FIESTA AMERICANA VACATION CLUB Timeshare COMPLAINTS
Live Aqua, Grand Fiesta Americana, Curamoria Collection, Fiesta Americana, The Explorean, Fiesta INN, Gamma Hoteles, One Hoteles, Kivac, Freestyle Hotels, Fiesta Rewards, Fiesta Americana Travelty, Fiesta Rewards Apreaciare, Fiesta Rewards Motiva, Access
Legal Name
Grupo Posadas S.A de CV, Desarrolladora Caribe S. A de C.V., Posadas de Latinoameria S.A. de C.V., Grupo Posadas S.A. B de C.V.
Sales Locations
Acapulco, Aguscalientes, Cozumel, Cancún, CDMX, Ciudad del Carmen, Chihuahua, Ciudad Juarez, Celaya, Cuernavaca, Chetumal, Culiacan, Durango,Guadalajara, Hermosillo, León, Los Cabos, Los Mochis, Merida, Mexicali, Monterrey, Morelia, Nogales Puerto Vallarta, Punta Cana, Queretaro, San Miguel de Allende, San Luis Potosi, Oaxaca, Puebla, Queretaro, Tuxtla, Veracruz, Zacatecas.
Complaints
- There is never availability for the dates you want to travel
- It´s more difficult to find available room as a member of the Fiesta Americana Vacation Club
- Annual fees are too high and in dollars
- You must pay maintenance fees even if you do no use your timeshare
- You must pay a Club fee
- Fiesta Americana decides when and how to raise its fees
- They sell your data information to scam companies
- Insufficient points to vacation
Lo peor fue la comida en Fiesta Americana Puerto Vallarta. Sin variedad, y a veces ni caliente estaba. El spa sí estuvo bien, pero no compensa lo demás.
I booked Fiesta Americana Condesa expecting something high-end. The food was the same every day and the staff seemed understaffed. We had to wait too long for simple things like beach towels.
No fue lo que esperábamos. En Fiesta Americana Cozumel tuvimos problemas desde el primer día. El aire acondicionado fallaba, y nadie nos dio solución. Lo peor fue que querían vendernos una membresía “urgente”.
The beach was lovely but that’s where it ends. Fiesta Americana Los Cabos was full of delays, from room service to check-in. It also felt like they were constantly upselling stuff we didn’t ask for.
We stayed at Fiesta Americana Condesa and the experience was just okay. Food was bland and customer service was frustrating. We also didn’t appreciate being asked three times to attend their “presentation”.
No me gustó la forma en que manejan las reservaciones en Fiesta Americana. Tuvimos que esperar horas para entrar a la habitación y al final intentaron vendernos una membresía sin explicaciones claras.
Fiesta Americana Coral Beach looked nice online but didn’t meet expectations. The staff wasn’t responsive, the food was average at best, and they kept bringing up joining their club even when I said no the first time.
Todo era bonito en apariencia en Fiesta Americana Cancún, pero cuando estás ahí, te das cuenta de que todo gira alrededor de venderte una membresía. Cansado y nada relajante.
En Fiesta Americana Puerto Vallarta todo parecía ir bien, hasta que comenzaron con el tema del club vacacional. Nos quitó el gusto de estar ahí. Solo buscábamos descansar, no firmar contratos.
We booked Fiesta Americana Condesa Cancun. The pool area was beautiful, but everything else felt off. We were constantly approached about joining their club, which felt awkward and unwelcoming.