Home » Resort Black list » UNLIMITED VACATION CLUB Timeshare COMPLAINTS

UNLIMITED VACATION CLUB Timeshare COMPLAINTS

Unlimited Vacation Club, Zoetry Wellness & Spa Resorts, Secrets Resorts & Spas, Breathless Resorts & Spas, Dreams Resorts & Spas, Hyatt Hotels & Resorts, Alua Hotels & Spas, Sunscape Resorts & Spa, Club Serena

UNLIMITED VACATION CLUB Timeshare COMPLAINTS

Legal Name: Club de Descuentos Vacacionales MX, S. de R.L. de C.V.

Corporate Address: Diagonal Aviacion 3 (Int 317), Fraccionamiento Playacar Fase 2, Solidaridad, Quintana Roo, Mexico

Locations
Riviera Maya, Los Cabos, Nuevo Vallarta, Puerto Vallarta, Ixtapa, Acapulco, Huatulco, Cancún, Punta Cana, Playa del Carmen, Montego Bay, Curaçao, Costa Rica
Customer Service handled by: GBS International, Inc.

Website: www.unlimitedvacationclub.com

Associated Resorts & Locations
Unlimited Vacation Club provides access to a wide portfolio of luxury all-inclusive resorts across Mexico, the Caribbean, and beyond. The club includes properties under several well-known brands:

Inclusive Collection (World of Hyatt):

  • Hyatt Zilara (adults-only): Cancun, Punta Cana
  • Hyatt Ziva (family-friendly): Cancun, Punta Cana, Puerto Vallarta, Los Cabos
  • Hyatt Vivid: Playa del Carmen, Grand Island Riviera Maya

AMResorts Brands:

  • Zoëtry Wellness & Spa Resorts (ultra-luxury, wellness-focused)
  • Secrets Resorts & Spas (adults-only luxury)
  • Breathless Resorts & Spas (adults-only, vibrant nightlife)
  • Dreams Resorts & Spas (family-friendly luxury)
  • Sunscape Resorts & Spa (family-friendly, casual)
  • Alua Hotels & Spas

Primary Locations:

  • Mexico: Riviera Maya, Los Cabos, Nuevo Vallarta, Puerto Vallarta, Ixtapa, Acapulco, Huatulco, Cancún, Playa del Carmen
  • Caribbean: Punta Cana (Dominican Republic), Montego Bay (Jamaica), Curaçao
  • Other: Costa Rica

AAA Recognition: In 2023, 38 resorts in the UVC portfolio held AAA Diamond designations, with five resorts earning the prestigious AAA Five Diamond rating.

Unlimited Vacation Club (UVC) is a vacation membership program that operates similarly to a traditional timeshare, though it does not involve actual real estate ownership. Instead, members make a down payment and monthly payments to receive discounted rates at a portfolio of luxury resorts. The club is marketed as offering free or deeply discounted weeklong stays at high-end properties with opulent suites, pristine beaches, swim-up bars, and private concierges.

Important: UVC is not affiliated with the Unlimited Vacation Club brand operated by GBS International, Inc. in the United States. The Mexico-based club discussed here is operated by AMResorts® and is closely tied to Hyatt's Inclusive Collection.

To receive more information about Unlimited Vacation Club and how to cancel it, send a WhatsApp to +52 333 239 6589 fill in the form on the contact section or call us at +1 714 277 3662

Read our article: How to cancel and Unlimited Vacation Club timeshare?

Leave your comment below and share this post on Twitter and Facebook if you like.

Write your complaint
Read what other timeshare scam victims say:
205 Complaints
  • Carolina ZárateSeptember 14, 2026, 12:35 pm

    Mi experiencia con Unlimited Vacation Club terminó siendo mucho más complicada de lo que esperaba. Lo que inicialmente parecía una manera práctica de planear vacaciones se convirtió en revisar fechas, condiciones y disponibilidad antes de poder tomar una decisión.

    También me hubiera gustado recibir una explicación más clara sobre lo que ocurre cuando un miembro cambia de circunstancias y ya no quiere seguir pagando. Ese tipo de información debería estar sobre la mesa desde el principio, no cuando el propietario ya está buscando una salida.

  • Trevor AshfordSeptember 10, 2026, 2:19 pm

    Unlimited Vacation Club sounded like a convenient way to organize future trips, but I didn't anticipate how much availability would influence whether we could actually use it when we wanted. We've had to be flexible in ways we weren't expecting when we joined.

