FIESTA AMERICANA VACATION CLUB Timeshare COMPLAINTS
Live Aqua, Grand Fiesta Americana, Curamoria Collection, Fiesta Americana, The Explorean, Fiesta INN, Gamma Hoteles, One Hoteles, Kivac, Freestyle Hotels, Fiesta Rewards, Fiesta Americana Travelty, Fiesta Rewards Apreaciare, Fiesta Rewards Motiva, Access
Legal Name
Grupo Posadas S.A de CV, Desarrolladora Caribe S. A de C.V., Posadas de Latinoameria S.A. de C.V., Grupo Posadas S.A. B de C.V.
Sales Locations
Acapulco, Aguscalientes, Cozumel, Cancún, CDMX, Ciudad del Carmen, Chihuahua, Ciudad Juarez, Celaya, Cuernavaca, Chetumal, Culiacan, Durango,Guadalajara, Hermosillo, León, Los Cabos, Los Mochis, Merida, Mexicali, Monterrey, Morelia, Nogales Puerto Vallarta, Punta Cana, Queretaro, San Miguel de Allende, San Luis Potosi, Oaxaca, Puebla, Queretaro, Tuxtla, Veracruz, Zacatecas.
Complaints
- There is never availability for the dates you want to travel
- It´s more difficult to find available room as a member of the Fiesta Americana Vacation Club
- Annual fees are too high and in dollars
- You must pay maintenance fees even if you do no use your timeshare
- You must pay a Club fee
- Fiesta Americana decides when and how to raise its fees
- They sell your data information to scam companies
- Insufficient points to vacation
The location was great, but our time at Fiesta Americana Cozumel wasn’t smooth. Restaurant wait times were long, and service was inconsistent. We got approached multiple times for their membership deal, which we already declined. Got tired of repeating ourselves.
Fuimos a Fiesta Americana Condesa. El hotel se veía bien, pero hubo varios detalles con el servicio. Nos dieron información contradictoria y no respetaron la reserva de restaurante. Además, muy insistentes con su club de vacaciones.
Fiesta Americana Riviera Maya is nice, but check-in took far too long, and someone knocked at our door twice asking us to attend a membership talk. We’d said no, would’ve appreciated a bit more respect for boundaries.
El hotel está bonito, pero el servicio fue un poco lento. No resolvieron rápido un problema con el aire acondicionado. También intentaron vendernos un plan de vacaciones varias veces.
Fiesta Americana Puerto Vallarta had its positives — nice beach, decent food — but service was slow, especially at the front desk. We had an issue with the key cards not working and had to go back twice. They also tried to get us to attend a membership talk even after we said we weren’t interested.
El hotel en Los Cabos estaba bonito, pero hubo muchos detalles. El minibar no funcionaba y no lo cambiaron. También nos ofrecieron un desayuno especial, pero era para vendernos una membresía. Eso no nos gustó nada.
El hotel está bien ubicado, pero el servicio deja mucho que desear. Nos dieron una habitación distinta a la que habíamos reservado, y no fue fácil que lo corrigieran. Además, estaban insistiendo mucho con su programa de socios.
Fiesta Americana in Cozumel has a great location, but the service was spotty. We had to call more than once to get things like extra towels or help with the AC. There was also a long delay at check-in, which set the tone. I expected smoother service.
Fiesta Americana Condesa had nice staff, but there were too many people trying to sell you something. We were approached more than once to “learn about exclusive benefits,” which turned into a push for some kind of membership. That wasn’t the vibe we were looking for.
Fiesta Americana Acapulco tiene buena vista, pero el servicio fue muy lento. La comida tardaba más de una hora y el cuarto no estaba listo cuando llegamos. Además, insistieron con un programa vacacional que no nos interesaba.