FIESTA AMERICANA VACATION CLUB Timeshare COMPLAINTS
Live Aqua, Grand Fiesta Americana, Curamoria Collection, Fiesta Americana, The Explorean, Fiesta INN, Gamma Hoteles, One Hoteles, Kivac, Freestyle Hotels, Fiesta Rewards, Fiesta Americana Travelty, Fiesta Rewards Apreaciare, Fiesta Rewards Motiva, Access
Legal Name
Grupo Posadas S.A de CV, Desarrolladora Caribe S. A de C.V., Posadas de Latinoameria S.A. de C.V., Grupo Posadas S.A. B de C.V.
Sales Locations
Acapulco, Aguscalientes, Cozumel, Cancún, CDMX, Ciudad del Carmen, Chihuahua, Ciudad Juarez, Celaya, Cuernavaca, Chetumal, Culiacan, Durango,Guadalajara, Hermosillo, León, Los Cabos, Los Mochis, Merida, Mexicali, Monterrey, Morelia, Nogales Puerto Vallarta, Punta Cana, Queretaro, San Miguel de Allende, San Luis Potosi, Oaxaca, Puebla, Queretaro, Tuxtla, Veracruz, Zacatecas.
Complaints
- There is never availability for the dates you want to travel
- It´s more difficult to find available room as a member of the Fiesta Americana Vacation Club
- Annual fees are too high and in dollars
- You must pay maintenance fees even if you do no use your timeshare
- You must pay a Club fee
- Fiesta Americana decides when and how to raise its fees
- They sell your data information to scam companies
- Insufficient points to vacation
Fiesta Americana tiene un lugar increíble, pero nuestra experiencia se arruinó con tanta presión para comprar membresías. Nos ofrecieron un desayuno gratis si asistíamos a una charla, que al final se alargó demasiado. Cuando dijimos que no, el trato del personal cambió y sentimos que ya no querían atendernos igual.
Las instalaciones son buenas, la alberca y la playa agradables, pero el servicio era muy desigual. Todo parecía depender de si habías comprado su programa o no, lo cual no es justo para un huésped común.
Fiesta Americana’s location is beautiful, but the stay was frustrating because of how much emphasis they put on selling memberships. They offered us free breakfast to attend a sales talk, which dragged on for hours. When we declined, the friendliness ended, and we felt ignored by staff afterward.
The pool and beach were nice, but service was inconsistent. It felt like everything was tied to whether or not you bought into their program. That’s not how hospitality should work.
Las instalaciones de Fiesta Americana son buenas, pero la insistencia para comprar su membresía arruinó nuestra experiencia. Apenas llegamos, nos ofrecieron asistir a una plática “rápida” que terminó durando casi tres horas. Fue una presión constante para firmar algo que no queríamos.
Durante toda la estancia nos llamaban a la habitación y hasta en el restaurante nos recordaban lo mismo. En vez de descansar, parecía que teníamos que esquivar vendedores todo el tiempo. No recomiendo este lugar por esa razón.
At Fiesta Americana, we enjoyed the pool and some of the amenities, but our whole stay was overshadowed by the constant pressure to attend sales meetings. From the moment we checked in, they kept reminding us about a “presentation” that would supposedly take just 90 minutes. Of course, it was much longer, and they wouldn’t stop pushing for us to sign up.
We said no multiple times, but they kept calling our room and approaching us at breakfast. It made what should’ve been a relaxing vacation feel more like a business trip. We won’t be coming back.
Fiesta Americana Condesa had nice pools, but the constant pressure to join their vacation club made it impossible to relax. Even in the restaurants, staff would bring up “special packages.”
El hotel Fiesta Americana tiene instalaciones bonitas, pero el personal insiste todo el tiempo con vender membresías. Es incómodo y molesto.
The resort was fine overall, but I didn’t appreciate how hard they pushed their membership. It felt like we were being sold to every day of our trip. Not the relaxing getaway we were expecting.
Fiesta Americana parecía una buena opción, pero desde que llegamos nos empezaron a presionar para ir a la presentación de su club. Dijimos que no varias veces y aún así insistieron. Muy incómodo.
Stayed at Fiesta Americana Puerto Vallarta. Staff was friendly, but the pressure to attend a sales meeting was intense. They say it’s voluntary, but we were asked multiple times and it got awkward. It ruined the relaxing vibe.
Fiesta Americana Cancún fue bonito al principio, pero la insistencia para que compres su membresía arruinó el viaje. No aceptan un “no” por respuesta, y la presentación duró horas.