PLAYA DEL SOL Timeshare COMPLAINTS
Playa del Sol Grand, Playa del Sol Costa Sur, Howard Johnson Hotel Puerto Vallarta, Playa del Sol Los Cabos

- Legal Name:
- Big Window S.A de C.V
- Resort sales locations
- Vallarta, Cabo San Lucas
- Rental Companies:
- Royal Vacations, Holiday Property Management
Legal name
Big Window S.A de C.V
Sales locations
Vallarta, Cabo San Lucas
Rental companies
Royal Vacations, Holiday Property Management
Common Issues: Guarantee rentals, resales, guarantee rooms, annuity
Playa del Sol Toll Free Phone number:
01-800-8371-650
Important: Ownership Changes
Playa del Sol no longer exists in its original form. Its properties have been sold off, rebranded, or absorbed by other companies. For example:
- Playa del Sol Grand was taken over by Bel Air Collection (which itself no longer exists).
- Some properties now operate independently under different management.
However, the timeshare contracts owners signed did not disappear when the brand did. Many former owners still face complications from these agreements.
Important: Playa del Sol is not affiliated with Playa Hotels & Resorts N.V. — they are completely different companies.
Contact for Assistance

The tactics of any sales has always had the hard sale side to any business. Time Share Sales are always and always will be a hard sale.
RATEROS!! ME DA TRISTEZA VER TODAS ESTAS QUEJAS, Y ALEGRIA DE QUE SE MANIFIESTEN!! OJALA SE PUEDA HACER ALGO CON TODAS LAS ESTAFAS
i would like to know if there's anyone that can help me cancel my timeshare, i was misled in to buying
nevery buy a timeshare, do not agree to sales presentation, enjoy your vacations and don't get caught with the timeshare lies!
Yes, we were caught in this timeshare trap too. They told us that they'll rent our timeshare, but it never happened!
I have been told that they are paying money to certain websites to keep their profile in a good light! And also there have been a lot of court cases with them in the U.S.
Playa Del Sol is a complete scam and rip off. Their owner Ken Molinaro should be in jail. Avoid this rip off at all costs.
Definitivamente los TC´s son un martirio que debes evitar en vacaciones…
Dijeron que rentarian mis semanas y no han hecho nada, eso de que comprar mi tiempo compartido como una inversion no era para nada cierto, ahora es solo una perdida de dinero!!!!
i am out 8ooo dollars and neither rci or the resort want to give me back anything for the lies and basically theft.