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VIVA WYNDHAM MAYA Timeshare COMPLAINTS

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VIVA WYNDHAM MAYA Timeshare COMPLAINTS
  Legal Name:
“Promotora Mexicana del Caribe SA de CV.
  Resort sales locations
Rivera Mayan, Playa del Carmen, Cancun, Puerto Vallarta , Cabo, Ixtapa, Bahamas

Common Complaints:

  • Poor Customer Services
  • No availability
  • Rude sales associates.
  • One of the most common scams at the moment of purchase is that Viva Wyndham Maya´s sales person will make you any verbal promise to get you to sign their contract
  • Most of their sales are done under high pressure sales tactics, a high number of members at Viva Wyndham feel like they have being lied and scam and most timeshare contracts are being misrepresented.
  • Salespeople claim that the points have more value than they actually do for exchange purposes.This is very untrue, it all depend what points you buy and unfortunate they will always sell you the small point package so at the time you realize you need more points.
  • Many clients have complained that when they go to cancel within the 5 day period, they tell them that their deposit is non-refundable.

Wyndham Reservations phone number:
Calling from the U.S. or Canada (toll-free)    1-800-996-3426
     1-800-WYNDHAM   
Calling from outside the U.S. or Canada, dial *    1-506-638-4899   
 Calling from Europe    00 877 999 3223   
 
Wyndham Hotels & Resorts Customer Care:   
Calling from the U.S. or Canada (toll-free)    1-800-466-1589   
 
Wyndham Rewards® featuring ByRequest® Representative:   
Calling from the U.S. or Canada (toll-free)    1-800-996-3426   
     1-800-WYNDHAM   
 Calling from outside the U.S. or Canada, dial *    1-506-638-4899
   
Wyndham Vacation Resorts® - Owner Reservations & Customer Service:   
Exisitng Owners - Please Call (toll-free)    1-800-251-873   


To receive more information about Viva Whyndham timeshare complaints and how to cancel it send a WhatsApp to +52 333 239 6589, fill in the form in the contact section or call us at +1 714 277 3662.

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Read what other timeshare scam victims say:
113 Complaints
  • Lucía ZamoraJuly 26, 2025, 2:36 pm

    Viva Wyndham no vale lo que cuesta. Las instalaciones se ven bien en fotos pero en persona están deterioradas. No hubo toallas limpias por horas. Muy desorganizado todo.

  • Patrick LongfordJuly 26, 2025, 2:36 pm

    I stayed at Viva Wyndham Maya in Playa del Carmen and it honestly didn’t meet basic expectations. Food was cold more often than not, and service staff seemed overwhelmed. Definitely wouldn’t go back.

  • Jessica HalfordJuly 25, 2025, 2:15 pm

    We stayed at Viva Wyndham Fortuna Beach, and honestly, I regret picking it. The rooms felt really outdated, the pool was cold, and the staff didn’t seem interested in helping with anything. It just didn’t feel like a vacation.

  • Martín OlmedoJuly 25, 2025, 2:15 pm

    Mi familia y yo fuimos a Viva Wyndham Dominicus, pero no lo recomendamos. Mal servicio, comida repetitiva y encima nos intentaron vender una membresía sin explicarnos nada claro.

  • Tanya KershawJuly 23, 2025, 2:07 pm

    I stayed at Viva Wyndham Tangerine and it just wasn’t what I expected. The food was repetitive, and the beach area was crowded and not that clean. I felt pressured every day about joining something I didn’t even understand fully.

  • Emilio Navarro July 23, 2025, 2:07 pm

    No me gustó mi experiencia en Viva Wyndham Azteca. Todo lo sentí descuidado, la habitación olía a humedad y el servicio fue regular. Además, nos acosaron con lo del tiempo compartido cada dos días.

  • Arturo MejíaJuly 22, 2025, 1:22 pm

    Lo único bueno del Viva Wyndham Dominicus fue la playa. El servicio fue lento, el personal apenas atento, y lo peor fue el intento de meternos a una presentación que no queríamos. No volvería.

  • Kelsey Montrose July 22, 2025, 1:21 pm

    Stayed at Viva Wyndham Maya and left really disappointed. Our room was never properly cleaned, and the staff seemed indifferent to anything we asked. They also kept trying to push us into some kind of vacation plan that we clearly said we weren’t interested in.

  • Terry Langston July 21, 2025, 11:28 am

    Viva Wyndham Tangerine in Cabarete was not worth the money. Food options were repetitive and lukewarm, and the beach area was full of pushy vendors. Worst part? They kept trying to talk us into some sort of club membership we didn’t ask for.

  • María Fernanda HoyosJuly 21, 2025, 11:28 am

    El hotel Viva Wyndham Azteca dejó mucho que desear. Los cuartos olían a humedad y el personal nos insistió demasiado con lo del club vacacional. Nos hizo sentir incómodos desde el segundo día.

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