PUNTA PACIFICO, Encanto Bahía Timeshare COMPLAINTS
Punta Pacifico, Encanto Bahía fractional ownership, Diamond Bay by Bloom
- Legal Name:
- Compania Hotelera Nadia S.A. de C.V.
- Resort sales locations
- Mazatlan
- Rental Companies:
- Phoenix Vacation Property Management, Premier Vacations, Swap Global Vacations
- Hotel Representatives:
- Alfredo Marcq, Vladimir Jimenez.
Legal Name
Compañía Hotelera Nadia S.A. de C.V.
Sales locations
Mazatlán, Mexico
Rental companies
Phoenix Vacation Property Management, Premier Vacations, Swap Global Vacations
Representatives
Alfredo Marcq, Vladimir Jimenez.
Background & Rebranding History
Punta Pacifico (originally marketed as Encanto Bahía fractional ownership) is a resort located in Mazatlán. While older online complaints frequently describe this property as "pre-construction" or "partially built," the physical resort is now fully completed and currently operates under the new name Diamond Bay Boutique Resort By Bloom.
However, the completion of the building does not erase the operator's troubling history. This property has undergone a clear pattern of rebranding to distance itself from negative publicity. Consumer advocates have traced its marketing names as follows:
La Jolla → Punta Pacifico / Encanto Bahía → Diamond Bay
Each name change appears to have been deployed strategically to shed a growing backlog of scam allegations, unresolved complaints, and poor reviews—while the underlying operator (Compañía Hotelera Nadia S.A. de C.V.) remains the same.
Persistent Complaints (Despite the Name Change)
Even though the resort is now finished and operating as Diamond Bay, the core complaints against this operator have not changed. Victims consistently report:
- High-pressure sales tactics using fake "resale guarantees" to push larger purchases.
- Unfulfilled rental promises, where owners are talked into renting back their weeks but never receive payment.
- Extreme booking unavailability, making it nearly impossible to secure desired dates.
Bottom Line: The name on the building has changed, and the construction is finished—but the sales tactics, legal violations, and consumer grievances remain identical. If you are considering any purchase, exchange, or rental involving this entity (under any of its names), proceed with extreme caution. Always verify your 5-day cancellation rights under Mexican law and refuse to sign any waiver that attempts to override them.
Residence Club LaJolla Mazatlan is the definition of fraud. When my wife and I saw their presentation we got to the part where they [Premier Vacations i.e.LaJolla's marketing group] ask if we wanted to buy.We told them we just did not have $15,000. Then we were told that there was a way we could get involved and help out the resort at the same time. Because of the size of the resort they did not have the same volume of rooms to market like the big hotels and resorts and if we would sign up and then do what was called a rental return we would receive $1,000usd for each week we returned to them during the next 5 years so they could market to more people. Like all the other complaints you have read on this site we never saw a dime. Fraud is the only way to put it. In the process of trying to get this resolved I was informed that Premier Vacations is no longer affiliated with LaJolla and what ever Premier promised that has nothing to do with LaJolla.
SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
La Jolla have been so successful in scamming US and Canadian citizens out of their savings that they have opened up a new facility in Mazatlan called Villamar and moved several of their most successful scam artists over the Villamar (Vladimar and Carlos). Why the US and Canadian governments do not intervene and stop this fraud and deception I will never understand. The La Jolla group do not discriminate in terms of which age group they scam as I recently witnessed as they abused an elderly couple who were reluctant to sign a contract during a La Jolla presentation. Be a pioneer about it; be brave. Get the word out.
We were scammed by La Jolla, Mazatlan, we also know others that were scammed and havent done anything about it yet. We wento to resolve this, only to be told we needed to give them more money they changed to points er ???
I was lied to by salesman Brad Johnson in selling a membership to GCR at Club LaJolla in Mazatlan, MX. I was told that my membership would include airfare, which was a lie. It isn't until returning home and I received my password that I discovered he lied to me. They call it "misunderstanding", but I went through several examples of how I can use weeks for airfare (up to $600.00) just to make sure i did understand. Good honest people, like myself, have no idea that they have been scammed by a fellow American, who has no conscience about taking money from unsuspecting people. I spent $2,000 USD on a service I can't ever use without airfare.
I am cancelling our contract at La Jolla, Mazatlan, purchased on February 8, 2012. This contract was signed by Joan Beisel and Philip Banyon.
It is within 5 days of our right to cancel this contract.
Please be informed that his is our official letter to rescind the contract.