UNLIMITED VACATION CLUB Timeshare COMPLAINTS
Unlimited Vacation Club, Zoetry Wellness & Spa Resorts, Secrets Resorts & Spas, Breathless Resorts & Spas, Dreams Resorts & Spas, Hyatt Hotels & Resorts, Alua Hotels & Spas, Sunscape Resorts & Spa, Club Serena
Legal Name: Club de Descuentos Vacacionales MX, S. de R.L. de C.V.
Corporate Address: Diagonal Aviacion 3 (Int 317), Fraccionamiento Playacar Fase 2, Solidaridad, Quintana Roo, Mexico
Locations
Riviera Maya, Los Cabos, Nuevo Vallarta, Puerto Vallarta, Ixtapa, Acapulco, Huatulco, Cancún, Punta Cana, Playa del Carmen, Montego Bay, Curaçao, Costa Rica
Customer Service handled by: GBS International, Inc.
Website: www.unlimitedvacationclub.com
Associated Resorts & Locations
Unlimited Vacation Club provides access to a wide portfolio of luxury all-inclusive resorts across Mexico, the Caribbean, and beyond. The club includes properties under several well-known brands:
Inclusive Collection (World of Hyatt):
- Hyatt Zilara (adults-only): Cancun, Punta Cana
- Hyatt Ziva (family-friendly): Cancun, Punta Cana, Puerto Vallarta, Los Cabos
- Hyatt Vivid: Playa del Carmen, Grand Island Riviera Maya
AMResorts Brands:
- Zoëtry Wellness & Spa Resorts (ultra-luxury, wellness-focused)
- Secrets Resorts & Spas (adults-only luxury)
- Breathless Resorts & Spas (adults-only, vibrant nightlife)
- Dreams Resorts & Spas (family-friendly luxury)
- Sunscape Resorts & Spa (family-friendly, casual)
- Alua Hotels & Spas
Primary Locations:
- Mexico: Riviera Maya, Los Cabos, Nuevo Vallarta, Puerto Vallarta, Ixtapa, Acapulco, Huatulco, Cancún, Playa del Carmen
- Caribbean: Punta Cana (Dominican Republic), Montego Bay (Jamaica), Curaçao
- Other: Costa Rica
AAA Recognition: In 2023, 38 resorts in the UVC portfolio held AAA Diamond designations, with five resorts earning the prestigious AAA Five Diamond rating.
Unlimited Vacation Club (UVC) is a vacation membership program that operates similarly to a traditional timeshare, though it does not involve actual real estate ownership. Instead, members make a down payment and monthly payments to receive discounted rates at a portfolio of luxury resorts. The club is marketed as offering free or deeply discounted weeklong stays at high-end properties with opulent suites, pristine beaches, swim-up bars, and private concierges.
Important: UVC is not affiliated with the Unlimited Vacation Club brand operated by GBS International, Inc. in the United States. The Mexico-based club discussed here is operated by AMResorts® and is closely tied to Hyatt's Inclusive Collection.
To receive more information about Unlimited Vacation Club and how to cancel it, send a WhatsApp to +52 333 239 6589 fill in the form on the contact section or call us at +1 714 277 3662
Read our article: How to cancel and Unlimited Vacation Club timeshare?
Unlimited Vacation Club is anything but unlimited. We were stuck with blackout dates and “preferred” resorts that were never available. The so-called discounts didn’t save us any money compared to booking online.
La membresía de UVC fue un error costoso. Nos prometieron viajes fáciles y accesibles, pero al momento de reservar todo eran restricciones. Al final, gastamos más que con agencias normales.
Unlimited Vacation Club is full of broken promises — booking was always “unavailable,” yet they kept charging fees and offering poor alternatives.
La membresía de Unlimited Vacation Club resultó un engaño: promesas de lujo que en la práctica solo fueron restricciones y gastos ocultos.
Unlimited Vacation Club is basically a trap. They lure you in with promises of great discounts and luxury perks, but once you sign, you realize how restrictive it actually is. Trying to book a vacation through them felt like pulling teeth. There was never availability at the resorts we wanted, and they constantly tried to push us into less desirable properties.
I regret signing up because now it feels impossible to get out of the contract. Their customer service is unhelpful, and they stop being friendly once you start asking about cancellations. Avoid this club if you value your money and peace of mind.
Unlimited Vacation Club es una trampa disfrazada de beneficio. Durante la presentación todo suena perfecto: descuentos, beneficios exclusivos y resorts de lujo. Pero cuando intentas usar la membresía, todo cambia. Nunca hay disponibilidad en los lugares que realmente quieres, y siempre tratan de enviarte a opciones que no pediste.
Lo peor es cuando intentas cancelar. El trato cambia por completo y ya no hay ninguna disposición para ayudarte. Uno termina atrapado en un contrato del que es difícil salir. No lo recomiendo en absoluto.
Unlimited Vacation Club se dedica únicamente a vender, vender y vender. Nos prometieron beneficios si íbamos a su presentación, pero terminó siendo una sesión interminable de presión. Pintan la membresía como una ganga, pero si haces las cuentas, no conviene en absoluto.
Incluso fuera de la presentación, siempre había alguien tratando de vendernos algo más. En lugar de relajarnos, pasamos el viaje evitando vendedores. Fue agotador y nada parecido a lo que esperábamos de unas vacaciones.
Unlimited Vacation Club is nothing but a never-ending sales machine. We were told we’d get perks for attending their presentation, but it turned into hours of high-pressure tactics. They make the membership sound like a deal, but when you calculate the costs, it doesn’t make sense at all.
Even outside of the presentation, there’s a sense of being targeted. Staff members kept trying to upsell us on extras. We just wanted to enjoy our trip without constantly being sold something. It’s frustrating and not at all what we were looking for in a vacation.
Unlimited Vacation Club se dedica únicamente a vender, vender y vender. Nos prometieron beneficios si íbamos a su presentación, pero terminó siendo una sesión interminable de presión. Pintan la membresía como una ganga, pero si haces las cuentas, no conviene en absoluto.
Incluso fuera de la presentación, siempre había alguien tratando de vendernos algo más. En lugar de relajarnos, pasamos el viaje evitando vendedores. Fue agotador y nada parecido a lo que esperábamos de unas vacaciones.
Unlimited Vacation Club is nothing but a never-ending sales machine. We were told we’d get perks for attending their presentation, but it turned into hours of high-pressure tactics. They make the membership sound like a deal, but when you calculate the costs, it doesn’t make sense at all.
Even outside of the presentation, there’s a sense of being targeted. Staff members kept trying to upsell us on extras. We just wanted to enjoy our trip without constantly being sold something. It’s frustrating and not at all what we were looking for in a vacation.