RAINTREE VACATION CLUB Timeshare COMPLAINTS
Raintree Vacation Club, Club Regina

- Legal Name:
- Regina Club S.A. DE C.V.
- Resort sales locations
- Los Cabos, Puerto Vallarta, Cancun.
- Resort collections
- Aspen National Collections, Brooksville, FL & Grand Junction, CO
- Hotel Representatives:
- Claudia Perez, Sharon Hall
Common Complaints:
- All of their clients were imposed Special Assessments on one or several occasions which, in effect, doubled their yearly maintenances fees without stating the specific reason for the additional assessment fee.
- Raintree has increased their maintenance fees at higher rates than were outline in their contracts.
- Raintree Vacation Rentals.
Raintre Toll Free Phone number:
1-800-424-6532
Local Pnone number:
317-805-9167
We feel taken advantaged of from this resort. I dont know where or who to go to for help.
I was promised that they would purchase my old timeshare for $30,000 US but nothing happend. They completely misrepresented the benefits. I want to cancel my contract and I have problems contacting them.
I can’t believe this is really happening. I can go on about once you’re an owner, you’re treated like **. But if you rent as a non-owner, you get whatever you want for a lot less. If I could sue them, I would.
I wish now I had never bought. But if you’re reading this and want to become an owner, run fast and do not buy: they will lie worse than anyone. All they want is a sale - they don’t care beyond that.
In November 2009, we upgraded our timeshare to what we thought was a two-bedroom, three-bath at Raintree Vacation Club. Well, truth be told, they switched it to a two-bedroom, two-bath standard. I was told that the proposal I signed or the floor plan I initialed which clearly stated, "Two-bedroom, Three-bath" didn't matter.
We bought timeshare at Raintree for £7,000. Since then, we have paid maintenance fees bi-annually. This has never gone down, only increased. Recently we were asked to pay an insurance to guarantee we got the week we bought. Am I the only one who thinks this is a cheek?
Upon receiving the first assessment in 2009, I just quit paying the Annual fee. Had 2 collection letters and immediately responded to them stating that I will not pay, and haven't heard from them for over 8 months. No phone calls either and no hit to my Credit Report. Either my "Refusal to Pay" letters were pretty convincing - or the collection agency was only hoping that it could use fear tactics to scare a small percentage of Raintree owners into paying back accumulated Annual Fees. I had my purchase paid in full, was able to use it a total of 5 times, so I just wrote it off as a loss and let them pound sand. Anyone who actually believes that this company is anything more than a scam probably also still believes they will be able to keep their doctor under Obamacare! Just accept the loss, don't make more annual fee payments, but DO respond to any Collection Letters since a non-response will taken as an acknowledgement that you owe the money.
Soy miembro de Club Regina o Raintree Vacation Club desde 1998 y actualmente me encuentro en una situación similar a la del señor Roberto quien publicó su caso en julio 26, 2012, 3:36 pm. ¿solo deseo saber si puedo contactarlo para saber si resolvió su problema?.
Por su atención, gracias.
En mas de una ocacion he hecho referencia de que no he utilizado los servicios que ya estan pagados y que la razon es por salud, desde el año 2009 fui operado del Corazon Abierto, no obstante me vi precionado por la empresa de cobros que utilizaron, quienes me prometieron interceder para que se diera mi contrato nunca utilizado por cancelado, y cancele mas de dos mil dolares de mantenimiento y ahora vuelven a la carga, sin tomar en cuenta mi situacion actual, ya no estoy trabajando, nunca he usado el servicio, los autorizo para que la vendan a otra persona, renuncio a lo cancelado, con todo y el pago innecesario de mantenimiento, pero por favor, reconsideren la situacion, dense por bien pagados con lo que ya recibieron del contrato y del mantenimiento y dejenme de cobrar, por que ya no tengo con que pagar mas.
I know a young fellow that used to work selling timeshares and after what he told me about them, I'd never even think of using them.