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PLAYA DEL SOL Timeshare COMPLAINTS

Playa del Sol Grand, Playa del Sol Costa Sur, Howard Johnson Hotel Puerto Vallarta, Playa del Sol Los Cabos

PLAYA DEL SOL Timeshare COMPLAINTS
  Legal Name:
Big Window S.A de C.V
  Resort sales locations
Vallarta, Cabo San Lucas
  Rental Companies:
Royal Vacations, Holiday Property Management

Common Issues: Guarantee rentals, resales, guarantee rooms, annuity

Playa del Sol Toll Free Phone number:
01-800-8371-650

To receive more information about Playa del Sol Timeshare complaints and how to cancel it, send a WhatsApp to +52 333 239 6589, fill in the form in the contact section or call us at +1 714 277 3662.

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Read what other timeshare scam victims say:
181 Complaints
  • JenniferJuly 20, 2013, 8:58 am

    Just got back from a 8 day vacation in PV. I had a wonderful time- if I forget about the 3 hour timeshare presentation I attended at Playa Del Sol in Nuevo Vallarta. What a HORRIBLE experience. After learning the details and how much a fractional ownership would cost, we decided that it would not fit into our budget and said NO.

  • Marco and LisaJuly 20, 2013, 8:57 am

    We also were scammed by Playa Del Sol. We told them we not interested in using the one in P.V. We like to travel and were told you could exchange it ANYWHERE. He pulled out a book and showed all the places to exchange.
    When we tried to see if these places were available NONE were.
    The breakaway weeks were a big selling point, saying you could sell them. Lies alright!
    We have not paid the credit card and would like to file a lawsuit.

  • DonieJuly 20, 2013, 8:57 am

    I bought the timeshare. After looking at the contract we discover that all the Playa Del Sol told us was lies. We decided to cancel the membership. I call the PDS office and there was no answer. The next morning I call the Santa Rosa office and was told to send the original documents to there office. I certified mail, fax and email my cancellation letter to Nuevo Vallarta and Santa Rosa, CA office. I did this within the five business day. I thought I would received my refund, not happening.

  • MonicaJuly 20, 2013, 8:56 am

    While on vacation in Puerto Vallarta we were invited to a timeshare presentation. The gentleman who invited us told us we would only be there for 90 min. After five (5) hours of conversation we decided to purchase a timeshare, the sales person basically push you to purchase there membership. Our sales representative told us we could rent these weeks, make lots of money and we were told how easy it was! Lies! Lies! Lies!

  • ChristieJuly 20, 2013, 8:55 am

    My husband and I also purchased not only one time share but 2! We bought in Cabo and then our cruise line went to PV. I knew they had a place there so we spent all day asking them questions about the Cabo Place. We were talked into buying another 2 bedroom lockoff...and that they would send us a check for $20, 000 in a few weeks to BUY back some time so they could rent it out. No money of course...we were very dumb and I have really just forgoten about the whole thing and just make my $400 a month payments. We took out a second on our home...makes me sick...

  • TanyaJuly 13, 2013, 8:19 am

    They take your time share and rent it out, keep the profit and put a small amt into your account which mysteriously vanishes when you check back in.

  • MickJuly 9, 2013, 1:46 pm

    I was told I could exchange my timeshare weeks to a different resort than the one I purchased. Turns out I can’t. What can i do?

  • GinaJune 21, 2013, 11:25 am

    I have to say that the service at Playa del Sol, it's horrible.

  • AngelJune 19, 2013, 9:30 am

    i purchased at playa del sol and they did not deliver what they promissed.

  • KarenJuly 30, 2012, 11:48 am

    Purchased at playa del sol and haven't received any information in over a month

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