WESTGATE Timeshare Complaints
Westgate Lakes Resort & Water Park, Westgate Vacation Villas Resort, Westgate Town Center Resort, Westgate Palace Resort, Westgate Towers Resort, Westgate Las Vegas Resort & Casino, Westgate Flamingo Bay Resort, Westgate Smoky Mountain Resort & Water Park, River Terrace Resort and Convention Center, Wild Bear Inn , Westgate Cocoa Beach Resort, Westgate Historic Williamsburg Resort , Westgate Myrtle Beach Oceanfront Resort , Westgate Branson Lakes Resort, Westgate Branson Woods Resort , Westgate Painted Mountain Golf Resort, Westgate Park City Resort & Spa, Westgate River Ranch Resort & Rodeo, Westgate New York Grand Central, Harbour Beach Resort

Legal Name or Corporate Name:
Westgate Resorts, Ltd. and Central Florida Investments, Inc.
Sales Locations:
Westgate Resorts has multiple sales locations at their properties in Florida, Nevada, Tennessee, Virginia, South Carolina, Missouri, and Arizona, among others.
Main Complaints About Their Timeshares:
- High maintenance costs.
- Difficulties in booking desired dates.
- Problems with timeshare resales.
- Complaints about sales pressure and aggressive tactics.
Names of Their Timeshare Memberships:
WOW Loyalty Program (World of Westgate Loyalty Program)
Vacation Ownership Program
I stayed at Westgate Lakes and ended up regretting it. The property was okay, but the way they handle their timeshare presentations is just pushy. Even after opting out, they kept trying to “check in” with us about it every day.
La experiencia en Westgate fue muy incómoda. Nos abordaban a cada rato para “hablar” del programa de membresía. No tomaban un no por respuesta. No es un lugar para relajarse.
Westgate was fine at first, but the way they kept pressuring us to attend their ownership talk really ruined the mood. Even after declining, they kept calling the room and slipping notes under the door. We won’t go back.
Nos alojamos en Westgate Las Vegas y fue incómodo desde el principio. Nos ofrecieron “descuentos” si íbamos a una presentación, pero cuando dijimos que no, comenzaron a insistir cada día. Muy molesto.
We stayed at Westgate Orlando. The rooms were fine, but the pressure to attend a “preview” started the minute we arrived. Even after we declined, they kept calling the room. It was uncomfortable.
Westgate parecía una buena opción, pero toda la experiencia giró en torno a vendernos algo. No respetaron que no queríamos asistir a su charla de ventas. Muy insistentes.
We had some issues with billing after our stay at Westgate. We were charged for a resort fee we were never told about, and the staff didn’t want to discuss it. Also, being pushed for a presentation at check-in was off-putting.
Westgate parecía un buen lugar, pero todo giraba en torno a vendernos algo. El personal insistía todos los días, y cuando pedimos no ser molestados, nos dijeron que “es parte del proceso”. No deberían presionar así.
I stayed at Westgate Lakes and the accommodations were fine, but they wouldn't leave us alone about their ownership program. Even after we declined, they left messages on our door and kept calling. Not the relaxing getaway we hoped for.
Westgate parecía una buena opción, pero fue demasiado molesto que insistieran tanto con la presentación de tiempo compartido. Nos interrumpían hasta en la habitación. No lo volvería a considerar.