PUEBLO BONITO Timeshare COMPLAINTS
Pueblo Bonito, Pueblo Bonito Emerald Bay, Pueblo Bonito Sunset Beach, Pueblo Bonito Rose, Pueblo Bonito Pacifica, Pueblo Bonito Blanco, Samba, Pueblo Bonito Montecristo Estates Luxury Villas, Pueblo Bonito Los Cabos Beach Resort, Pueblo Bonito Emerald Estates Luxury Villas, Pueblo Bonito Mazatlán Beach Resort, Pueblo Bonito Vantage, Quivira Los Cabos Residential, Pueblo Bonito Copala, Pueblo Bonito Coronado, Pueblo Bonito Vantage San Miguel de Allende, Pueblo Bonito Vantage Centro Histórico Mazatlán. Pueblo Bonito Novaispania Residences
- Legal Name:
- Operadora de Inmuebles Los Arcos S.A. de C.V.; Terra pacifica S.A. de C.V.
- Resort sales locations
- Cabo, Mazatlan.
- Resort collections
- Concord Servicing Corporation, Phoenix, AZ.
- Rental Companies:
- Suite Getaway, Elite Retreat
- Hotel Representatives:
- Sergio Cayeros, Tele Gutierrez, David Larson, Alfredo Ramirez, Briselda Ahumada, Eugene Miller, Veronica Escamilla, Roberto Guzman, Melanie Glazier, Omar Alvarez.
Legal name
Operadora de Inmuebles Los Arcos S.A. de C.V.; Terra pacifica S.A. de C.V.
Sales locations
Los Cabos, Mazatlan.
Collections
Concord Servicing Corporation, Phoenix, AZ.
Rental companies
Suite Getaway, Elite Retreat
Representatives
Sergio Cayeros, Tele Gutierrez, David Larson, Alfredo Ramirez, Briselda Ahumada, Eugene Miller, Veronica Escamilla, Roberto Guzman, Melanie Glazier, Omar Alvarez.
Pueblo Bonito Fractional Ownership: Resorts, Locations, and Common Complaints
In this section, you will find valuable information about Pueblo Bonito’s fractional ownership business. If you are thinking about buying a timeshare at Pueblo Bonito resorts, or if you have already closed a deal, there is content on important review sites where people share their opinions about their timeshare-buying experiences at various resorts, including Pueblo Bonito membership reviews on those same sites.
Pueblo Bonito Resort Portfolio
Pueblo Bonito is a Mexican hospitality group founded in 1994, with its first resort opening in 1987. Its holding company, Blazki, operates brands such as Pueblo Bonito, Emerald Bay, Sunset Beach, Montecristo, Novaispania, Copala, and Coronado.
Today, Pueblo Bonito operates nine luxury resorts in Los Cabos and Mazatlán, plus two Pueblo Bonito Vantage properties in San Miguel de Allende and Mazatlán’s Centro Histórico.
Los Cabos: Pueblo Bonito Pacifica Golf & Spa Resort, The Towers at Pacifica, Pueblo Bonito Sunset Beach Golf & Spa Resort, Montecristo Estates Luxury Villas, Pueblo Bonito Rosé Resort & Spa, and Pueblo Bonito Los Cabos Beach Resort.
Mazatlán: Pueblo Bonito Emerald Bay Resort & Spa, Pueblo Bonito Emerald Estates Luxury Villas, and Pueblo Bonito Mazatlán Beach Resort.
Pueblo Bonito Vantage: Pueblo Bonito Vantage San Miguel de Allende, a 111-room property in the Distrito Corazón area, and Pueblo Bonito Vantage Centro Histórico Mazatlán, a 24-room retreat inside a restored 19th-century building.
Quivira Los Cabos and Copala
Quivira Los Cabos is an 1,850-acre master-planned residential and resort community in Cabo San Lucas, developed by Pueblo Bonito founder Ernesto Coppel. It contains several residential communities, including Montecristo Estates, Copala Residences, Coronado Residences, Alvar, and Old Lighthouse Club, as well as the Jack Nicklaus-designed Quivira Golf Club.
Copala is a gated, full-ownership community within Quivira. It features colonial hacienda-style condominiums and townhomes, along with access to the Copala Club House and other Quivira amenities. Copala owners also receive discounts at Pueblo Bonito resorts, including reduced rates on dining, spa treatments, and golf.
This distinction matters because Pueblo Bonito operates both full-ownership real estate and fractional/timeshare products. Buyers should understand which type of ownership they are being offered.
Fractional Ownership and Timeshare Details
Montecristo Estates, Emerald Estates, and Novaispania Residences offer fractional ownership options. Novaispania Residences is described as the most luxurious fractional opportunity, featuring a 10-acre residential community with 28 home sites and 1,200 Pueblo Bonito Universal Points each year.
Access to other Pueblo Bonito resorts depends on your ownership level, so owners should refer to their ownership information to confirm eligibility.
Common Complaints and Reviews
Despite the company’s prestigious portfolio, when it comes to Pueblo Bonito fractional ownership (Pueblo Bonito Travel Club), selling it is not as good as the company claims its treatment of guests is, as seen in recent Pueblo Bonito timeshare reviews and common complaints.
