VACATION VILLAGE RESORTS Timeshare Complaints
Vacation Village Resorts
Legal name:
Vacation Village Resorts and Affiliates
Sales Locations:
Las Vegas, Nevada
Orlando, Florida
Kissimmee, Florida
South Florida (Fort Lauderdale)
Williamsburg, Virginia
The Berkshires, Massachusetts
Vacation Village Resorts Timeshare Complaints:
- High maintenance costs: Annual fees are often higher than initially expected.
- Deceptive sales practices: Customers claim they were misinformed about benefits, costs, and cancellation options.
- Difficulty booking reservations: Some customers report problems finding availability at resorts during desired dates.
- Challenges in exiting contracts: Like other timeshares, canceling a contract with Vacation Village Resorts is complicated and may involve legal expenses.
- Depreciation in value: Many owners find that their timeshares have no resale value.
- Pressure during sales presentations: Complaints about being forced to stay in lengthy sales meetings under pressure.
Vacation Village nos prometió que íbamos a poder viajar fácilmente y a buenos destinos, pero la verdad es que el programa de intercambio es muy limitado. Si no reservas con muchísima anticipación, los únicos lugares disponibles son sitios poco atractivos. Se supone que es un beneficio, pero parece más bien un problema.
Cuando firmamos, los vendedores nos pintaron un panorama ideal y nos aseguraron que todo sería flexible. En la práctica, nada de eso se cumplió. Me siento engañado y sin ganas de volver a usarlo.
We were told Vacation Village would give us flexibility to travel anywhere with ease, but the system is so confusing and restrictive. To get a decent place, you have to book many months in advance. If you don’t, you’re left with locations that nobody else wanted. That’s not the kind of vacation planning we were expecting.
The sales team was also very pushy during the presentation. They kept us there for hours, promising things that clearly weren’t true once we tried to book. I feel tricked, and now we’re stuck with something that feels more like a burden than a benefit.
Vacation Village promised us flexible vacations, but the exchange system is useless. Most of the properties we want require months of notice and still end up unavailable.
Vacation Village no cumple lo que promete. El programa de intercambio nunca tiene destinos atractivos y los costos de mantenimiento son exagerados.
We've owned at Vacation Village for years and we’re finally looking for a way out. The maintenance fees are ridiculous, and trying to exchange weeks is a joke. Nothing is ever available when we need it.
Vacation Village no cumple lo que promete. Las fechas buenas nunca están disponibles y las tarifas suben cada año. Pedí información para cancelar y me dejaron en espera.
My family has had a Vacation Village membership for years. Trying to book is always a headache, and maintenance fees go up every single year. Customer service just repeats scripts and doesn’t resolve anything.
Vacation Village nos prometió vacaciones accesibles, pero todo son cargos y condiciones escondidas. Pedimos información clara para salirnos del contrato y no contestan. Es frustrante.
My parents signed up with Vacation Village years ago and now I’m stuck helping them deal with it. The fees are outrageous and keep increasing. They can barely use the property because there’s never availability when they want to go. Total scam if you ask me.
Nos vendieron Vacation Village en Florida como una inversión, pero es puro cuento. Cada año pagamos más y ni siquiera podemos usarlo. Siempre está lleno o cerrado por mantenimiento. Queremos salirnos, pero no es fácil.