UNLIMITED VACATION CLUB Timeshare COMPLAINTS
Unlimited Vacation Club, Zoetry Wellness & Spa Resorts, Secrets Resorts & Spas, Breathless Resorts & Spas, Dreams Resorts & Spas, Hyatt Hotels & Resorts, Alua Hotels & Spas, Sunscape Resorts & Spa, Club Serena

Legal Name: Club de Descuentos Vacacionales MX, S. de R.L. de C.V.
Corporate Address: Diagonal Aviacion 3 (Int 317), Fraccionamiento Playacar Fase 2, Solidaridad, Quintana Roo, Mexico
Locations
Riviera Maya, Los Cabos, Nuevo Vallarta, Puerto Vallarta, Ixtapa, Acapulco, Huatulco, Cancún, Punta Cana, Playa del Carmen, Montego Bay, Curaçao, Costa Rica
Customer Service handled by: GBS International, Inc.
Website: www.unlimitedvacationclub.com
Associated Resorts & Locations
Unlimited Vacation Club provides access to a wide portfolio of luxury all-inclusive resorts across Mexico, the Caribbean, and beyond. The club includes properties under several well-known brands:
Inclusive Collection (World of Hyatt):
- Hyatt Zilara (adults-only): Cancun, Punta Cana
- Hyatt Ziva (family-friendly): Cancun, Punta Cana, Puerto Vallarta, Los Cabos
- Hyatt Vivid: Playa del Carmen, Grand Island Riviera Maya
AMResorts Brands:
- Zoëtry Wellness & Spa Resorts (ultra-luxury, wellness-focused)
- Secrets Resorts & Spas (adults-only luxury)
- Breathless Resorts & Spas (adults-only, vibrant nightlife)
- Dreams Resorts & Spas (family-friendly luxury)
- Sunscape Resorts & Spa (family-friendly, casual)
- Alua Hotels & Spas
Primary Locations:
- Mexico: Riviera Maya, Los Cabos, Nuevo Vallarta, Puerto Vallarta, Ixtapa, Acapulco, Huatulco, Cancún, Playa del Carmen
- Caribbean: Punta Cana (Dominican Republic), Montego Bay (Jamaica), Curaçao
- Other: Costa Rica
AAA Recognition: In 2023, 38 resorts in the UVC portfolio held AAA Diamond designations, with five resorts earning the prestigious AAA Five Diamond rating.
Unlimited Vacation Club (UVC) is a vacation membership program that operates similarly to a traditional timeshare, though it does not involve actual real estate ownership. Instead, members make a down payment and monthly payments to receive discounted rates at a portfolio of luxury resorts. The club is marketed as offering free or deeply discounted weeklong stays at high-end properties with opulent suites, pristine beaches, swim-up bars, and private concierges.
Important: UVC is not affiliated with the Unlimited Vacation Club brand operated by GBS International, Inc. in the United States. The Mexico-based club discussed here is operated by AMResorts® and is closely tied to Hyatt's Inclusive Collection.
To receive more information about Unlimited Vacation Club and how to cancel it, send a WhatsApp to +52 333 239 6589 fill in the form on the contact section or call us at +1 714 277 3662
Read our article: How to cancel and Unlimited Vacation Club timeshare?

I joined Unlimited Vacation Club thinking it would simplify future travel plans. Instead, it became another thing I had to keep track of: availability, fees, restrictions, and constant confirmations.
The idea sounds good on paper, but the reality requires much more effort than I expected. I wanted convenience, not another complicated process to manage.
Compré Unlimited Vacation Club pensando que sería una inversión para viajar más fácilmente, pero con el tiempo empezaron las dudas.
Las cuotas, las restricciones y la disponibilidad limitada hacen que muchas veces parezca más complicado utilizar el beneficio que simplemente buscar otras opciones.
I joined Unlimited Vacation Club because I wanted less stress when planning future trips. Instead, I ended up with another thing to manage: fees, restrictions, booking rules, and constant follow-ups.
The concept sounds convenient, but the practical side has been much more demanding. I expected the membership to remove complications, not create more of them.
I joined Unlimited Vacation Club because I wanted fewer complications when planning trips. Instead, I’ve found myself keeping track of fees, availability, rules, and confirmations constantly.
The idea sounds convenient, but the actual process has been much more demanding than expected. Eventually you start wondering whether the membership is saving you time or just adding another responsibility.
Compré Unlimited Vacation Club pensando que sería una forma práctica de organizar vacaciones, pero con el tiempo surgieron muchas dudas.
Entre cuotas, restricciones y poca disponibilidad en fechas convenientes, la experiencia cambió bastante. Muchas cosas deberían explicarse mejor antes de firmar cualquier contrato.
Compré Unlimited Vacation Club pensando que tendría más facilidad para viajar cada año, pero con el tiempo la realidad fue diferente.
Las cuotas aumentan, las condiciones cambian y cuando quieres resolver dudas importantes las respuestas no siempre son directas. Muchas personas deberían conocer esa parte antes de firmar.
I joined Unlimited Vacation Club because it sounded like a practical way to plan future vacations. Instead, it has become another thing I have to keep track of: fees, restrictions, booking rules, and constant confirmation.
The concept sounds convenient, but the actual experience has required more patience than expected. When something is supposed to make travel easier, it shouldn’t create so many extra steps.
Unlimited Vacation Club was presented as something that would simplify travel planning, but honestly it feels more like managing a complicated subscription service. Every reservation seems to require repeated confirmations, follow-up calls, and extra steps that shouldn’t be necessary.
The frustrating part is how repetitive the process becomes. After a while, you realize you’re investing more energy into organizing the membership than actually enjoying the vacations themselves.
Firmé con Unlimited Vacation Club pensando que facilitaría nuestras vacaciones familiares, pero con el tiempo las cuotas y restricciones terminaron cambiando completamente la experiencia.
Además, cuando empiezas a preguntar sobre cancelaciones o posibles salidas del contrato, las respuestas dejan de ser claras. Muchas personas descubren demasiado tarde lo complicado que realmente es el proceso.
Unlimited Vacation Club was marketed to us as a way to make traveling easier, but honestly it feels like managing paperwork disguised as a vacation program. Every reservation seems to require extra calls, repeated confirmations, and endless follow-ups.
The strange thing is that no individual interaction feels terrible on its own. It’s the repetition that wears you down. Eventually you realize you’re spending more time organizing the membership than enjoying the travel itself.