UNLIMITED VACATION CLUB Timeshare COMPLAINTS
Unlimited Vacation Club, Zoetry Wellness & Spa Resorts, Secrets Resorts & Spas, Breathless Resorts & Spas, Dreams Resorts & Spas, Hyatt Hotels & Resorts, Alua Hotels & Spas, Sunscape Resorts & Spa, Club Serena

Legal Name
Club de Descuentos Vacacionales MX, S. de R.L. de C.V.
Locations
Riviera Maya, Los Cabos, Nuevo Vallarta, Puerto Vallarta, Ixtapa, Acapulco, Huatulco, Cancún, Punta Cana.
To receive more information about Unlimited Vacation Club and how to cancel it, send a WhatsApp to +52 333 239 6589 fill in the form in the contact section or call us at +1 714 277 3662
Read our article: How to cancel and Unlimited Vacation Club timeshare?
We signed up for UVC through Secrets Resorts, thinking it would give us flexibility and good value. Instead, we’ve had nothing but issues trying to book the places we actually want. Everything decent is “not available” unless you upgrade. I wouldn’t recommend it to anyone.
Contratamos UVC con la ilusión de tener buenas vacaciones, pero fue un error. Todo lo que prometen es complicado de obtener. Cuando intentas reservar, siempre hay excusas o tarifas extra. Ya no confiamos en el servicio.
Con UVC todo parece bueno al principio, pero luego te das cuenta de que nunca puedes reservar lo que te prometieron. Intenté usar mi membresía tres veces y siempre me decían que solo había opciones en hoteles que no me interesaban. Ya no confío en lo que ofrecen.
UVC sounded great at the time, but using it has been more frustrating than helpful. Availability is always an issue and the “preferred pricing” often ends up being the same as what I find online. I tried to cancel but got nowhere. I wouldn’t recommend signing up unless you like dealing with fine print.
UVC has been nothing but trouble since we signed up. They promised easy booking, but every time we try to use it, the resorts we want are full or we have to pay more. I feel like we were misled. We reached out for help and didn’t get real support. Honestly wish we could cancel it.
Pagamos por la membresía de UVC esperando buenas vacaciones, pero siempre hay problemas para reservar. Nos dicen que hay disponibilidad, pero luego cambian las condiciones. Se siente como si te vendieran algo que no puedes usar. Pedí ayuda, pero no resolvieron nada. Fue un error haber firmado.
Nunca me sentí tan engañada. UVC me vendió “flexibilidad”, pero siempre hay una excusa para no darnos la fecha que queremos. Intenté reservar tres veces y siempre: “sólo hay disponibilidad en tal hotel con tarifa especial”.
UVC at Dreams Playa Mujeres took us for FOOLS. I feel like I bought a timeshare and got a pile of lies. You think you're getting a discount club, but really it's like being enrolled in a loyalty program that hates you. All the “member-only rooms” were mysteriously booked... every time.
Me siento estafado. UVC en Dreams Tulum fue la peor decisión de viaje. Promesas falsas, reservas imposibles, y un sistema que parece diseñado para que nunca uses lo que compraste. Ya ni contestan los correos!
Unlimited Vacation Club promised flexible, elite vacations, but all I got was empty calendars and “sorry, sold out” messages. Tried to book a trip THREE MONTHS ahead and they still said there was no availability. They blamed me for “not reading the contract thoroughly.” Excuse me???