Hotel XCARET Timeshare COMPLAINTS
Hotel Xcaret México, Hotel Xcaret Arte, La Casa de la Playa
Legal name: Experiencias Xcaret Web S.A.P.I. de C.V., Experiencias Xcaret Hoteles, S.A.P.I de C.V, Naturama Tours Adventures S.A. de C.V. and Naturaprehispánica Ventura S.L (grupo Xcaret)
Common Complaints from Xcaret Members:
- The seller convinces the customer to waive their five-day right to cancel, claiming that the membership they are purchasing is a special one-day-only offer.
- The seller promises to sell the customer’s old timeshare so they can pay for the new one. In the end, the customer is referred to a resale company that doesn’t sell their old timeshare, leaving the customer stuck with two timeshares and the maintenance fees for both properties.
- Difficulties in making a reservation.
We invite you to read the following Xcaret timeshare reviews and share your experiences with Xcaret Timeshare
Hotel Xcaret is visually stunning, and the location is beautiful, but the way they tricked us into a sales presentation left a bad taste. They told us it was just a tour to “learn more about the resort,” but it turned into hours of pressure to buy into their vacation program. It completely wasted one of our days.
We enjoyed the food and some of the natural scenery, but overall, I can’t say it was worth it when half of our time was wasted in a meeting we never wanted.
Xcaret es un lugar hermoso y con paisajes increíbles, pero la insistencia con los paquetes de tiempo compartido fue demasiado. Nos dijeron que sería una charla breve y terminó siendo casi medio día perdido escuchando vendedores. No era lo que queríamos en nuestras vacaciones.
El resort en sí es atractivo, pero con esa experiencia ya no nos quedaron ganas de regresar.
Hotel Xcaret is beautiful, but the “presentation” they tricked us into attending wasted nearly half a day. Not worth the hassle.
Xcaret tiene paisajes increíbles, pero la insistencia con sus paquetes de tiempo compartido fue demasiado. No es lo que buscábamos.
Hotel Xcaret is stunning, but the “orientation breakfast” was just a timeshare pitch that ate up half our morning. Not what we expected from a luxury vacation.
Xcaret es un lugar hermoso, pero el desayuno de bienvenida fue en realidad una venta de tiempo compartido que nos quitó toda la mañana.
Hotel Xcaret is gorgeous, but the aggressive sales tactics are a huge turn-off. They cornered us in the lobby to invite us to a “quick breakfast meeting” that turned out to be a full-blown sales pitch.
Xcaret tiene paisajes espectaculares, pero el acoso de ventas arruina la experiencia. Nos hicieron perder media mañana en una reunión que supuestamente era informativa, pero solo querían vender.
The scenery and parks are gorgeous, but they really need to back off on pushing the membership. We were stopped multiple times during our stay and it got annoying. For the price, that shouldn’t be part of the experience.
Xcaret como hotel es impresionante, pero insistieron demasiado con las membresías. Uno va a descansar, no a sentirse acosado por vendedores. Definitivamente eso arruina la experiencia.