EL CID RESORTS Timeshare COMPLAINTS
El Cid Resorts, El Cid Vacations Club, El Cid Moro, El Cid Castilla, El Cid Marina, El Cid Cozumel, El Cid Marina Cancun.
- Legal Name:
- El Cid Vacation Club S.A. de C.V.
- Resort sales locations
- Mazatlan, Cancun, Cozumel.
- Resort collections
- Resort Communications, Inc (RECO), San Diego CA; Textron Financial Corporation
- Rental Companies:
- Phoenix Vacation Property Management, Platinum Exchange Services Corp.
- Hotel Representatives:
- Rui Veloso, Jesus Osuna, Benjamin Goon, Enrique Huerta, Luis Felipe Rodriguez, Olivia Avila Rojas
Common Complaints:
- Salespeople offer clients false promises of discounts on airfares, cruises, car rentals etc.
- Salespeople claim that the points have more value than they actually do for exchange purposes.
- Clients are sent the full contract on a CD to their home address. They do not receive a full copy to review and decide whether or not they want to cancel within the 5 day rescission period allowed by Mexican Law.
- Salespeople offer to resell a previously owned timeshare or take it over in trade so that the client is only responsible for the maintenance fees for the new timeshare. This never happens.
El Cid Resorts Mazatlán
Toll Free
01 800 716 98 00
Phone
011-52-(669)-913-3333.
Hotel Marina El Cid Spa & Beach Resort
Quintana Roo
Toll Free
01 800 003 62 92
Phone
011 52 (998) 872 8999
El Cid la Ceiba Hotel de Playa
Toll Free
01 800 670 32 77
Phone
011-52 (987) 872 08 44
compre un tiempo compartido en Mexico y mi contrato es por 25 años, a partir del 2005,para 4 personas adicionalmente 10 semanas bono para 6 personas, cambio de propietario y ahora quieren cobrarme mas de los 250 dls que esta estipulado en mi contrato por mantenimiento anual, quedan 19 años y descaradamente ahora quieren anaualidades de 460 dls. practicamente me robaron ña semana pagada del año pasado, que puedo hacer?, no quiero perder mas dinero
Hi there! I bought a timeshare in Mexico,was I so stupid?Yes... My problem is a my contract.Verbally and written we made a contract as my points yearly will be 9600 and maintenance fees is altern,,when I read very carefully my contract,,there written opposite things,,I have to pay maint fee yearly ,but using points alternate.I paid about 6500 down payment and they says we can`t refund them.
Estoy intentando cancelar la compra o el pago de una membresía en el cid, me platicaron maravillas los vendedores y después de ver y escuchar comentarios de varias personas veo que son puros fraudes y además no cumplen todo lo que te comentan. Me gustaría escuchar sugerencias y recomendaciones sobre que puedo hacer.