    The membership might work well for someone whose schedule matches the available options. For us, though, the restrictions have made it difficult to justify continuing with it. That's something I think potential buyers should seriously consider before committing.

  • Janice WhitakerSeptember 9, 2026, 1:46 pm

    I joined Unlimited Vacation Club because I wanted to have more choices when planning trips. What I didn't realize was how much the value of those choices depends on when you travel. Trying to coordinate a vacation around everyone's work schedule has been much harder than I anticipated.

    We've reached the point where I check regular vacation options before looking at the membership. If another booking method is simpler and fits our dates better, it's difficult to understand what advantage we're actually getting from continuing to pay for the membership.

  • Eduardo SantillánSeptember 7, 2026, 12:45 pm

    Una de las cosas que más me arrepiento de no haber preguntado antes de comprar Unlimited Vacation Club fue qué pasaría si algún día dejaba de querer la membresía. En la presentación me concentré demasiado en los viajes y beneficios y muy poco en las obligaciones a largo plazo.

    Ahora entiendo que también hay que pensar en cómo terminar un compromiso de este tipo. Antes de firmar, recomiendo preguntar directamente por cancelación, transferencia y todos los costos que pueden surgir con los años.

  • Sabrina EllisonSeptember 2, 2026, 1:49 pm

    When we joined Unlimited Vacation Club, I was thinking about the destinations and the trips we'd be taking over the next several years. I wasn't thinking nearly enough about availability, annual expenses and the conditions attached to actually using the benefits.

    Those details became much more important after the purchase. Now, before planning anything, we have to check whether the dates, property and membership rules all line up. It's much more complicated than the simple vacation solution I thought I was buying.

  • Vicente OlveraAugust 26, 2026, 1:29 pm

    Unlimited Vacation Club me hizo entender por qué es tan importante leer el contrato completo antes de firmar. Algunas cosas que durante la presentación parecían ventajas muy claras tienen condiciones que empiezas a notar cuando intentas utilizarlas.

    No digo que la membresía sea necesariamente una mala opción para todos, pero sí creo que nadie debería tomar una decisión así únicamente por la emoción de las vacaciones que le están mostrando. Hay que conocer también las restricciones y los costos a largo plazo.

  • Elvira SantoroAugust 22, 2026, 1:11 pm

    La membresía de Unlimited Vacation Club me dejó una lección bastante clara: no basta con preguntar qué beneficios recibes, también tienes que preguntar en qué situaciones realmente puedes utilizarlos. Varias de las condiciones que ahora considero importantes no las entendí completamente al momento de comprar.

    Con el tiempo, las restricciones y las cuotas empiezan a pesar más. No digo que una membresía sea necesariamente mala para todos, pero sí creo que hay que revisar el contrato con mucha calma antes de comprometerse.

  • Gideon CarlisleAugust 19, 2026, 1:50 pm

    Unlimited Vacation Club made a lot of sense when we were thinking about traveling more frequently. The problem started when we tried to use the membership around school holidays and other dates that actually work for our family. Suddenly, the availability wasn't nearly as generous as we had imagined.
    We've also had to pay much closer attention to the ongoing costs than I expected. Looking back, I wish we'd treated the purchase more like a major financial commitment and less like a vacation decision.

  • Lillian PrescottAugust 17, 2026, 12:33 pm

    Unlimited Vacation Club was sold to us as a way to make traveling easier over the years. Instead, I've found myself learning more about booking restrictions, annual costs and membership conditions than I ever expected. The more we try to use it, the more complicated the arrangement seems.

    The biggest lesson for me is that the sales presentation isn't enough information to make a decision like this. Anyone considering joining should ask what happens when the preferred dates aren't available, what the ongoing costs can become, and what options exist if they eventually want out.

  • Andrés ValenzuelaAugust 13, 2026, 12:48 pm

    La membresía de Unlimited Vacation Club parecía una buena alternativa para organizar nuestras vacaciones familiares, pero con el tiempo empezaron a aparecer problemas que no habíamos considerado. Las fechas que nos interesan no siempre están disponibles y las cuotas hacen que el costo real sea muy diferente al que uno tiene en mente al principio.

    Lo que más me pesa es haber tomado la decisión basándome en la emoción de la presentación. Después entiendes que una membresía de largo plazo merece mucho más análisis del que normalmente te permiten hacer durante una venta.

Share your timeshare experience Your E-mail and phone number will not be displayed
Recomended for you
Should Mexican Timeshare Solutions help you today?

Our work is based on a Contingency Basis: NO RESULTS, NO PAY.

Contact us now: 888 275 3595