acapulco
Phone: +52 (744) 469.60.03
Fax: +52 (744) 469.60.50
Los Cabos
Phone: +52 (624) 163 - 4003
Fax: +52 (624) 163 – 4050
Nuevo Vallarta
Phone: +52 (322) 226- 4003
Fax: +52 (322) 226 – 4066
Riviera Maya
Phone: +52 (984) 206.40.03
Fax: +52 (984) 206.40.50
A salesperson at The Bliss sold us a beautiful timeshare in the Riviera Maya and said we could make money out of it by selling the weeks back. Turns out that is not in the contract and they cannot help us do that kind of transcation. They really got us into something we can´t even afford and all with false promises
Vidanta group tricked us into buying a timeshare that had an initial price. When we realized we were charged 2500 usd more than what we agreed, my husband was furious. The sales manager at Vidanta was not willing to work with us to resolve the discrepancies. This is a huge rip off. Do not believe in their presentation with free tickets.
We paid for an upgrade 3 times. Then we realize we were actually paying for one week a year only. I received phone calls all the time about renting or selling, which I always said no because they ask for money upfront. Now I have a company from Arizona call exit asking if I want to be represented to suit Vidanta. Except that he ask for $5,00.00 for retaining fee for a Mexican Attorney. I also have received a call from someone representing himself rom Mexican Tourism office offering his services too. I do not know if it is even worth it trying. I understand that I fell for a Scam and chances of getting my money back are slim to none. Has anyone had a similar experience??
Vidanta was the worst company I have ever dealt with. They tricked us into signing the contract for a Puerto Vallarta Timeshare, and told us many lies just to make money out of us. We ended up owning 37,000 before we knew what hit us. We really can´t hold out the monthly fees anymore and I don´t know how to get rid of this ownership.
We have a lifetime membership with Vidanta, but we found it difficult to use it so we decided to sell it with them since they said they could help us at the beginning of the meetings. Now they say that’s a lie and the resale has to be particular??? They wont even let us cancel!!!
Enganados y estafados nos sentimos nosotros con esta compañía VIDANTA, las promesas verbales hechas por los vendedores de tiempo compartido el dia del contrato (27 de Abril 2021) no estan escritas en el contrato de tiempo compartido que se iba a hacer upgade en el segundo viaje planeado a Nuevo Vallarta.ban
PESIMO SERVICIO
Recommendation: graben todos los acuerdos o tomen foto de todos los papeles que les escriban están en su derecho, porque de pronto los intimidan y les dicen que no hablen cuando van a entrar a firmar con otra persona en una de las oficinas op cubillos que los llevan.
Pero la mejor recomendación es NO COMPREN
Waste of time and money,during the presentation I said no several times, but the representative was so rude. I signed because I wanted to get out,I was so tired. I though I could cancel when i want it but was a Lie.I´m stillfighting to get the cancellation.
I have the same experience, Iam glad you are warning people.
I have been complaining to cancel my Vidanta timeshare, does somebody know what happens if I stop paying my timeshare in Mexico?
I paid $17,000 up front to be a ‘member’, but when I tried to make a reservation I noticed that member’s fee was higher than non-members fee. How’s that possible? It was supposed that one of the benefits to be a member was to have lower fees, better access and treatment than others, but it isn´t the case. All this resort wants is to know clients who gain more money so that they can steal from them. I made a complain to the resort for this reason, and what they told me was that if a wanted a better treatment I had to pay $4000 more so that I could upgrade my membership and get more benefits. Why do I have to pay more money to get a better treatment and to book a room when non-members don’t need to pay more than the booking fee for their room? DO NOT PAY A TIMESHARE MEMBERSHIP, it is a total SCAM.