EL CID RESORTS Timeshare COMPLAINTS

The salesperson  made a lot of promises which were obviously false and totally misleading. I was of the full understanding that we would have an even trade for the Royal Elite  property, all would be settled in the 9 month period with the guarantee sale by Phoenix Vacation Property Management Co for the amount of $14,500.00 USD,   14 months later and we continue waiting for a response…

Mi padre y yo fuimos invitados a una presentación de tiempo compartido, yo no compre nada pero mi  papá si, él ya tenía un tiempo compartido en  Royal Elite con el cual estaba muy contento porque el ama México , pero como quería variar decidió comprar uno en El cid,  los vendedores y digo vendedores por que fueron más de uno los que estuvieron sobre nosotros hasta que compráramos, le dijeron y le ASEGURARON que le venderían su tiempo compartido en Royal Elite en no más de 90 días, le dijeron que él no tendría que mover un dedo y su tiempo compartido sería vendido por ellos mimos y que ese mismo dinero le serviría para terminar de pagar su tiempo compartido en El cid. Claro que todo resulto ser un gran fraude, ellos jamás vendieron su tiempo compartido de  Royal Elite, pero si se aseguraron de abrirle otra tarjeta de crédito y cobrarle hasta el último centavo.
No puedo creer que exista este tipo de gente, mi padre es una persona  mayor de casi 80 años y estas personas no se tocaron el corazón para engañarlo, deberíamos de hacer algo para que este tipo de cosas no sigan sucediendo.

We had a membership at el cid for over 10 years now, we don´t wanted anymore. We don’t want the reimburse of our money because we used it a couple of times, but we don’t want keep paying maintenance fees. Can you help us to cancel it?

I tried to cancel my timeshare trough profeco and I got nothing I want to know if you could help me, I bought 15k  and it was 5 years ago.

I tried to cancel my timeshare trough profeco and I got nothing I want to know if you could help me, I bought 15k  and it was 5 years ago.

My wife and I were at EL Cid in February 2010.   Went to a time share briefing with a guy named Frank from England.  We told him no and then he brought in his supervisor Lui Veloso, who is mentioned many times for lying.  Lui told us he would take our Wyndham time share as a tradein and El Cid would sell it for us by 1 May, 2010 and we would not pay another penny!!  He/El Cid was to sell it and give us an additional 28,000 points for $3,000.00.  After a couple of months I e-mailed him to see if it had sold yet and he says "you are suppose to sell it".  He had a lady call us and say we had to pay an additional $199.00 to sell.  I told her to get the money from El Cid and she never called back.  I complained to Lui Veloso again and he said we could cancel and he would e-mail a cancellation form.  The form would cancel but they were to keep the $3,300.00. I marked out the part where they could keep the $3,300.00 and sent to the office in Las Vegas.  (let's go after the office in las Vegas, I am doing that now).  they have not cancelled and I am getting billed for $11,700.00.  They will nevere get a penny because of his lies.  We have to get after him and El Cid.  I have 8 weeks with the Grand Mayan, 4 with Sea Garden and 2 with wyndham.  Would anyone thing I would buy another $15.000.00 time share for the next 25 years when I am 73.  What a bunch of lying thieving scumbags they are.   I am writing the Mexican and USA Ambassadors and all others should do the same.  Go to every agency we can to get the money back and have them put in jail for FRAUD, ROBBERY AND LYING.  I have also been taken by La Jolla Botique Resort in Mazatlan and Coast to Coast Grand Getaways in Sarasota, just like many others.   I am going after them too.  Coast to Coast Grand Getaways may be worse than El Cid or La Jolla. I am a 73 year old retired Army LT Colonel and just thought they were honest.  I have been on this almost every damn day for 2 years.  Lets also pass all of this to credit card companies.  They need to be more helpful when their card holders are being lied to and robbed by fraud.  I am also going to pass this on to the Governors in Arizona and Colorado, major airports for Mexico.  they should put out information about the time share liars and robbers.
 
 

I purchased a membership with El cid for $20,000 US on 15 July, all that the seller told me was a lie I`m so angry and I want to get rid of this contract.

We went to  a timeshare presentation at el cid resort, we were  very tired  and  we only wanted to go back to our hotel, we bought a membership because the seller told us that we could cancel the membership at the end of the day in an easy way but if we wanted the gifts we have to attend the presentation . We got back to the resort the next day in order to cancel our timeshare contract as the seller told us but  they told us that the person in charge was not able to receive us . We did not have any communication with someone until we got  back home and he told us that we couldn`t cancel our contract.

I purchase a membership at el cid under the understanding that they would rent my weeks   and my timeshare would be paid by itself with that money. I paid $23,000 as a down payment,  I have called to the broker company but they never answer my phones  and I have never used the timeshare. I though this is not a good invest for me and I`m looking the cancellation of my contract.

We bought a timeshare in Mazatlan  we were told many lies  about  rental income we were promised to receive, I have tried to contact the resort to discuss our situation but it was impossible they are hiding from us.