Common complaints include:
- A salesperson has the client sign a waiver giving up their five-day right to cancel, claiming it is a special one-day-only offer. This is illegal in Mexico.
- A salesperson promises to sell the client’s old timeshare to offset the cost of the new timeshare. In the end, the client is referred to a resale company that does not sell the old timeshare, and the client is stuck with two timeshares and the maintenance fees for both properties.
- Complaints about Concord Pueblo Bonito and Pueblo Bonito Travel Club.
Reviews also mention Pueblo Bonito Emerald Bay, Pueblo Bonito Pacifica, and Pueblo Bonito Sunset Beach, including problems with membership updates that clients say do not benefit them.
Online Pueblo Bonito Travel Club reviews and the complaints above show that the scam problem is growing. Much of this happens in Mexico, where salespeople exploit foreigners’ and tourists’ limited knowledge of local law while they are on vacation. Similar issues are reported at Pueblo Bonito Sunset Beach, including poor management and unpleasant staff after guests reject timeshare invitations.
If you are considering fractional ownership, work with legitimate companies and stay alert. Check the seller’s background online, and be suspicious of anyone asking for an upfront fee; trustworthy deals are handled like real estate transactions.
Porfavor no compren esto, es una completa estafa, lo que te prometen no es verdad, la persona que te lo vende, al principio se ve muy mono, pero en cuanto tienes dudas te mandan por un tubo. No les importa que canceles, pues ellos se quedan con tu anticipo. Ojala y alguien les ponga un alto a esta cadena, pues esto causa unicamente opiniones negativas para nuestro país.
I was scammed by pueblo bonito, they told me that they will rent my weeks but 1 year later they didn´t, so I went back to ask what was going on, but they convinced me that it would be easier to rent my weeks if I upgraded my membership, so I did, I paid extra money and until now I didn´t get to rent my weeks, I been scammed again.
I was scammed by pueblo bonito, they told me that they will rent my weeks but 1 year later they didn´t, so I went back to ask what was going on, but they convinced me that it would be easier to rent my weeks if I upgraded my membership, so I did, I paid extra money and until now I didn´t get to rent my weeks, I been scammed again.
My sister and I were victims of Pueblo Bonito timeshare scam in los Cabos in April 2009. We were told many lies and cannot afford to keep paying maintenances fees. Could you help us to cancel it?
Actualmente vivo en Santa clara California, pero fui de vacaciones a Cancun, a mí siempre me ha gustado mucho México, pero esta última vez que fui regrese muy desanimado. Fui invitado a una presentación de tiempo compartido en pueblo bonito, yo no tenía muchas ganas de ir pero mi esposa insistió y decidimos ir, la presentación estuvo muy larga y nos hicieron desperdiciar toda nuestra mañana ahí, pero lo peor no fue eso, fuimos convencidos de comprar una membresia la cual no queríamos, pero nos presionaron tanto y nos hablaron maravillas de ella que terminamos comprándola. Ahora visitando sitios como este me doy cuenta que no fuimos los únicos que nos sentimos en esas condiciones y también estamos buscando la cancelación de nuestro contrato, si alguien puede ayudarnos por favor infórmenos, compramos $ 25000 y fue hace 2 semanas.
1 month ago my wife and I went to Vallarta to spend a good time for vacation; everything was nice until we were invited to a timeshare presentation at pueblo Bonito. We didn’t want to be impolite, so we said yes to the seller. First bad thing: the seller told us that the presentation was going to take us 1 hour, that was a lie, the presentation took us 5 hours!! My wife and I were so disgusted, then they didn´t let us go, we saw several sellers trying to convinced us to buy a membership, finally we meet a friendly seller that we thought was a nice person and we signed the contract, they promised us that we would receive earnings for or what we bought and that was another lie!! All the presentation was a totally farce. TOURIST IF YOU GO TO VALLARTA, DON´T GO TO PUEBLO BONITO, THEY ARE CRIMINALS, THEY ONLY WANT YOU MONEY, AVOID BEEN SCAMMED!!
hi, I purchased a time share in Pueblo Bonito, Cabo San Lucus, on Tuesday. We were told that Pueblo Bonito would rent our timeshare and resell our previous one. I would like to consult with anybody in your company to clear some questions and possible cancellation if we were mislead.
Thank you.
I went to pueblo bonito to cancel my membership because I realize that it is not profitable as the seller told me when I purchased my membership, last time that I visited the resort the seller told me that what I should upgrade my membership to take full advantage of the resort and it will be easier to rent my weeks, I told the seller that I will think about it. Should I upgrade my timeshare?
I would like to cancel my contract, I was victim of a timeshare scam and I want to get rid of this timeshare contract. I never felt this way, so frustrated and disappointed for the purchase that I did.
I don´t recommend pueblo bonito they lied to me and took my Money in a dishonest way, they sold me a membership as a investment, I told them that I already had a timeshare and that I did not wanted another one they told me that I could use both and I could rent my weeks at pueblo bonito because is a new system that could generate a profit. I been waiting for 3 years for the profit they promised me and until now I haven´t received a penny.