RAINTREE VACATION CLUB Timeshare COMPLAINTS
Raintree Vacation Club, Club Regina

- Legal Name:
- Regina Club S.A. DE C.V.
- Resort sales locations
- Los Cabos, Puerto Vallarta, Cancun.
- Resort collections
- Aspen National Collections, Brooksville, FL & Grand Junction, CO
- Hotel Representatives:
- Claudia Perez, Sharon Hall
Common Complaints:
- All of their clients were imposed Special Assessments on one or several occasions which, in effect, doubled their yearly maintenances fees without stating the specific reason for the additional assessment fee.
- Raintree has increased their maintenance fees at higher rates than were outline in their contracts.
- Raintree Vacation Rentals.
Raintre Toll Free Phone number:
1-800-424-6532
Local Pnone number:
317-805-9167
I was vacationing on Mexico when I was invited to a presentation at raintree vacation club. Early the next day we went to the presentation and when we got back home with a new membership because we owned another in USA. I have been calling the resort to try to cancel the membership because we saw several complaints on internet and now we are scared. My husband told me that we are in the same situation and we are victims of timeshare fraud but I´m refused to believed and I’m going to do everything that I can do to avoid it and get our cancellation.
Is it true that if I cancel my membership, Raintree can take all my money that I paid them? I´m not comfortable with the membership and I called them to tell them. At first they didn´t want to cancel my membership but after a couples of emails and calls they told me that that if I cancel my membership I will lose all the money that I gave them. That is unjust , they lied to me and I have never used the membership so why I should give them my money?
I sent many emails to my salesman because I want to cancel my timeshare, after hundreds of emails, I thought he was tired of me and he finally answer me. I told him that I would not be paying anything further on the contract until the liquidation of my Velas timeshare is complete and until I have received the money promised. I asked him to refund my down payment which they obtained by arranging for me to have a credit card. He answer me that he is not the responsible of the selling of my timeshare just like that and he never touched the topic about my down payment, he believes that he can play with me , but I´m not going to allow it.
I also an a Raintree timeshare owners who have seen maintenance fees nearly double since purchase. When I call to ask how i could make the payment ON 'special assessment fee'.... i was told that i could make them monthly payments.. now i see that I have additional charges for collection and late fee's that add up to $150.00 on top of the $820, surprise of an unexpected 'special assessment fee'. this is maddness i could have payed my yearly maintanace fee if not for the additional 'special assessment fees now i have all these late fees collection adding up.. I would love to get out of this time share & recoup some of my investment or stop the bills from accumulation
We bought a timeshare at Raintree. They told us that our current timeshare would sell in 90 days. The 90 days period has expired and they haven´t called us yet. We have seen numerous complaints about this company and wish to cancel. Is there anything you could do to help us to resolve this?
I signed a contract, for a raintree membership and an agreement for them to sell my Mayan Palace timeshare. They guaranteed me that my Mayan Palace timeshare would be sold in a maximum of 90 days. I have been calling Raintree and they don´t have any news about the sale of my property. I´m starting to get worried because that was 5 months ago.
We rencently went to Mexico and we were invited to a timeshare presentation at Raintree. We were lied in order to obtain $2,500 from us. We attempted to cancel our contract at Raintree within 5 days cancellation period but our request to cancel was not accepted. What can we do now to get rid of this contract?
Tengo más de 10 años con mi membresia y no había tenido ningún problema hasta hace como 1 año, cada vez me piden más dinero y creo que están inventándose los cobros. Yo si he utilizado mi membresia, pero no todos los años, no estoy interesado en que me regresen todo el dinero que he pagado, pero ya no quiero seguir pagando mantenimientos ni pagos extras. Que podemos hacer en mi caso?
Hace cuatro años compramos un tiempo compartido en Club Regina y quisimos cancelar inmediatamente. Nos negaron la cancelación puesto que nos había sido dada una membresía de "Segunda mano" por lo que nos dieron la opción de revenderla a alguien más. Hasta la fecha, no hemos logrado venderla a nadie puesto que nadie se interesa en algo como esto y quisieramos dejar de pagar pero tambpoco queremos que se nos afecte nuestro buró de crédito. Tienen ustedes una opción para librarnos de este mal?
Gracias.
Quisiera ver si me pueden apoyar a cancelar mi contrato con Rantree Vacation Club, He hablado con ellos y no dan opcion para cancelar de manera cordial, me dicen que deje de pagar por dos años y ellos despues se adjudican la membrecía obviamente con cargos de interes, molestias d ellamdas y cobros, etc