WESTGATE Timeshare Complaints
Westgate Lakes Resort & Water Park, Westgate Vacation Villas Resort, Westgate Town Center Resort, Westgate Palace Resort, Westgate Towers Resort, Westgate Las Vegas Resort & Casino, Westgate Flamingo Bay Resort, Westgate Smoky Mountain Resort & Water Park, River Terrace Resort and Convention Center, Wild Bear Inn , Westgate Cocoa Beach Resort, Westgate Historic Williamsburg Resort , Westgate Myrtle Beach Oceanfront Resort , Westgate Branson Lakes Resort, Westgate Branson Woods Resort , Westgate Painted Mountain Golf Resort, Westgate Park City Resort & Spa, Westgate River Ranch Resort & Rodeo, Westgate New York Grand Central, Harbour Beach Resort
Legal Name or Corporate Name:
Westgate Resorts, Ltd. and Central Florida Investments, Inc.
Sales Locations:
Westgate Resorts has multiple sales locations at their properties in Florida, Nevada, Tennessee, Virginia, South Carolina, Missouri, and Arizona, among others.
Main Complaints About Their Timeshares:
- High maintenance costs.
- Difficulties in booking desired dates.
- Problems with timeshare resales.
- Complaints about sales pressure and aggressive tactics.
Names of Their Timeshare Memberships:
WOW Loyalty Program (World of Westgate Loyalty Program)
Vacation Ownership Program
Fuimos por primera vez a un resort de Westgate y no la pasamos bien. La insistencia en vender tiempos compartidos fue agotadora, y cuando dijimos que no, el trato del personal cambió y se notaba menos amable.
La habitación tampoco fue gran cosa, con muebles viejos, olor a humedad y camas incómodas. El hotel estaba saturado, con filas largas para casi todo. No fue la experiencia de descanso que buscábamos.
We went to a Westgate resort for the first time and didn’t enjoy it. The timeshare sales pitch was relentless, and when we said no, the staff became noticeably less friendly. It really left a bad taste.
The room was also underwhelming—old furniture, musty smell, and not very comfortable. The resort facilities felt overcrowded, and we couldn’t enjoy much without waiting in long lines. Overall, it didn’t feel like a good vacation.
En Westgate lo peor fue la presión de ventas. Desde que llegamos, nos insistieron en escuchar una presentación. Dijimos que no varias veces, pero siguieron llamando y hasta mandaron a alguien a la habitación. Fue una pérdida de tiempo y arruinó nuestras vacaciones.
Además, la habitación estaba vieja y con detalles de limpieza que no deberían pasar en un resort. No volveríamos a hospedarnos allí.
We stayed at Westgate Orlando and while the pools were nice, everything else was frustrating. The staff constantly pushed us to attend their sales meeting. Even when we declined, they wouldn’t take no for an answer. We came to relax, not sit in a room for hours being pressured into buying.
The rooms were also a bit outdated and not cleaned as well as we expected. Between the sales tactics and the poor upkeep, this resort is not worth the hassle.
Westgate Lakes Resort has nice grounds, but the sales staff is relentless. We said no to the presentation, yet they called our room twice during the night to “remind” us.
En Westgate nos persiguieron con sus presentaciones de ventas. Dijimos que no varias veces, pero siguieron insistiendo y hasta llamaron a la habitación.
At Westgate Town Center, the check-in took over an hour because they kept trying to get us to agree to a “90-minute” presentation. We said no repeatedly, but they still had someone call our room later to push it again.
Westgate nos hizo perder mucho tiempo en el check-in solo para intentar vendernos una membresía. Incluso después de decirles que no, insistieron con llamadas. Muy molesto.
Westgate Las Vegas started out okay until the presentation. They kept us for over three hours and tried every tactic to get us to sign. It felt more like a trap than a vacation.
En Westgate nos prometieron una presentación breve y acabamos encerrados casi toda la mañana. Muy agresivos con las ventas y nada de lo que ofrecen es claro. Perdimos medio día de vacaciones.