VELAS VALLARTA Timeshare COMPLAINTS
Casa Velas Hotel Boutique, Velas Vallarta Suite Resort & Convention Center, Grand Velas All Suites & Spa Resort Riviera Maya, Grand Velas All Suites & Spa Resort Riviera Nayarit.

- Legal Name:
- Desarrollos Turisticos de la Costa S.A. de C.V., Promotora Turistica Las Velas S.A. de C
- Rental Companies:
- Sierra Rentals and Resales
- Hotel Representatives:
- Cheryl Manaker, Monica Dellagrave
Legal name
Desarrollos Turisticos de la Costa S.A. de C.V., Promotora Turistica Las Velas S.A. de C
Rental companies
Sierra Rentals and Resales
Representatives
Cheryl Manaker, Monica Dellagrave
Velas Vallarta is a family-friendly, all-inclusive resort located in the Marina Vallarta district of Puerto Vallarta, Jalisco, Mexico. The resort sits on 10 tropical beachfront acres along Banderas Bay and is approximately five minutes from Licenciado Gustavo Díaz Ordaz International Airport. Its address is Paseo de la Marina Norte 585, Marina Vallarta, Puerto Vallarta, Jalisco 48354, Mexico.
Velas Vallarta was founded in 1989 (with some sources citing 1990 or 1991) and remains owned and operated by the Vela family. It is part of Velas Resorts, a luxury Mexican hotel group with properties along the coasts of Puerto Vallarta, Riviera Maya, Riviera Nayarit, and Los Cabos. The group's portfolio includes:
- Grand Velas Riviera Maya (2008) – AAA Five Diamond all-suite resort on the Caribbean coast.
- Grand Velas Riviera Nayarit – Luxury all-inclusive on Banderas Bay.
- Grand Velas Los Cabos (2016) – The group's newest property, overlooking the Sea of Cortez.
- Casa Velas (2005) – An adults-only boutique hotel in Marina Vallarta.
- Velas Vallarta (1989) – The original family-friendly resort.
Regulatory & Fraud Alerts
The U.S. Department of the Treasury's Office of Foreign Assets Control (OFAC) has issued alerts regarding timeshare fraud in Puerto Vallarta linked to organized crime. Between 2019 and 2023, more than 850 Suspicious Activity Reports were filed, flagging approximately $330 million in potentially fraudulent transactions. In 2025, OFAC sanctioned 13 Mexican companies involved in timeshare fraud schemes in Puerto Vallarta, Jalisco.

we are seeking help to get us out of the contract and recover our money. Thank you
Fortunately, I realized soon enough what a scam this place is.
depending how much of an annoyance you can be for them some people appear to have been succesful to cancel but then they are not allowed to talk about it anymore
I spent $2,000 USD on a service I can't ever use!!!! please help me, i need to cancel!!!
Es el peor resort al que pueden ir, te estafan despues y obviamente se desaparecen
Es el peor resort al que pueden ir, te estafan despues y obviamente se desaparecen
Me vendieron un paquete para dos niños y dos adultos y ahora resulta que los niños los tengo que pagar
Many deceptive statements in sales pitch. tried to cancel on the 5th day, but could not find any address, phone number, contact info, etc.
i feel desperate now, i was trying to cancel my timeshare about 4 years ago and never happened, now i want to try it again!
Their attitude and complete close-minded service is exactly what loses members.