LEGENDARY / HARD ROCK Timeshare COMPLAINTS
Legendary Vacation Club, Hard Rock, Nobu , Aventura Spa Palace
Legan name
Administradora de Hoteles de Mexico IG, S.A de C.V.
Legacy Global International S.A.
Corporación Inmobiliaria KTRC SA de CV
Location
Cancún, Riviera Maya, Vallarta, Los Cabos, Punta Cana
Complaints about Legendary Vacation Club / Hard Rock Timeshare
- There is not always a room availabe for you
- It´s not cheaper, the salesman says that it´s chepaer than other sites but that´s not true
- Verbal lies
- Lies about free weeks
To receive more information about Legendary Vacation Club / Hard Rock Timeshare or how to cancel it, send Whatsapp to +52 333 239 6589, fill the contact or call us at +1 714 277 3662
Read our article Legendary timeshares are fraud?
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We stayed at the Legendary Hard Rock Punta Cana thinking it would be a luxury experience, but we couldn’t have been more wrong. From check-in to check-out, it felt like everything was about pushing their membership. Even at breakfast, someone tried to talk us into “exclusive benefits.” Not what I paid for at all.
En el Hard Rock Cancún, el trato fue demasiado insistente. Apenas llegamos, nos ofrecieron asistir a una presentación “informativa” que terminó siendo una venta de tiempo compartido disfrazada. Perdimos casi toda la mañana con eso, y lo peor es que al negarnos, la actitud del personal cambió completamente.
Legendary Hard Rock keeps pushing memberships at every corner, which makes it impossible to relax. We signed up for a simple vacation and ended up being bombarded by sales reps who wouldn’t take no for an answer. Even trying to enjoy the pool or a meal came with interruptions from staff trying to upsell something.
En Hard Rock Riviera Maya, lo peor fue la insistencia en vender membresías “Legendary.” Apenas llegamos, nos presionaron para asistir a presentaciones, y cuando dijimos que no, siguieron insistiendo cada día. Uno espera descanso, no sentir que está en una feria de ventas.
Legendary Hard Rock promised VIP perks with their membership, but all we got were endless restrictions. The supposed “priority” reservations were always gone, and the check-in line was just as long as everyone else’s.
En Hard Rock Punta Cana, el ambiente parecía más enfocado en vender membresías que en atender huéspedes. Nos presionaron desde el primer día y la calidad de los servicios no justificaba el precio tan alto.
Legendary Hard Rock’s membership sounded great on paper, but we found out quickly that the dates we wanted were “always full.” Even when we finally got a reservation, the room they gave us was far from the main areas and noisy.
En Hard Rock Cancún, la presión de ventas fue lo peor. Apenas llegamos ya estaban empujando su club y parecía más importante para ellos que nuestra comodidad. El servicio en los restaurantes dejó bastante que desear también.
Legendary Hard Rock pushed their membership program so aggressively that it felt impossible to relax, and even when we avoided the sales pitch, the service in the restaurants was painfully slow.
El hotel se enfoca más en vender paquetes que en atender bien a los huéspedes; además, las áreas comunes estaban siempre saturadas y no había suficientes camastros en la piscina.