VIVA WYNDHAM MAYA Timeshare COMPLAINTS
Viva Vacation Club, Viva Fortuna Beach, Dominican Republic Resorts: Viva Dominicus Beach ,Viva Dominicus Palace ,Viva Playa Dorada, Viva Samana ,Viva Tangerine. Riviera Maya Resorts, Viva Maya,Viva A
- Legal Name:
- “Promotora Mexicana del Caribe SA de CV.
- Resort sales locations
- Rivera Mayan, Playa del Carmen, Cancun, Puerto Vallarta , Cabo, Ixtapa, Bahamas
Common Complaints:
- Poor Customer Services
- No availability
- Rude sales associates.
- One of the most common scams at the moment of purchase is that Viva Wyndham Maya´s sales person will make you any verbal promise to get you to sign their contract
- Most of their sales are done under high pressure sales tactics, a high number of members at Viva Wyndham feel like they have being lied and scam and most timeshare contracts are being misrepresented.
- Salespeople claim that the points have more value than they actually do for exchange purposes.This is very untrue, it all depend what points you buy and unfortunate they will always sell you the small point package so at the time you realize you need more points.
- Many clients have complained that when they go to cancel within the 5 day period, they tell them that their deposit is non-refundable.
Wyndham Reservations phone number:
Calling from the U.S. or Canada (toll-free) 1-800-996-3426
1-800-WYNDHAM
Calling from outside the U.S. or Canada, dial * 1-506-638-4899
Calling from Europe 00 877 999 3223
Wyndham Hotels & Resorts Customer Care:
Calling from the U.S. or Canada (toll-free) 1-800-466-1589
Wyndham Rewards® featuring ByRequest® Representative:
Calling from the U.S. or Canada (toll-free) 1-800-996-3426
1-800-WYNDHAM
Calling from outside the U.S. or Canada, dial * 1-506-638-4899
Wyndham Vacation Resorts® - Owner Reservations & Customer Service:
Exisitng Owners - Please Call (toll-free) 1-800-251-873
No me gustó mi experiencia en Viva Wyndham Azteca. Todo lo sentí descuidado, la habitación olía a humedad y el servicio fue regular. Además, nos acosaron con lo del tiempo compartido cada dos días.
Lo único bueno del Viva Wyndham Dominicus fue la playa. El servicio fue lento, el personal apenas atento, y lo peor fue el intento de meternos a una presentación que no queríamos. No volvería.
Stayed at Viva Wyndham Maya and left really disappointed. Our room was never properly cleaned, and the staff seemed indifferent to anything we asked. They also kept trying to push us into some kind of vacation plan that we clearly said we weren’t interested in.
Viva Wyndham Tangerine in Cabarete was not worth the money. Food options were repetitive and lukewarm, and the beach area was full of pushy vendors. Worst part? They kept trying to talk us into some sort of club membership we didn’t ask for.
El hotel Viva Wyndham Azteca dejó mucho que desear. Los cuartos olían a humedad y el personal nos insistió demasiado con lo del club vacacional. Nos hizo sentir incómodos desde el segundo día.
No volvería a Viva Wyndham Dominicus. El trato fue indiferente, las instalaciones no estaban bien mantenidas y todo parecía enfocado solo a venderte algo. Nos sentimos ignorados como huéspedes normales.
Stayed at Viva Wyndham Maya in Playa del Carmen. Rooms were outdated, and the food left a lot to be desired. Tried to get a refund for an overcharge and got nothing but excuses. Wouldn’t recommend.
We visited Viva Wyndham Fortuna. The check-in process was a mess, our room wasn’t ready until nearly 6pm, and they couldn’t find our reservation at first. No apology either, we felt like we were just a problem for the staff.
Mi experiencia en Viva Wyndham V Samaná fue decepcionante. El lugar parecía bonito, pero la atención fue deficiente. La comida era fría y repetitiva. No valió la pena lo que pagamos.
We stayed at Viva Wyndham Dominicus Beach. The beach itself is beautiful, but the hotel experience was far from it. The AC in our room barely worked, and housekeeping skipped our room two days in a row. We had to ask three times just to get soap.