WESTGATE Timeshare Complaints
Westgate Lakes Resort & Water Park, Westgate Vacation Villas Resort, Westgate Town Center Resort, Westgate Palace Resort, Westgate Towers Resort, Westgate Las Vegas Resort & Casino, Westgate Flamingo Bay Resort, Westgate Smoky Mountain Resort & Water Park, River Terrace Resort and Convention Center, Wild Bear Inn , Westgate Cocoa Beach Resort, Westgate Historic Williamsburg Resort , Westgate Myrtle Beach Oceanfront Resort , Westgate Branson Lakes Resort, Westgate Branson Woods Resort , Westgate Painted Mountain Golf Resort, Westgate Park City Resort & Spa, Westgate River Ranch Resort & Rodeo, Westgate New York Grand Central, Harbour Beach Resort

Legal Name or Corporate Name:
Westgate Resorts, Ltd. and Central Florida Investments, Inc.
Sales Locations:
Westgate Resorts has multiple sales locations at their properties in Florida, Nevada, Tennessee, Virginia, South Carolina, Missouri, and Arizona, among others.
Main Complaints About Their Timeshares:
- High maintenance costs.
- Difficulties in booking desired dates.
- Problems with timeshare resales.
- Complaints about sales pressure and aggressive tactics.
Names of Their Timeshare Memberships:
WOW Loyalty Program (World of Westgate Loyalty Program)
Vacation Ownership Program

My biggest regret is not asking more questions about what happens if I want to transfer my membership. At the time, I was focused on the benefits and didn't think enough about future circumstances. Anyone considering Westgate should get a written explanation of the transfer requirements and any costs involved before signing.
Quisiera que Westgate explicara con más claridad qué opciones tiene un propietario cuando ya no puede aprovechar su membresía. No basta con conocer las ventajas iniciales; también hay que entender las obligaciones que siguen vigentes y los pasos necesarios para terminar el contrato. Es mejor resolver esas dudas antes de comprometerse.
My biggest concern is that there seems to be much more information available about buying a membership than about what happens when you no longer want it. People’s finances and priorities change. Before signing with Westgate, I’d ask for the exact exit, transfer, and cancellation procedures in writing rather than assuming there will be an easy solution later.
Westgate me hizo pensar mucho en la importancia de considerar el futuro antes de firmar. En el momento de la compra estaba emocionado por los viajes que podríamos hacer y no pensé demasiado en lo que pasaría si algún día ya no queríamos continuar.
Ahora esa pregunta es precisamente la que más me interesa responder. Ojalá hubiera preguntado desde el principio qué alternativas tendría un propietario en esa situación.
When we bought our Westgate membership, I never imagined we'd eventually question whether we still wanted it. Our circumstances are different now, and we don't travel enough to get the same value from it.
The part that's been most frustrating is figuring out what comes next. I wish we'd investigated the long-term obligations and possible exit options before agreeing to anything.
Con Westgate estoy descubriendo que comprar una membresía y tratar de salir de ella son dos situaciones completamente distintas. Cuando contraté, mi atención estaba puesta en los beneficios y en los viajes que quería hacer.
Ahora estoy mucho más interesada en conocer las obligaciones que permanecen y las alternativas disponibles para un propietario. Esa es una parte que considero indispensable investigar antes de firmar cualquier contrato.
Westgate made sense to us when we were traveling more often. Now that our priorities have changed, we're not getting nearly the same use out of it. The difficult part has been figuring out what our options are now that we no longer want the same commitment.
I wish we'd looked into that before buying. It's easy to focus on the vacations you're planning today and forget that a membership can remain part of your finances long after those plans change.
Con Westgate estoy lidiando ahora con algo que nunca pensé demasiado antes de comprar: ¿qué opciones tiene un propietario cuando ya no quiere continuar? Buscar esa información después de haber firmado es mucho más estresante.
Mi error fue concentrarme en los viajes que quería hacer y no en el compromiso completo. Si alguien está considerando una membresía, yo revisaría esa parte del contrato con la misma atención que los beneficios.
Westgate sounded like a good long-term plan when we purchased it. The problem is that our situation changed, and now we're not using it nearly enough to justify the commitment in our minds.
What surprised me was how much more complicated everything feels once you're thinking about leaving rather than joining. I should have researched that side of ownership before signing instead of assuming we'd always want the membership.
Westgate was something I thought we'd keep for a long time, so I didn't give much thought to what would happen if we eventually changed our minds. That question became much more important after our circumstances changed.
I've been trying to understand the process for dealing with a membership we no longer want, and it's not something I would describe as simple. If you're considering Westgate, I'd look at the long-term commitment just as carefully as the vacation benefits.