VACATION VILLAGE RESORTS Timeshare Complaints
Vacation Village Resorts
Legal name:
Vacation Village Resorts and Affiliates
Sales Locations:
Las Vegas, Nevada
Orlando, Florida
Kissimmee, Florida
South Florida (Fort Lauderdale)
Williamsburg, Virginia
The Berkshires, Massachusetts
Vacation Village Resorts Timeshare Complaints:
- High maintenance costs: Annual fees are often higher than initially expected.
- Deceptive sales practices: Customers claim they were misinformed about benefits, costs, and cancellation options.
- Difficulty booking reservations: Some customers report problems finding availability at resorts during desired dates.
- Challenges in exiting contracts: Like other timeshares, canceling a contract with Vacation Village Resorts is complicated and may involve legal expenses.
- Depreciation in value: Many owners find that their timeshares have no resale value.
- Pressure during sales presentations: Complaints about being forced to stay in lengthy sales meetings under pressure.
Vacation Village at Weston was not what we expected. The unit was worn out, the hot tub wasn’t working, and we got repeated calls inviting us to their timeshare meeting even after saying no. It was tiring.
No me gustó Vacation Village. Todo se veía viejo y el servicio fue lento. Nos ofrecieron un “tour informativo” que terminó siendo para vendernos tiempo compartido. Pérdida de tiempo.
Vacation Village at Parkway didn’t feel like a vacation. Long wait at check-in, our room keys stopped working twice, and the unit felt outdated. We were asked about a “breakfast info session” that turned into a full-on sales pitch.
El cuarto estaba decente, pero todo lo demás en Vacation Village fue lento o confuso. El personal no tenía idea de cómo ayudarnos cuando tuvimos problemas con la llave. Y sí, al final nos invitaron a su charla de ventas sin decirlo directamente.
Vacation Village looked decent in photos, but in person it was a different story. The carpets were stained, the front desk was slow to respond, and they kept trying to rope us into a timeshare presentation. Just not worth the hassle.
Me quedé en Vacation Village Weston. Las instalaciones estaban descuidadas y todo olía a humedad. No avisaron que iban a insistir tanto con la venta de tiempos compartidos. No me sentí cómoda.
Vacation Village was average at best. We had issues with the check-in process and the rooms felt dated. On top of that, they nudged us several times to attend a timeshare pitch. We were just trying to relax, not get sold something.
El hotel no es lo que parece en las fotos. Nos tocó una habitación con olor a humedad y la limpieza fue muy superficial. Nos ofrecieron un “tour” que terminó siendo venta de tiempo compartido. No volvería.
El lugar en sí estaba bien, pero nos invitaron a una presentación de tiempo compartido sin decirnos de qué se trataba. Perdimos casi dos horas de nuestro día. Siento que nos usaron como prospectos más que como huéspedes.
We stayed at Vacation Village at Weston. The place wasn’t terrible, but it felt more like a condo than a resort. Not much to do onsite, and we had to drive everywhere. Also, they brought up ownership stuff more than once even though we said we weren’t interested.