PUNTA PACIFICO, Encanto Bahía Timeshare COMPLAINTS
Punta Pacifico, Encanto Bahía fractional ownership, Diamond Bay by Bloom
- Legal Name:
- Compania Hotelera Nadia S.A. de C.V.
- Resort sales locations
- Mazatlan
- Rental Companies:
- Phoenix Vacation Property Management, Premier Vacations, Swap Global Vacations
- Hotel Representatives:
- Alfredo Marcq, Vladimir Jimenez.
Legal Name
Compañía Hotelera Nadia S.A. de C.V.
Sales locations
Mazatlán, Mexico
Rental companies
Phoenix Vacation Property Management, Premier Vacations, Swap Global Vacations
Representatives
Alfredo Marcq, Vladimir Jimenez.
Background & Rebranding History
Punta Pacifico (originally marketed as Encanto Bahía fractional ownership) is a resort located in Mazatlán. While older online complaints frequently describe this property as "pre-construction" or "partially built," the physical resort is now fully completed and currently operates under the new name Diamond Bay Boutique Resort By Bloom.
However, the completion of the building does not erase the operator's troubling history. This property has undergone a clear pattern of rebranding to distance itself from negative publicity. Consumer advocates have traced its marketing names as follows:
La Jolla → Punta Pacifico / Encanto Bahía → Diamond Bay
Each name change appears to have been deployed strategically to shed a growing backlog of scam allegations, unresolved complaints, and poor reviews—while the underlying operator (Compañía Hotelera Nadia S.A. de C.V.) remains the same.
Persistent Complaints (Despite the Name Change)
Even though the resort is now finished and operating as Diamond Bay, the core complaints against this operator have not changed. Victims consistently report:
- High-pressure sales tactics using fake "resale guarantees" to push larger purchases.
- Unfulfilled rental promises, where owners are talked into renting back their weeks but never receive payment.
- Extreme booking unavailability, making it nearly impossible to secure desired dates.
Bottom Line: The name on the building has changed, and the construction is finished—but the sales tactics, legal violations, and consumer grievances remain identical. If you are considering any purchase, exchange, or rental involving this entity (under any of its names), proceed with extreme caution. Always verify your 5-day cancellation rights under Mexican law and refuse to sign any waiver that attempts to override them.
We bought at Lajolla and everything they told us is a lie. They said no maintainance fees and that we could reserve at the resort and they would take another time share in trade. None true.
Hi everyone,
Thanks for warning me, I almost joined the presentation at la Jolla.
However after reading your stories I decided not to go there!
I lost 100 pesos deposit, which I won't cry over!
Still after reading your horror stories, I decided I had to do something, so I went and met the taxi with the sales-guy. He asked me why my wife wasn't present and I told him that I came to collect my 100 pesos and that I read on the internet about the "La Jolla Scum". He told me that He had to go to the "La Jolla office" to get my 100 pesos. I grabbed him at his throath, turned him around and pulled him over some wires choking him for 30 seconds. In the mean time the taxi-driver and another guy were shouting and I told them that the best advice I could give them, was to stay away from La Jolla, while soon actions were gone take place landing them in Jail or end up dead.
I took some of his papers and his straw hat and told him he could collect his stuff if he brought me the 100 pesos, he assured me that he would bring back the 100 pesos, however I take this as another "La Jolla" promise!
(The guard at the Gate showed me this morning the hat and the papers, which still haven't been recollected, anyone interested in buying a straw-hat formerly owned by a "La Jolla" sales-guy?).
y
Knowledge is the best way to prevent a scam. Knowing that msrmceas are out their and how to identify them is key to stopping timeshare scams.Most owners don't know that the first scam was done to them when they purchased the timeshare as the resort staff misled and lied to them.
Unfortunately , once you enter into a contract at La Jolla - you can not get out. We tried within an hour after and were denied , threatened with jail. It is a total scam!! They even asked us to be their decoys by coming back the next day free of charge to just hang out and lay around the pool.