UNLIMITED VACATION CLUB Timeshare COMPLAINTS
Unlimited Vacation Club, Zoetry Wellness & Spa Resorts, Secrets Resorts & Spas, Breathless Resorts & Spas, Dreams Resorts & Spas, Hyatt Hotels & Resorts, Alua Hotels & Spas, Sunscape Resorts & Spa, Club Serena
Legal Name: Club de Descuentos Vacacionales MX, S. de R.L. de C.V.
Corporate Address: Diagonal Aviacion 3 (Int 317), Fraccionamiento Playacar Fase 2, Solidaridad, Quintana Roo, Mexico
Locations
Riviera Maya, Los Cabos, Nuevo Vallarta, Puerto Vallarta, Ixtapa, Acapulco, Huatulco, Cancún, Punta Cana, Playa del Carmen, Montego Bay, Curaçao, Costa Rica
Customer Service handled by: GBS International, Inc.
Website: www.unlimitedvacationclub.com
Associated Resorts & Locations
Unlimited Vacation Club provides access to a wide portfolio of luxury all-inclusive resorts across Mexico, the Caribbean, and beyond. The club includes properties under several well-known brands:
Inclusive Collection (World of Hyatt):
- Hyatt Zilara (adults-only): Cancun, Punta Cana
- Hyatt Ziva (family-friendly): Cancun, Punta Cana, Puerto Vallarta, Los Cabos
- Hyatt Vivid: Playa del Carmen, Grand Island Riviera Maya
AMResorts Brands:
- Zoëtry Wellness & Spa Resorts (ultra-luxury, wellness-focused)
- Secrets Resorts & Spas (adults-only luxury)
- Breathless Resorts & Spas (adults-only, vibrant nightlife)
- Dreams Resorts & Spas (family-friendly luxury)
- Sunscape Resorts & Spa (family-friendly, casual)
- Alua Hotels & Spas
Primary Locations:
- Mexico: Riviera Maya, Los Cabos, Nuevo Vallarta, Puerto Vallarta, Ixtapa, Acapulco, Huatulco, Cancún, Playa del Carmen
- Caribbean: Punta Cana (Dominican Republic), Montego Bay (Jamaica), Curaçao
- Other: Costa Rica
AAA Recognition: In 2023, 38 resorts in the UVC portfolio held AAA Diamond designations, with five resorts earning the prestigious AAA Five Diamond rating.
Unlimited Vacation Club (UVC) is a vacation membership program that operates similarly to a traditional timeshare, though it does not involve actual real estate ownership. Instead, members make a down payment and monthly payments to receive discounted rates at a portfolio of luxury resorts. The club is marketed as offering free or deeply discounted weeklong stays at high-end properties with opulent suites, pristine beaches, swim-up bars, and private concierges.
Important: UVC is not affiliated with the Unlimited Vacation Club brand operated by GBS International, Inc. in the United States. The Mexico-based club discussed here is operated by AMResorts® and is closely tied to Hyatt's Inclusive Collection.
To receive more information about Unlimited Vacation Club and how to cancel it, send a WhatsApp to +52 333 239 6589 fill in the form on the contact section or call us at +1 714 277 3662
Read our article: How to cancel and Unlimited Vacation Club timeshare?
They made me believe I was “investing” in future travel... but everything’s either booked, “unavailable” or double the price. Tried to cancel and they ghosted me. I’ve been chasing emails for 5 months. Legit one of the worst financial decisions of my life.
Unlimited Vacation Club?? More like UNLIMITED SCAM. They made it sound like we were getting exclusive benefits, but every “perk” had strings attached. Fees popping up everywhere, NOTHING was as promised. Worst travel decision of my life.
Me siento ROBADO con Unlimited Vacation Club. Lo pintan como una membresía exclusiva con acceso preferente, pero nunca hay disponibilidad real. Encima, el servicio al cliente es inexistente. Ya ni contesto llamadas por miedo a que sea otra venta encubierta.
I’m honestly still mad about the money we threw at UVC. They made everything sound so simple. Nope. Every time we try to book something, it’s “not available,” “limited inventory,” or some kind of upgrade required. What exactly did we pay for then?? The reps vanish once you sign. And the fees?? They keep piling up. I feel scammed.
Joining UVC was a HUGE regret. Try calling their reps, they just shuffle you around and never give straight answers. You basically pay a giant fee to get offered more expensive upgrades. Everything feels like a bait-and-switch. Total waste.
Joining Unlimited Vacation Club was one of the worst financial decisions I've ever made. Everything is locked behind “blackout dates”, upgrades, and ridiculous wait times. Their so-called "concierge" service is just another way to waste your time while they upsell you more stuff you don’t need.
Stay FAR away from UVC. Their whole model is designed to trap you in a never-ending loop of fees, restrictions, and broken promises. They tell you you're getting “VIP access” but nothing is ever available unless you book YEARS in advance. When you call, they act like it's your fault.
Con Unlimited Vacation Club todo es promesa y nada realidad. Te hablan bonito, pero a la hora de reservar… NUNCA hay lugar. Te ofrecen destinos “exclusivos” que no existen. Pagué mucho por algo que no uso.
They promise “unlimited” options, but almost everything is blacked out or costs extra. Customer service was useless, and trying to get out of the contract? Impossible. Worst travel decision I’ve made. EVER.
They promise “unlimited” options, but almost everything is blacked out or costs extra. Customer service was useless, and trying to get out of the contract? Impossible. Worst travel decision I’ve made. EVER.