VELAS VALLARTA Timeshare COMPLAINTS
Casa Velas Hotel Boutique, Velas Vallarta Suite Resort & Convention Center, Grand Velas All Suites & Spa Resort Riviera Maya, Grand Velas All Suites & Spa Resort Riviera Nayarit.
- Legal Name:
- Desarrollos Turisticos de la Costa S.A. de C.V., Promotora Turistica Las Velas S.A. de C
- Rental Companies:
- Sierra Rentals and Resales
- Hotel Representatives:
- Cheryl Manaker, Monica Dellagrave
Legal name
Desarrollos Turisticos de la Costa S.A. de C.V., Promotora Turistica Las Velas S.A. de C
Rental companies
Sierra Rentals and Resales
Representatives
Cheryl Manaker, Monica Dellagrave
Velas Vallarta is a family-friendly, all-inclusive resort located in the Marina Vallarta district of Puerto Vallarta, Jalisco, Mexico. The resort sits on 10 tropical beachfront acres along Banderas Bay and is approximately five minutes from Licenciado Gustavo Díaz Ordaz International Airport. Its address is Paseo de la Marina Norte 585, Marina Vallarta, Puerto Vallarta, Jalisco 48354, Mexico.
Velas Vallarta was founded in 1989 (with some sources citing 1990 or 1991) and remains owned and operated by the Vela family. It is part of Velas Resorts, a luxury Mexican hotel group with properties along the coasts of Puerto Vallarta, Riviera Maya, Riviera Nayarit, and Los Cabos. The group's portfolio includes:
- Grand Velas Riviera Maya (2008) – AAA Five Diamond all-suite resort on the Caribbean coast.
- Grand Velas Riviera Nayarit – Luxury all-inclusive on Banderas Bay.
- Grand Velas Los Cabos (2016) – The group's newest property, overlooking the Sea of Cortez.
- Casa Velas (2005) – An adults-only boutique hotel in Marina Vallarta.
- Velas Vallarta (1989) – The original family-friendly resort.
Regulatory & Fraud Alerts
The U.S. Department of the Treasury's Office of Foreign Assets Control (OFAC) has issued alerts regarding timeshare fraud in Puerto Vallarta linked to organized crime. Between 2019 and 2023, more than 850 Suspicious Activity Reports were filed, flagging approximately $330 million in potentially fraudulent transactions. In 2025, OFAC sanctioned 13 Mexican companies involved in timeshare fraud schemes in Puerto Vallarta, Jalisco.
I'm the owner of a Velas Vallarta Timeshare and I am very angry at myself for falling for the scam! I am embarrassed to detail the many lies that I fell for prior to signing my contract.
I will be sure to tell everybody I know to never never ever take a tour or anything with this company and you can be sure I would never purchase a timeshare from them.
Read the fine print, then say No!!!!!! Say no to the scam.
I'm the owner of a Velas Vallarta Timeshare and I am very angry at myself for falling for the scam! I am embarrassed to detail the many lies that I fell for prior to signing my contract.
The free dinner and show is not worth your time. They will feed you a bunch of lies and trick you into an unnecessary debt.
Please take my warning and NEVER STAY AT A VELAS VALLARTA RESORT! Do not even waste your time and sit through a timeshare presentations.
help is needed to get myself and .y fiance out of pacific monarch and diamond resorts as promises to get a nice vacation we had for four years and only had five vacations and. need to get out of this biggest scam I ever been across I stop paying after they told me I never get a deed then what am I'm paying for I don't use it I stopped paying for two .months they keep calling
help is needed to get myself and .y fiance out of pacific monarch and diamond resorts as promises to get a nice vacation we had for four years and only had five vacations and. need to get out of this biggest scam I ever been across I stop paying after they told me I never get a deed then what am I'm paying for I don't use it I stopped paying for two .months they keep calling
MY wife and I were pitched to on the firist day of our Honeymoon full of hope and trust me in people, to the point of being giving a 'comfort bribe of chocolate ice cream and the potential of a dream job' along with all of the other promises listed in everyone elses stories. When you look back to see all the slimey sales tactics playing on our emotions and when good questions were asked about risk and financial commitment or guarentees of pay back the way Chris Rodgers (the sales men to conned us) deflected every time. Our Honeymoon was September 2011 so we are coming up to our second anniversary and still suffering finacnially because of this terrible investmant which still has failed to pay us back anything through the time share broker 'Dreams' which guarenteed would be able to payback our entire investment for us.
I am ready to sign the contract that says you pay no money until they cancel the timeshare contract. Is it true or not?