VACATION VILLAGE RESORTS Timeshare Complaints
Vacation Village Resorts
Legal name:
Vacation Village Resorts and Affiliates
Sales Locations:
Las Vegas, Nevada
Orlando, Florida
Kissimmee, Florida
South Florida (Fort Lauderdale)
Williamsburg, Virginia
The Berkshires, Massachusetts
Vacation Village Resorts Timeshare Complaints:
- High maintenance costs: Annual fees are often higher than initially expected.
- Deceptive sales practices: Customers claim they were misinformed about benefits, costs, and cancellation options.
- Difficulty booking reservations: Some customers report problems finding availability at resorts during desired dates.
- Challenges in exiting contracts: Like other timeshares, canceling a contract with Vacation Village Resorts is complicated and may involve legal expenses.
- Depreciation in value: Many owners find that their timeshares have no resale value.
- Pressure during sales presentations: Complaints about being forced to stay in lengthy sales meetings under pressure.
Vacation Village in Parkway sounded perfect, but it ended up being stressful. The check-in was delayed, our unit had issues with the AC, and the whole property felt understaffed. They also tried pushing a vacation ownership thing I had zero interest in.
Me arrepiento de haber ido a Vacation Village en Weston. Tienen un sistema muy desorganizado y la atención al cliente deja mucho que desear. Además, te quieren meter a fuerza a su programa de membresía.
Pensamos que Vacation Village en Weston sería ideal para descansar, pero nos llevamos una gran desilusión. Muy insistentes con lo del tiempo compartido, incluso después de decir que no. Nunca más.
We tried Vacation Village in the Berkshires. The unit looked dated, and maintenance never showed up when we called. On top of that, they constantly tried to upsell us into their ownership program. We just wanted to relax, not sit through sales traps.
The place looks nice online, but Vacation Village in Weston turned out to be a huge letdown. Long check-in lines, pushy staff selling timeshares, and terrible follow-up after we left. Don’t get fooled like we did.
Nos arrepentimos de haber reservado aquí. Vacation Village parece más una oficina de ventas que un resort. Demasiada insistencia para que compres, incluso cuando ya habíamos dicho que no.
Una decepción total. Vacation Village parece más interesado en vender membresías que en brindar un buen servicio. No pudimos descansar porque todo el tiempo nos buscaban para asistir a juntas de ventas.
Vacation Village in Orlando felt more like a sales center than a resort. From the second we checked in, they were pushing timeshares. We didn’t even get to enjoy the amenities without someone trying to “chat” about ownership.
We chose Vacation Village at Weston hoping for a peaceful break. Instead, we got constant interruptions from staff trying to sell us on ownership. They even knocked while we were napping. Not cool.
El hotel Vacation Village tiene instalaciones pasables, pero nos molestó que todo el tiempo estuvieran buscando vendernos algo. No respetaron nuestro espacio y eso hizo incómoda la estancia.