UNLIMITED VACATION CLUB Timeshare COMPLAINTS
Unlimited Vacation Club, Zoetry Wellness & Spa Resorts, Secrets Resorts & Spas, Breathless Resorts & Spas, Dreams Resorts & Spas, Hyatt Hotels & Resorts, Alua Hotels & Spas, Sunscape Resorts & Spa, Club Serena
Legal Name: Club de Descuentos Vacacionales MX, S. de R.L. de C.V.
Corporate Address: Diagonal Aviacion 3 (Int 317), Fraccionamiento Playacar Fase 2, Solidaridad, Quintana Roo, Mexico
Locations
Riviera Maya, Los Cabos, Nuevo Vallarta, Puerto Vallarta, Ixtapa, Acapulco, Huatulco, Cancún, Punta Cana, Playa del Carmen, Montego Bay, Curaçao, Costa Rica
Customer Service handled by: GBS International, Inc.
Website: www.unlimitedvacationclub.com
Associated Resorts & Locations
Unlimited Vacation Club provides access to a wide portfolio of luxury all-inclusive resorts across Mexico, the Caribbean, and beyond. The club includes properties under several well-known brands:
Inclusive Collection (World of Hyatt):
- Hyatt Zilara (adults-only): Cancun, Punta Cana
- Hyatt Ziva (family-friendly): Cancun, Punta Cana, Puerto Vallarta, Los Cabos
- Hyatt Vivid: Playa del Carmen, Grand Island Riviera Maya
AMResorts Brands:
- Zoëtry Wellness & Spa Resorts (ultra-luxury, wellness-focused)
- Secrets Resorts & Spas (adults-only luxury)
- Breathless Resorts & Spas (adults-only, vibrant nightlife)
- Dreams Resorts & Spas (family-friendly luxury)
- Sunscape Resorts & Spa (family-friendly, casual)
- Alua Hotels & Spas
Primary Locations:
- Mexico: Riviera Maya, Los Cabos, Nuevo Vallarta, Puerto Vallarta, Ixtapa, Acapulco, Huatulco, Cancún, Playa del Carmen
- Caribbean: Punta Cana (Dominican Republic), Montego Bay (Jamaica), Curaçao
- Other: Costa Rica
AAA Recognition: In 2023, 38 resorts in the UVC portfolio held AAA Diamond designations, with five resorts earning the prestigious AAA Five Diamond rating.
Unlimited Vacation Club (UVC) is a vacation membership program that operates similarly to a traditional timeshare, though it does not involve actual real estate ownership. Instead, members make a down payment and monthly payments to receive discounted rates at a portfolio of luxury resorts. The club is marketed as offering free or deeply discounted weeklong stays at high-end properties with opulent suites, pristine beaches, swim-up bars, and private concierges.
Important: UVC is not affiliated with the Unlimited Vacation Club brand operated by GBS International, Inc. in the United States. The Mexico-based club discussed here is operated by AMResorts® and is closely tied to Hyatt's Inclusive Collection.
To receive more information about Unlimited Vacation Club and how to cancel it, send a WhatsApp to +52 333 239 6589 fill in the form on the contact section or call us at +1 714 277 3662
Read our article: How to cancel and Unlimited Vacation Club timeshare?
Unlimited Vacation Club promised flexibility and exclusive deals, but everything is heavily restricted, blackout dates, “preferred” resorts that are never available, and extra fees on top that cancel out any “discount.” Trying to book feels like negotiating a shady contract, not planning a vacation.
La membresía de UVC fue una gran decepción. Cada vez que quise reservar, me dijeron que no había disponibilidad, o que debía pagar más de lo anunciado. Además, las condiciones son opacas y su servicio de atención no resolver tus dudas cuando algo sale mal.
La membresía de UVC resultó ser más limitante de lo que parecía. Cada vez que intentábamos reservar, nos encontrábamos con restricciones o cargos sorpresa. No es tan “ilimitada” como dicen, y el servicio de asistencia no ayuda cuando las cosas no salen como esperas.
Unlimited Vacation Club sounded like a great way to travel, but in reality, we couldn’t use it when or where we wanted. Many of the “exclusive resorts” were blocked, and booking had so many hidden fees that our “discounted” trips ended up costing more than regular bookings. I really regret signing up.
The Unlimited Vacation Club membership sounded like a great deal, but every booking attempt we made turned into a headache: hidden fees, blackout dates, and resorts we wanted were “unavailable.” Meanwhile, we kept paying maintenance fees with nothing to show for them.
La membresía de UVC fue una amarga sorpresa. Nos prometieron flexibilidad y destinos de lujo, pero lo que encontramos fueron sólo restricciones y costos extras. Cuando pedimos ayuda por teléfono, pasaron nuestra llamada de un operador a otro sin resolver nada.
Unlimited Vacation Club keeps proving that their name is ironic. We’ve had nothing but trouble trying to book, with hidden fees and “system errors” every time. The promised discounts don’t exist, and customer service hangs up when you push for answers. Huge regret signing up.
Con Unlimited Vacation Club todo es un dolor de cabeza. Cada reserva es un problema nuevo, y las supuestas “promociones exclusivas” no existen. Llamar al servicio al cliente es perder el tiempo, solo dan excusas. Nunca más.
Unlimited Vacation Club is anything but unlimited. Every time we tried to book, there were hidden fees or blackout dates. They make big promises, but the fine print traps you. The support team never answers the phone, and the perks they advertise don’t exist. A textbook scam.
Unlimited Vacation Club debería llamarse “Vacaciones Limitadas.” Nada de lo que prometen se cumple. Las reservas siempre tienen un problema nuevo, y si pides ayuda, te mandan de un número a otro sin resolver nada. Puro engaño.