WESTGATE Timeshare Complaints
Westgate Lakes Resort & Water Park, Westgate Vacation Villas Resort, Westgate Town Center Resort, Westgate Palace Resort, Westgate Towers Resort, Westgate Las Vegas Resort & Casino, Westgate Flamingo Bay Resort, Westgate Smoky Mountain Resort & Water Park, River Terrace Resort and Convention Center, Wild Bear Inn , Westgate Cocoa Beach Resort, Westgate Historic Williamsburg Resort , Westgate Myrtle Beach Oceanfront Resort , Westgate Branson Lakes Resort, Westgate Branson Woods Resort , Westgate Painted Mountain Golf Resort, Westgate Park City Resort & Spa, Westgate River Ranch Resort & Rodeo, Westgate New York Grand Central, Harbour Beach Resort
Legal Name or Corporate Name:
Westgate Resorts, Ltd. and Central Florida Investments, Inc.
Sales Locations:
Westgate Resorts has multiple sales locations at their properties in Florida, Nevada, Tennessee, Virginia, South Carolina, Missouri, and Arizona, among others.
Main Complaints About Their Timeshares:
- High maintenance costs.
- Difficulties in booking desired dates.
- Problems with timeshare resales.
- Complaints about sales pressure and aggressive tactics.
Names of Their Timeshare Memberships:
WOW Loyalty Program (World of Westgate Loyalty Program)
Vacation Ownership Program
Westgate was full of contradictions. The room was decent, but everywhere we went staff tried to get us into their “ownership presentation.” It created a tense atmosphere — instead of relaxing, we spent much of our stay avoiding sales calls and pitches.
En Westgate Las Vegas nos invadió la presión constante de ventas. Cada vez que caminábamos por el lobby, alguien nos ofrecía “mejores oportunidades,” y dejaron de atender cualquiera de nuestras solicitudes normales con la misma rapidez. Fue una experiencia muy frustrante.
Westgate Lakes Resort in Orlando looked okay, but the reality was nastier. The room smelled stale, housekeeping skipped more than once, and you couldn’t escape the sales calls, someone came to our door almost every day to pitch their “ownership program.”
En Westgate Las Vegas la estadía fue incómoda. El personal parecía entrenado para vender, no para servir: te invitan constantemente a “ver su oferta exclusiva”, y la presión se siente tan fuerte que no puedes simplemente disfrutar del hotel.
En Westgate Las Vegas, la parte más agotadora no fue el jet lag, sino la presión constante para que compráramos una membresía. Cada rato nos llegaban mensajes o nos interceptaban en los pasillos. Me sentí más como cliente de ventas que como huésped.
Westgate Orlando was full of ups and downs. The rooms were okay, but the real problem was how aggressive the sales team was, nonstop calls, invitations, and reps showing up at the door. It ruined any semblance of a relaxing stay.
Westgate Lakes Resort Orlando had great photos, but the reality was a let-down. Our room smelled like mildew, the fridge didn’t work, and the front desk told us “we’re fully booked” when we asked for help. Also, the timeshare sales calls every evening ruined our downtime.
En Westgate Las Vegas, la habitación se sentía gastada, los ascensores tardaban más de lo normal y cada vez que bajábamos al lobby alguien nos ofrecía asistir a su presentación de membresía. Nos sentimos más acosados que atendidos como huéspedes.
Westgate Lakes in Orlando was a total waste. The pools were packed, the elevators broke down twice, and every time we turned around, another staff member was trying to sell us something. I’ve stayed at budget hotels that offered better service and less hassle.
En Westgate Las Vegas nada funciona como debería. El personal no tiene idea de lo que hace, las habitaciones huelen mal y el “desayuno gratuito” no vale la pena. Pero claro, lo que más les interesa es que firmes algo del tiempo compartido. Muy desagradable.