PUEBLO BONITO Timeshare COMPLAINTS

My husband i bought a time share at Pueblo Bonito Sunset Beach n May 2012. WE are so ashamed that we fell for this deceitful sales practice. Cyndi Johnson sales representative professional liar completely took us for fools so embarrassed. She told us the usual, we bought what we thought was a 1 bedroom for a high week for 18,000 less the cost of our time share that they were going to buy from us leaving us owing 5,000 something and payments for the next 3 years. Supposedly 4 bonus weeks and no maintenance fee unless we use the week. We however signed papaerwork for entirely something else. When we questined her on this she told us this was an old contract and that we had addendums stating the benefits she sold to us. When we got home I started looking over the papaerwork again and tried calling to see if we could use the bonus weeks like she said and basicaly got laughed at. Treid communicating with Cyndi Johnson and she told us we were confused she would have the addendums sent to us. Never to be heard from again. The whole presentation was a scam. We ended up with a syudio, 50 points bi annually weeks 1-50. When we asked why we ever give up what we had week 52, 2 bedrooms, annually she never responded. Of course they had no plans to sell our timeshare again another lie. If anyone has any advice please feel free to respond. We will not go down without a fight. Trying to get our money back and want out of this contract. Looking into PROFECO and will continue to haunt them Watch out for CYNDI JOHNSON, professinal liar and no conscience.

we have pueblo bonito blanco in cabo that would like to sell, can never use it, they say we need to give a year in advance reservation. please let me know if there is a way to sell, or just get rid of this time share?

We signed a contract with Pueblo Benito Sunset Beach, Scott Zimmer was our sales person. The same day we signed, we decided we did not want to purchase the 300 points, Salesman Scott Zimmer said no problem, he would redo the contract for 200 points and give us the 200 points for our deposit amount. We athought that would be fine. Of course they would have to redo the contract and mail it to us. When we received the contract our the names were wrong and it was for the original 300 points and the original amount. We called, and emailed trying to get the contract corrected but no one returned our calls or emails. We asked for our deposit back, they sent us a new contract for 200 points with a purchase price more than double of what Scott Zimmer quoted us. We have been told by the Sales Manage Kurt Murat, that Scott would have never told us he could sell 200 points for the deposit amount of $9793 and we signed a contract for 300 points and we are obligated for the 300 points. They will not cancel the contract or return our deposit.
Over the last two months we sent several emails quoting the deposit amount as the total cost for the 200 points and no one ever stated it was not agreeable.
I am disputing this but I probably have no recourse. Just beware. Don't believe a word they say. I should have know better but after 5 hours I was worn down and thought Scott Zimmer would redo the contract.

I would to get out of my timeshare as i was scammed into something its not.I paid for my timeshare in full 8 Ys ago.

Pueblo Bonito Sunset, VERY VERY TRUE as far as when signing on with them, they claim they will resell your current timeshare, and then it does not happen. They in fact refer your case to a broker, who does nothing for you. It happened to us, where we ended up walking away from Pueblo Bonito Sunset, since they did not come through, and the head guy, Mark from Canada- can I say, don't believe anything these people say, HE did not follow through, as promised. So we lost $3,000.USD to avoid having two timeshares, when in fact, we have been happy for 9 years already owing at Dreams, previously Casa Dorada. So buyer beware, Look into all the facts before signing the dotted line. Good Luck!

Hi I purchased the first two weeks in January in perpetuity at Montecristo estates by Pueblo Bonito in Los cabos about 5 years ago. The reason we purchased was because of the golf course they promised to build and a Ritz Carleton Hotel. None of these promises ever transpired. Is there anything we can do

• KayApril 12, 2012, 10:10 am

  When we bought at Sunset Beach we were told there would be three golf courses built on site. Since 2003 we have seen them build more units on the hill above the lobby, they have built Pacifica and then they built Monte Cristo. Still NO GOLF COURSES. I ask them every year and still get the run around.

Purchase Pueblo Bonito Sunset Beach time share 20 Months ago. Never used. we were mislead in so many ways, I cannot even begin. Would love to get out of contract, becuase que realized that we were scammed.

hola , contrate un tiempo compartido en pueblo bonito esmeralda bay mazatlan, estoy dentro de los primeros 5 dias para poder cancelar , yo estoy ya en mi casa, que no es en mazatlan, como puedo hacer para cancelar, estoy leyendo el contrato y hay miuchas irregularidades, y no aparece lo que se pacto durante la presentacion.

Deseo cancelar mi tiempo compartido que recien he contratado, todavía estoy dentro de los 5 días hábiles para cancelar el contrato, con el reembolso del enganche de acuerdo al contrato. Pero al hablar con el servicio a socios, mencionan que para realizar la cancelación hay que hablar con el vendedor, que bajo cualquier pretexto no nos lo han comunicado. . El tiempo compartido es con Pueblo bonito sunset Beach en los cabos. Cual es su recomendación?