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PUNTA PACIFICO, Encanto Bahía Timeshare COMPLAINTS

Punta Pacifico, Encanto Bahía fractional ownership, Diamond Bay by Bloom

PUNTA PACIFICO, Encanto Bahía Timeshare COMPLAINTS
  Legal Name:
Compania Hotelera Nadia S.A. de C.V.
  Resort sales locations
Mazatlan
  Rental Companies:
Phoenix Vacation Property Management, Premier Vacations, Swap Global Vacations
Hotel Representatives:
Alfredo Marcq, Vladimir Jimenez.

Punta Pacifico o Encanto Bahía is a small, relatively new resort in Mazatlan, Mexico. It is only partially built, and they are selling units on a pre-construction basis. The clients often complain about their lack of compliance with the 5 day cancellation policy and their lack of availability to book when they want to use it. They also use rental and resale scams to increase their sales.

Common Complaints:

  • Salesperson claims that they prefer if the client does not use the timeshare week. Punta Pacifico o Encanto Bahía offers to pay the client a high rental price per week for the next five years to not stay at that particular resort because they wanted to keep as many units available as possible to have enough rooms available for other prospective buyers who might come to view the property.
  • Punta Pacifico o Encanto Bahía uses resale agents that guarantee the sale of an old timeshare within a 90-120 day period. They promise high resale prices, so that they can induce buyers into purchasing larger amounts for their Punta Pacifico/ENcanto Bahía timeshare package.
  • Have clients sign a Cardholders Acknowledgement that states "I realize and understand that the earnest money deposit I have credited towards my purchase contract is non-cancellable and non-refundable, as my purchase agreement has no provisions for a rescission period." This statement is in opposition to the 5 day rescission period allowed by Mexican Law.

Punta Pacifico o Encanto Bahía Phone number:
Toll free 1866 978 6826
mex. 6699 101400

To receive more information about Punta Pacifica Timeshare complaints and how to cancel it, send a WhatsApp to +52 333 239 6589, fill in the form in the contact section or call us at +1 714 277 3662.

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Read what other timeshare scam victims say:
119 Complaints
  • alex t.January 15, 2015, 12:00 am

    dont buy anything here pls, is totally scam , some friends told me that they had a lot of complaints with them , they stole your money without remorse , and another stuff, like high extra charges of maintenance , they demmand that are the top timeshare on that place, but if you want to cancel it is gonna be very difficult to do , so the better option is to avoid this

  • RoxanneDecember 29, 2014, 10:19 am

    Don't fall for it. Now I believe why they said too good to be true is probably not true.

  • GinaDecember 23, 2014, 6:35 am

    Now i just tell them I know the game and they rudely hang up.  LIARS

  • Hannah LewisNovember 24, 2014, 6:39 pm

    HELP! I need to get rid of my timeshare contract!! has anyone know how to get rid of this?

  • RebeccaNovember 14, 2014, 9:03 am

    I feel that the people who have been scammed by these unethical practices should ban together to get something done!

  • KenethNovember 13, 2014, 8:59 am

    I had the same experiance.Got suckered into the $199 deal after their second attempt at it.

  • KenethNovember 13, 2014, 8:59 am

    I had the same experiance.Got suckered into the $199 deal after their second attempt at it.

  • FrankNovember 10, 2014, 11:08 am

    They do not have the integrity to the take responsibility.will meet them in court.

  • TylerOctober 31, 2014, 10:52 am

    I wish now I had never bought. All they want is a sale, they don’t care beyond that.

  • HughOctober 30, 2014, 3:10 pm

    they were soooo rude at the timeshare presentation, i just went for the gifts, but it ended up being a nightmare

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