REAL CLUB Timeshare COMPLAINTS
The Royal, Gran Caribe Real, Gran Porto Real, Real
- Legal Name:
- Razon Social: Club Real Resort S.A. de C.V.
- Resort sales locations
- Localidades: Cancun, Playa del Carmen
- Hotel Representatives:
- Andres Garcia Blumentritt, Jose Luis Romano, Adriana Gutierrez, Isabel Ortiz, Yessica Altamirano, Art "Turi" Martinez, Lorena Salvatori, Gricelda Vielma Jurado, Hever Rebeles, Marcela Perez, Mariana Ceron, Jessica Juarez, Marcos Vallado, Elisa Pere
Common Complaints:
- Salespeople claim that the all-inclusive fee is per night, when in reality it is per person per night
- Promise to rent out their timeshare weeks as a financial investment and to pay off the membership. In reality, clients are referred to a third party agency that charges a listing fee and does not complete the rental.
- Claims that Club Real was better than all timeshares and they are completely different because the salesperson can sell your weeks to other members and potential members who they have lined up ready to buy them.
Real Club Phone number:
Phone number +52 998 287 5792
Fax +52 998 287 4407
Fax EU & Canada 1 800 838 3014
Toll Free EU &Canadá 1 800 832 8033
Mexico Toll Free: 01 800 546 7438
Toll Free: 01 800 546 7435
Hola, tengo una membresia en Real Club Resort, que aun no termino de pagar pero y ano tengo la intencion de seguir invirtiendo dinero en algo que no vale la pena. No hemos visto ningun beneficio y coincido con los comentarios que hacen acerca de este resort.
I was scammed by Real Resorts. They got us drunk and lied about being able to sell weeks from a lot of money without any aa=ssociated feesl Costed 30,000. paid around 15,000.
Would like more information on timeshare cancellations. Currently own Club real resorts, can't afford the payments. From all the research the initial sale seems to be a scam.
Hola contrate en el 2008 un tiempo compartido con Real Club en Cacún hasta hoy he pagado $8000 dlls y ya no puedo pagar más se niegan a cancelarlo,es una gran cantinad de dinero la que ya les di , peor si no puedo cancelar voy a seguir regalandoles mi dinero, que puedo hacer?
We purchased a timeshare with Real Club on March 15, 2011. Every request made to use the program has been denied with one excuse or another. The sales pitch was a complete farce and we have not received anything which was promised. Attempted a dispute with the credit card company, which Real Club one because of the contract, even though they will NOT provide services. Have attempted numerous times to reach Real Club and we have been ignored. Very upset by this facade of a reputable company and ruined our experience with Mexico.
We recently bought a Real Club membership we have not made any payments yet though our credit card has been charged. Already a number of things they have told us have not been true. One selling back points, free items promised, etc. We have totally been scammed and want our contract cancelled-elp please. I am going to ask the credit card company not to pay the down payment-please advise.