FIESTA AMERICANA VACATION CLUB Timeshare COMPLAINTS
Live Aqua, Grand Fiesta Americana, Curamoria Collection, Fiesta Americana, The Explorean, Fiesta INN, Gamma Hoteles, One Hoteles, Kivac, Freestyle Hotels, Fiesta Rewards, Fiesta Americana Travelty, Fiesta Rewards Apreaciare, Fiesta Rewards Motiva, Access
Legal Name
Grupo Posadas S.A de CV, Desarrolladora Caribe S. A de C.V., Posadas de Latinoameria S.A. de C.V., Grupo Posadas S.A. B de C.V.
Sales Locations
Acapulco, Aguscalientes, Cozumel, Cancún, CDMX, Ciudad del Carmen, Chihuahua, Ciudad Juarez, Celaya, Cuernavaca, Chetumal, Culiacan, Durango,Guadalajara, Hermosillo, León, Los Cabos, Los Mochis, Merida, Mexicali, Monterrey, Morelia, Nogales Puerto Vallarta, Punta Cana, Queretaro, San Miguel de Allende, San Luis Potosi, Oaxaca, Puebla, Queretaro, Tuxtla, Veracruz, Zacatecas.
Complaints
- There is never availability for the dates you want to travel
- It´s more difficult to find available room as a member of the Fiesta Americana Vacation Club
- Annual fees are too high and in dollars
- You must pay maintenance fees even if you do no use your timeshare
- You must pay a Club fee
- Fiesta Americana decides when and how to raise its fees
- They sell your data information to scam companies
- Insufficient points to vacation
There were good moments during the stay, but anything involving coordination became stressful much faster than it should have. Reservations we had confirmed earlier somehow disappeared later in the day, and we repeatedly had to stop what we were doing just to verify things again.
That constant uncertainty changes the atmosphere of the vacation. You end up treating every plan as “tentative” because you’re never fully sure it was processed correctly.
Con Fiesta Americana terminé bastante decepcionada con la disponibilidad relacionada con ciertos beneficios y paquetes. Intenté reservar con suficiente tiempo y aun así aparecieron restricciones inesperadas.
Lo más frustrante fue ver disponibilidad en otros sitios mientras por la membresía seguían diciendo que no había opciones. Esa diferencia genera mucha desconfianza.
Parts of the trip were enjoyable, but anything involving coordination became unnecessarily stressful. I confirmed dinner reservations earlier in the day only to arrive later and find out nothing had been entered correctly. It happened more than once, which made us start double-checking everything ourselves.
That constant uncertainty changes the mood of the trip. Instead of relaxing, you end up mentally keeping track of confirmations, screenshots, and backup plans because you’re not fully confident things are handled.
Con Fiesta Americana me encontré con el mismo problema que he visto mencionar a otros propietarios: disponibilidad muy limitada cuando intentas usar ciertos beneficios.
Reservamos con bastante anticipación y aun así aparecieron restricciones inesperadas. Lo más frustrante fue encontrar habitaciones abiertas en otras plataformas mientras nosotros seguíamos recibiendo negativas por la membresía.
Con Fiesta Americana entendí la frustración de quienes hablan de disponibilidad limitada. Intenté reservar ciertas fechas con anticipación y siempre aparecía una nueva restricción o cambio inesperado.
Lo más molesto fue ver opciones abiertas por otros canales mientras por la membresía no había nada. Esa diferencia genera mucha molestia.
There were enjoyable parts of the stay, but any plan that depended on coordination felt shaky. I had something confirmed earlier in the day and later found out it hadn’t been processed correctly.
After that happened twice, I started checking everything again myself. That’s not how you want to spend time during a trip that’s supposed to feel easy.
Con Fiesta Americana entendí por qué algunos propietarios se quejan de la disponibilidad. Intenté reservar fechas específicas con tiempo y siempre aparecía una nueva limitación.
Lo curioso es que por otros medios sí parecía haber espacio. Esa diferencia entre lo prometido y lo real genera bastante molestia.
There were good moments during the stay, but anything involving coordination felt shaky. I had a reservation confirmed in the afternoon and then was told later that night it wasn’t showing correctly.
It eventually got fixed, but the pattern was the same with several things: you think it’s handled, then you need to revisit it again. That constant checking takes the fun out of the trip.
The stay itself had good moments, but anything that required coordination felt unnecessarily complicated. I had a dinner reservation confirmed earlier in the day, and when I showed up, it somehow wasn’t in the system anymore. No real explanation, just a workaround.
After that, I started double-checking everything, which isn’t how you want to spend your time on vacation. You expect things to flow a bit more smoothly.
He visto varias experiencias relacionadas con membresías en Fiesta Americana donde las fechas nunca coinciden con lo que prometen. En mi caso, intenté reservar con tiempo y siempre había alguna excusa.
Lo más frustrante es que al buscar por fuera sí encuentras disponibilidad. Eso hace pensar que el problema no es el hotel, sino las condiciones del contrato.