Golden Shores Vacation Club Timeshare COMPLAINTS
Crown Paradise Club Cancun, Crown Paradise Club Puerto Vallarta, Crown Paradise Golden Puerto Vallarta, Golden Shores, Vista Playa del Oro, The Westin
Legal name: Servicios Turisticos GS SC
Sales locations: Cancun, Puerto Vallarta,Manzanillo, Cozumel
Financial institution: VCM Capital
Golden Shores Timeshare complaints:
- Sales person Offers an equity exchange or trade-in program
- High maintenance Fees and annual increases reported by owners
- Difficulty using or booking weeks or availability restrictions
- Aggressive sales tactics/ pressure at the sales presentation and buyer´s remorse
En Crown Paradise Golden Puerto Vallarta la presión de ventas era constante. Desde el check-in nos ofrecieron supuestas ventajas si comprábamos un plan vacacional, y cada interacción con el personal terminaba en una nueva propuesta. Fue estresante en lugar de relajante.
Crown Paradise Club Cancún looked vibrant, but the experience was exhausting. The kids’ areas were overcrowded, the restaurants were understaffed, and during every meal someone approached us with sales offers for ownership programs. We came to relax — not negotiate.
En Crown Paradise Golden Puerto Vallarta el ambiente se sentía más de ventas que de descanso. Las habitaciones estaban decentes, pero la persistencia de vendedores arruinó la tranquilidad. En vez de disfrutar la playa o la alberca, uno termina esquivando vendedores. Muy mal concepto.
Stayed at Crown Paradise Club Cancún and felt constantly bothered by sales staff. Every time we entered the lobby or lounge, someone approached us with “special offers” and promos for their vacation-ownership program. Even simple requests like extra towels felt laden with expectation. The stay lost all joy.
En Crown Paradise Golden la experiencia fue caótica. El check-in duró una eternidad, la alberca parecía siempre saturada y el personal no se daba abasto. Entre mantenimiento deficiente y comida mediocre, nos arrepentimos pronto.
Crown Paradise Golden looked adult-friendly online, but in person it was noisy, understaffed, and disorganized. The elevators barely worked, the beach chairs were all broken or occupied, and the drinks tasted watered down. With how many upsells they throw at you, you’d expect a much higher standard.
Palace Resorts markets itself as premium, but the experience is full of contradictions. We were promised room upgrades, credits, and priority booking, none of which were available when we actually needed them. The staff shrugged everything off as “system limitations.” Convenient excuse.
I went to Crown Paradise Club Cancún with hopes of a relaxed family getaway, but it felt like being in a sales zone instead. The “kids club” was overcrowded, the breakfast area was loud and chaotic, and we were constantly approached about joining a vacation-ownership program. I came for rest — not a sales presentation.
En Crown Paradise Club Cancún la experiencia fue decepcionante. La habitación tenía detalles de mantenimiento pendientes, y cada día alguien nos abordaba para ofrecer membresías. La playa estaba llena, y el servicio parecía priorizar compradores, no huéspedes. No lo recomiendo.
En Crown Paradise Club Cancún, la presión por comprar una membresía te persigue. Nos presentaron una oferta muy agresiva en el desayuno, nos hablaron de exclusividad y garantías, pero al rechazarla la actitud cambió. Nos quedamos con la mala sensación de haber sido solo un objetivo de ventas.