WESTGATE Timeshare Complaints
Westgate Lakes Resort & Water Park, Westgate Vacation Villas Resort, Westgate Town Center Resort, Westgate Palace Resort, Westgate Towers Resort, Westgate Las Vegas Resort & Casino, Westgate Flamingo Bay Resort, Westgate Smoky Mountain Resort & Water Park, River Terrace Resort and Convention Center, Wild Bear Inn , Westgate Cocoa Beach Resort, Westgate Historic Williamsburg Resort , Westgate Myrtle Beach Oceanfront Resort , Westgate Branson Lakes Resort, Westgate Branson Woods Resort , Westgate Painted Mountain Golf Resort, Westgate Park City Resort & Spa, Westgate River Ranch Resort & Rodeo, Westgate New York Grand Central, Harbour Beach Resort

Legal Name or Corporate Name:
Westgate Resorts, Ltd. and Central Florida Investments, Inc.
Sales Locations:
Westgate Resorts has multiple sales locations at their properties in Florida, Nevada, Tennessee, Virginia, South Carolina, Missouri, and Arizona, among others.
Main Complaints About Their Timeshares:
- High maintenance costs.
- Difficulties in booking desired dates.
- Problems with timeshare resales.
- Complaints about sales pressure and aggressive tactics.
Names of Their Timeshare Memberships:
WOW Loyalty Program (World of Westgate Loyalty Program)
Vacation Ownership Program
Westgate seemed fine at first, but we were hit with hidden fees and unexpected charges. On top of that, they kept pushing for us to “just hear a quick presentation.” It turned into an hour-long pitch. Not cool when we made it clear we weren’t interested.
Westgate en Orlando fue una experiencia regular. El cuarto estaba bien, pero demasiado insistentes con que asistamos a su presentación. Aunque dijimos que no, insistieron en llamarnos y hasta dejar papeles en la puerta. Molesto.
Stayed at Westgate Lakes. Rooms are large, but they called for sales presentations despite being told no. Extra fees popped up after booking, and the front desk never gave clear explanations. I’d avoid unless you really want to deal with that.
El hotel está bien, pero muy insistentes con sus charlas de venta. Dijimos que no desde el principio, y aun así nos buscaban. No es algo que disfrute en vacaciones.
We stayed at Westgate Smoky Mountain Resort. The cabin was nice, but the pressure to attend their timeshare presentation was constant. They called our room and even asked in person. We had no interest, but they made it feel hard to say no. Would have preferred to just enjoy the stay without that hassle.
Westgate en Las Vegas tenía habitaciones amplias, pero te insisten demasiado con lo del tiempo compartido. Aunque dijimos que no, siguieron preguntando. No está bien que te hagan sentir incómodo cuando solo quieres descansar.
El hotel tiene buenas áreas comunes, pero no me gustó que nos buscaran para asistir a una charla sin explicar bien de qué se trataba. Resultó ser para vendernos tiempo compartido. No fue una buena experiencia.
Westgate Lakes was a mixed bag. The resort is big, but the attention to detail just isn’t there. The room was fine, but we were called twice about a “special breakfast” that turned out to be a timeshare talk. I didn’t come on vacation to be pitched at.
El hotel Westgate en Orlando tiene buenas instalaciones, pero no respetaron nuestra privacidad. Tocaron varias veces para invitarnos a reuniones y seguían llamando. Fue molesto y no lo esperábamos.
We stayed at Westgate Lakes and were constantly pushed to go to their ownership seminar. Even after saying no, they left notes on our door and called our room. I don’t appreciate being chased down when I’m just trying to enjoy a weekend.