UNLIMITED VACATION CLUB Timeshare COMPLAINTS
Unlimited Vacation Club, Zoetry Wellness & Spa Resorts, Secrets Resorts & Spas, Breathless Resorts & Spas, Dreams Resorts & Spas, Hyatt Hotels & Resorts, Alua Hotels & Spas, Sunscape Resorts & Spa, Club Serena
Legal Name: Club de Descuentos Vacacionales MX, S. de R.L. de C.V.
Corporate Address: Diagonal Aviacion 3 (Int 317), Fraccionamiento Playacar Fase 2, Solidaridad, Quintana Roo, Mexico
Locations
Riviera Maya, Los Cabos, Nuevo Vallarta, Puerto Vallarta, Ixtapa, Acapulco, Huatulco, Cancún, Punta Cana, Playa del Carmen, Montego Bay, Curaçao, Costa Rica
Customer Service handled by: GBS International, Inc.
Website: www.unlimitedvacationclub.com
Associated Resorts & Locations
Unlimited Vacation Club provides access to a wide portfolio of luxury all-inclusive resorts across Mexico, the Caribbean, and beyond. The club includes properties under several well-known brands:
Inclusive Collection (World of Hyatt):
- Hyatt Zilara (adults-only): Cancun, Punta Cana
- Hyatt Ziva (family-friendly): Cancun, Punta Cana, Puerto Vallarta, Los Cabos
- Hyatt Vivid: Playa del Carmen, Grand Island Riviera Maya
AMResorts Brands:
- Zoëtry Wellness & Spa Resorts (ultra-luxury, wellness-focused)
- Secrets Resorts & Spas (adults-only luxury)
- Breathless Resorts & Spas (adults-only, vibrant nightlife)
- Dreams Resorts & Spas (family-friendly luxury)
- Sunscape Resorts & Spa (family-friendly, casual)
- Alua Hotels & Spas
Primary Locations:
- Mexico: Riviera Maya, Los Cabos, Nuevo Vallarta, Puerto Vallarta, Ixtapa, Acapulco, Huatulco, Cancún, Playa del Carmen
- Caribbean: Punta Cana (Dominican Republic), Montego Bay (Jamaica), Curaçao
- Other: Costa Rica
AAA Recognition: In 2023, 38 resorts in the UVC portfolio held AAA Diamond designations, with five resorts earning the prestigious AAA Five Diamond rating.
Unlimited Vacation Club (UVC) is a vacation membership program that operates similarly to a traditional timeshare, though it does not involve actual real estate ownership. Instead, members make a down payment and monthly payments to receive discounted rates at a portfolio of luxury resorts. The club is marketed as offering free or deeply discounted weeklong stays at high-end properties with opulent suites, pristine beaches, swim-up bars, and private concierges.
Important: UVC is not affiliated with the Unlimited Vacation Club brand operated by GBS International, Inc. in the United States. The Mexico-based club discussed here is operated by AMResorts® and is closely tied to Hyatt's Inclusive Collection.
To receive more information about Unlimited Vacation Club and how to cancel it, send a WhatsApp to +52 333 239 6589 fill in the form on the contact section or call us at +1 714 277 3662
Read our article: How to cancel and Unlimited Vacation Club timeshare?
Unlimited Vacation Club fue un error costoso. Nos prometieron descuentos y viajes exclusivos, pero todo está lleno de restricciones. Cuando pedimos una cancelación, nos dijeron que no era posible. Nos sentimos atrapados.
UVC was supposed to make vacations easier, but it’s just stress and restrictions. Every time we tried to use our membership, the available resorts were far from what was promised. It’s all fine print and hidden fees—wish we’d never signed up.
Unlimited Vacation Club parece una estafa. Compramos la membresía pensando que podríamos viajar sin complicaciones, pero cada vez que queremos reservar, nos dicen que “no hay disponibilidad”. Curiosamente, en internet sí aparece todo libre.
Unlimited Vacation Club promised flexibility, but the fine print ruined it. Every attempt to book was blocked with blackout dates, and when something was available, it was way more expensive than advertised. It honestly felt like a scam disguised as a “club.”
Con UVC la frustración es constante. Intentamos reservar en Cancún y siempre había restricciones, incluso en temporada baja. Al final terminamos pagando más de lo que costaba en cualquier agencia en línea, lo cual hace inútil la membresía.
Unlimited Vacation Club is a trap, once you sign, they hit you with endless blackout dates and hidden fees. We realized we could’ve had more flexibility just booking through regular travel sites.
La membresía de UVC resultó inútil. Cuando intentamos usar los “beneficios exclusivos”, nos dijeron que no aplicaban para las fechas ni los destinos que queríamos. Fue una pérdida de dinero.
Unlimited Vacation Club is anything but unlimited. We were stuck with blackout dates and “preferred” resorts that were never available. The so-called discounts didn’t save us any money compared to booking online.
La membresía de UVC fue un error costoso. Nos prometieron viajes fáciles y accesibles, pero al momento de reservar todo eran restricciones. Al final, gastamos más que con agencias normales.
Unlimited Vacation Club is full of broken promises — booking was always “unavailable,” yet they kept charging fees and offering poor alternatives.